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- 18 Feb 2011, 22:02
- Forum: General
- Topic: Non-Persistent Customers
- Replies: 0
- Views: 748
Non-Persistent Customers
Hello all, I'm looking into using OTRS for a specific site. At this site there could be any number of customers in which a ticket would need to be created for. Is there a way to use OTRS without a customer database? I.E. When creating a new ticket the field for customer is simply a title and does do...