Ok! Is it possible to get DATE (MMDD) Time (HHMM) Generated (100) Example: 110427001 and how should i do?
Thanks!
Search found 4 matches
- 27 Apr 2011, 11:45
- Forum: Help
- Topic: Ticketnumber length
- Replies: 11
- Views: 5611
- 27 Apr 2011, 11:36
- Forum: Help
- Topic: Ticketnumber length
- Replies: 11
- Views: 5611
Re: Ticketnumber length
Ticket#2011042610000048jojo wrote:What is your Ticket# look like?
I would like it to be less zeros..like this Ticket#201104261048 and maybe also remove the first 2 digits (20)
- 27 Apr 2011, 11:11
- Forum: Help
- Topic: Ticketnumber length
- Replies: 11
- Views: 5611
Re: Ticketnumber length
Nope...new tickets will not have shorter length......any other ideas?
- 27 Apr 2011, 11:05
- Forum: Help
- Topic: Ticketnumber length
- Replies: 11
- Views: 5611
Ticketnumber length
Hi! I´m trying to shorten the default ticket number style. I tried to change the value in Sysconfig/Ticket/Core::Ticket Ticket::NumberGenerator::MinCounterSize to lower value ex. 2 (default is 5) but nothing is changeing. I have rebooted the server (2003R2 vm OTRS 3.0.5) but no luck. Any idees? Than...