Search found 3 matches

by dash82
08 Apr 2011, 16:17
Forum: General
Topic: OTRS 3.06 & ITSM 3.01 alot slower?
Replies: 0
Views: 841

OTRS 3.06 & ITSM 3.01 alot slower?

Hi Guys, I recently installed OTRS 3.06 with ITSM 3.01. I have a working vesion 3.05 which we currently use, but will migrate to 3.06 soon with ITSM and its added functionality. What i have noticed, is that with 3.06 with ITSM 3.01 the response time is a lot slower. Has anybody else noticed this or ...
by dash82
22 Feb 2011, 10:37
Forum: Help
Topic: Add a link
Replies: 4
Views: 2618

Re: Add a link

Thanks.

Which dtl can i edit so that it is visible on all pages? Like the dashboard links etc?
by dash82
21 Feb 2011, 15:48
Forum: Help
Topic: Add a link
Replies: 4
Views: 2618

Add a link

Hi All, I am new to OTRS, and i need to add another link on the agent interface to another one of our internal systems. I want to add it to the top menu bar, the one which contains Dashboard, tickets, FAQ etc... I have been searching online, and i have not been able to come across anything yet that ...