Search found 2 matches

by patrict
01 Mar 2011, 09:39
Forum: Help
Topic: Logged out when trying to open attachment
Replies: 1
Views: 860

Re: Logged out when trying to open attachment

For anyone else sitting with this problem, I have managed to resolve the issue.

Config.pm

$Self->{'SessionUseCookie'} = 1;

Mine was set to 0 which appears to be what was causing the problem.

Thanks
Patric
by patrict
01 Mar 2011, 09:25
Forum: Help
Topic: Logged out when trying to open attachment
Replies: 1
Views: 860

Logged out when trying to open attachment

Hi all,

I really hope someone can help!

I have just upgraded from 2.3.3 to 2.4.9, and I am seeing very strange behaviour. I open a ticket with an attachment, and when I click on the attachment to open/download it, I am taken back to the login screen, with the URL looking like this:

http ...