Znuny Open Source Ticketsystem

Hi, I must be doing something wrong with the Hello World example from the developer manual, as the option doesn't show in the SysConfig. Here's what I did: 1) Checked out the CVS and set up otrs 2) Created the directory structure HelloWorld/Kernel/Config/Files and created the file HelloWorld/Kernel/...

Hi, is it possible to change ArticleFreeTexts once the article exists? I was able to set it up, so that I could enter a value when adding a note, but I'm not able to change that value or add a value to notes that I created before. What I'm trying to do is to add a information about the time it took ...