Search found 3 matches
- 10 Mar 2011, 01:36
- Forum: General
- Topic: custom fields
- Replies: 5
- Views: 2384
Re: custom fields
Also with the custom fields, do I have the ability to create as many as I want?
- 08 Mar 2011, 11:29
- Forum: General
- Topic: custom fields
- Replies: 5
- Views: 2384
Re: custom fields
Ok excellent thanks for that. Are there any limitations to the custom fields?
Also does OTRS have a workflow / trigger mechanism depending on what you select?
Also does OTRS have a workflow / trigger mechanism depending on what you select?
- 04 Mar 2011, 15:46
- Forum: General
- Topic: custom fields
- Replies: 5
- Views: 2384
custom fields
Hi everyone Posting for the first time..... We use RT at present and although great app, can be cumbersome.... Anyway one of the best features of RT is the ability to add custom fields. I am reviewing OTRS and I can instantly see many benefits with this platform, however what is the ability to creat...