Search found 2 matches

by cgordoncarroll
14 Jun 2011, 15:29
Forum: Help
Topic: Set Pending Time via Postmaster Filter/Email Headers
Replies: 3
Views: 1761

Re: Set Pending Time via Postmaster Filter/Email Headers

The mailbox was not trusted, and therein lay the problem.

Thanks very much Crythias!
by cgordoncarroll
13 Jun 2011, 16:56
Forum: Help
Topic: Set Pending Time via Postmaster Filter/Email Headers
Replies: 3
Views: 1761

Set Pending Time via Postmaster Filter/Email Headers

Hello there, I am using a php web form that emails our OTRS email when someone submits the form. I'm defining the headers so that they generally look something like this: X-OTRS-State: Pending reminder X-OTRS-State-PendingTime: 2011-06-13 10:30:00 X-OTRS-Type: Reservation Request However, when the e...