Yes it already existes,
Removing the additional config i can log in with "chrish" and its local 'OTRS' password.
My understanding of the additional config is to allow LDAP intergration to create an "OTRS" users based on if they are a user of a specified group, and sync their passowrd with AD.
Search found 4 matches
- 22 Mar 2011, 02:13
- Forum: Help
- Topic: Agent LDAP not working
- Replies: 6
- Views: 2735
- 20 Mar 2011, 22:37
- Forum: Help
- Topic: Agent LDAP not working
- Replies: 6
- Views: 2735
Re: Agent LDAP not working
When i try with "chrish" i receive the following logs
[Mon Mar 21 07:36:04 2011][Error][Kernel::System::Auth::LDAP::Auth][276] Search failed! base='cn=OTRS_Agent,ou=OTRS,dc=office,dc=premiertech', filter='(member=CN=Chris Hindson,OU=OU Operations,DC=office,DC=premiertech)', Success
[Mon Mar 21 07 ...
[Mon Mar 21 07:36:04 2011][Error][Kernel::System::Auth::LDAP::Auth][276] Search failed! base='cn=OTRS_Agent,ou=OTRS,dc=office,dc=premiertech', filter='(member=CN=Chris Hindson,OU=OU Operations,DC=office,DC=premiertech)', Success
[Mon Mar 21 07 ...
- 20 Mar 2011, 22:25
- Forum: Help
- Topic: Agent LDAP not working
- Replies: 6
- Views: 2735
- 18 Mar 2011, 03:23
- Forum: Help
- Topic: Agent LDAP not working
- Replies: 6
- Views: 2735
Agent LDAP not working
Can anyone please assist me with my config for agent ldap authentication
When attempting to login i receive the following messages in the log file;
[Fri Mar 18 11:51:42 2011][Notice][Kernel::System::Auth::LDAP::Auth] User: chrish@office.premiertech authentication failed, no LDAP entry found!BaseDN ...
When attempting to login i receive the following messages in the log file;
[Fri Mar 18 11:51:42 2011][Notice][Kernel::System::Auth::LDAP::Auth] User: chrish@office.premiertech authentication failed, no LDAP entry found!BaseDN ...