Search found 3 matches

by gclundgren
21 Mar 2011, 05:11
Forum: Help
Topic: Trying to save customer.pl when adding an attachment
Replies: 3
Views: 7511

Re: Trying to save customer.pl when adding an attachment

This is the error I usually get

Code: Select all

[Sun Mar 20 23:08:43 2011] -e: Use of uninitialized value in print at /opt/otrs//Kernel/System/Main.pm line 473.
Any ideas at all? Please this is killing me
by gclundgren
20 Mar 2011, 22:19
Forum: Help
Topic: Trying to save customer.pl when adding an attachment
Replies: 3
Views: 7511

Re: Trying to save customer.pl when adding an attachment

found the log entry I thought I dfidn't save (after running sed on the dump and reimporting it) [Sat Mar 19 23:56:37 2011][Error][Kernel::System::Queue::QueueGet][808] Unknown column 'q.salutation_id' in 'field list', SQL: 'SELECT q.name, q.group_id, q.unlock_timeout, q.system_address_id, q.salutati...
by gclundgren
20 Mar 2011, 21:58
Forum: Help
Topic: Trying to save customer.pl when adding an attachment
Replies: 3
Views: 7511

Trying to save customer.pl when adding an attachment

Hello. I have worked many hours on this problem with no success. I'm hoping one of you may be able to help or at least point me in the right direction. I would appreciate any tips. Symptom: When trying to add an attachment to a ticket under a customer account, upon clicking submit you will get a dia...