Znuny Open Source Ticketsystem

Go to table "users"
Check which id is linked to your account.

In the first column you'll see the id's and in the second column the username

Go to table "group_users".
The 'user_id' is the ID you just found in the "üsers" table.

You'll see that an user_id comes up multiple times in the first ...

Firstly, D'oh!

I was moving users into groups and accidently unticked all boxes on all accounts. Don't ask how i did this, i think i was just on autopilot and managed to overlook what i was actually doing.

I have access to the db via phpmyadmin; is there anything i can do to restore access to at ...

I'm trying to setup a LDAP link with the Customer database.

I've managed to get the Agent side working and syncing correctly however when i've configured the customer side, i keep getting:

[Tue Mar 22 15:24:16 2011][Error][Kernel::System::CustomerAuth::LDAP::Auth][220] Search failed! Bad filter ...