Znuny Open Source Ticketsystem

Just did a quick google search and found this:

http://www.daniweb.com/hardware-and-sof ... eads/61774

I got the user to turn of use word as the email editor and the problem went away.

Cheers

Hi All After reading a great article here : http://www.definit.co.uk/2011/07/installing-configuring-otrs-3-0-9-windows-server-2008/ I decided to experiment with linux to see if it really was faster. Process was simple: Install OTRS on new server SQL DUMP Rar up attachments copy of config's Restore d...

I have seen this before, and I think it was something to do with using word as the editor in Outlook.

Will dig through my email to see if I can find anything more.

Cheers

Ah, that did it. I misunderstood the manual I thought these were applied to subsequent outgoing emails. Now that makes more sense!


Cheers

Hi I have some filters that look for the word "RECOVERED" in the subject of an email that will close the open Ticket. In the Log I can see the Filter being matched and the rule being applied: [Notice][Kernel::System::PostMaster::Filter::MatchDBSource::Run] Filter: 'BigBrother RECOVERED con...

I am getting this as well. I still haven't tracked down at what point it happens and made it repeatable!

I think it is better for us after apply this change : http://forums.otrs.org/viewtopic.php?t=9081&p=35537


Cheers

I have just Flagged my crontab.txt as Read Only which seems to be taking care of it being deleted during a restart.

Cheers

I was having this problem, constantly getting "This page could not be found" and hit refresh and carry on.

Commenting out these lines has made the problem disappear.

Cheers