Znuny Open Source Ticketsystem

Script backup.pl makes backup only a xNIX, using perl. (You can see the contents of the script backup.pl)
I wrote a script for Windows:
- Stopping services OTRS
- backup of the target folder
- starting services OTRS
The size of the backup is about 250 Mb

I execute backup.pl (with perl.exe) again and I see error: C:\Program Files\OTRS\StrawberryPerl\perl\bin>perl.exe "C:\Program Files\OTRS\OTRS\scripts\backup.pl" -d C:\backup\OTRS -c gzip -t fullbackup 'which' is not recognized as an internal or external command, operable program or batch f...

I install Gzip for Windows. Then I run backup.pl and I get error. See below c:\Windows\System32>cscript.exe "C:\Program Files\OTRS\OTRS\scripts\backup.pl" -d C:\backup\OTRS -c gzip -t fullbackup Microsoft (R) Windows Script Host Version 5.7 Copyright (C) Microsoft Corporation. All rights r...

There are windows 2008 + otrs 3.0.6 (mysql + apache) on my server with PublicIP_1. I connect to my MS Exchange mailbox with another public IP(PublicIP_2). Where I can see the logs of the mail connection in OTRS? I use the pop3 configuration: Administration – PostMaster Mail Account type: pop3 (or po...

There are windows 2008 + otrs 3.0.6 (mysql + apache) on my server. What to backup when I click Administration - System Configuration - Export settings The resulting file size (back.pm) is 2K. is this the backup? Or the backup is on a local disk and the file back.pm only the links to the location of ...

I have windows 2008 + OTRS 3.0.6 (mysql + apache). How to backup OTRS by the schedule without the use of the commercial programs? As I understand, there are must stop all services and make the backup OTRS folder(C:\Program Files\OTRS) using 7zip (for example). This script can be put in sheduller. 1)...