@renee:
I think you find the key to my problem.
I will look for my system, according to your tips.
thank you very much!
thanks all help!
Search found 7 matches
- 20 Sep 2011, 05:29
- Forum: General
- Topic: OTRS Framework Version
- Replies: 3
- Views: 2997
- 16 Sep 2011, 04:04
- Forum: General
- Topic: OTRS Framework Version
- Replies: 3
- Views: 2997
OTRS Framework Version
I can't install some module now,error code like follow [Fri Sep 16 08:45:57 2011][Error][Kernel::System::Package::_CheckFramework][1939] Sorry, can't install/upgrade package, because the framework version required by the package (3.0.x;) does not match your Framework ()! Any one give me some help? T...
- 07 Sep 2011, 02:49
- Forum: Help
- Topic: OTRS Timed Reminder (email)
- Replies: 8
- Views: 4841
Re: OTRS Timed Reminder (email)
oh,i see.
thank you !
thank you !
- 05 Sep 2011, 11:03
- Forum: Help
- Topic: OTRS Timed Reminder (email)
- Replies: 8
- Views: 4841
Re: OTRS Timed Reminder (email)
How specific should I do? Whether the kind of reference sample? 
- 05 Sep 2011, 06:52
- Forum: Help
- Topic: OTRS Timed Reminder (email)
- Replies: 8
- Views: 4841
Re: OTRS Timed Reminder (email)
Thanks for all helps first!
Now I just set the regular to remind the agent, if I only need to set Kernel/System/GenericAgent ?
Now I just set the regular to remind the agent, if I only need to set Kernel/System/GenericAgent ?
- 05 Sep 2011, 06:08
- Forum: Help
- Topic: OTRS Timed Reminder (email)
- Replies: 8
- Views: 4841
Re: OTRS Timed Reminder (email)
Who can help me ?
- 05 Sep 2011, 04:47
- Forum: Help
- Topic: OTRS Timed Reminder (email)
- Replies: 8
- Views: 4841
OTRS Timed Reminder (email)
Hi all： I have a question now。 I hope OTRS system can remind me by regular mail. For example, an open ticket for a long time without treatment, there is no closure, this time I need to OTRS system can send e-mail every half hour to the customer's mailbox (or the agent's mailbox) to remind customers ...