Znuny Open Source Ticketsystem

hi below is the log for the latest test that i did after setting new ticket notification for an agent. [Mon Aug 27 13:13:03 2012][Notice][Kernel::System::AuthSession::DB::CheckSessionID] SessionID: '10a8f2038d702ed0549212006b5711b896' is invalid!!! [Mon Aug 27 13:13:15 2012][Notice][Kernel::System::...

Hi the system log you mention is it the System Log at the admin page (this is empty(? or there is another log file at server console. if yes, which folder or file name i should refer to? is it advisable to upgrade to 3.1 and is there any issues if i upgrade via package manager.

there's no prob with email, customer can get notification and manage to sent admin notification to agent,
just when customer submit new/update ticket customer browser hang with empty page and agent cannot be notified

I have install the otrs 3.0.11 on windows 2008. Whenever i set agent notification agent setup (eg. new ticket). System will hang with blank browser screen when customer a new ticket or update existing tickets. I have also tried creating event notification as well but this doesn't send email notifica...

Hi I got the same problem, Can anyone help? I tested the same config with outlook cllient and it is succesful but with otrs it fails. receiving is ok but can't send.
regards
Chris