Search found 6 matches

by chrisstyles
21 Jun 2011, 16:55
Forum: Help
Topic: ConfigItem and Owner field
Replies: 5
Views: 2626

Re: ConfigItem and Owner field

#crythias

Agree that the field is read only.. OTRS has read the correct information in the database as it appears when you perform an export of the CI. It also appears in any reporting. The interface however only ever shows an empty field which is kind of odd. I think the problem is going to be ...
by chrisstyles
20 Jun 2011, 11:05
Forum: Help
Topic: ConfigItem and Owner field
Replies: 5
Views: 2626

Re: ConfigItem and Owner field

Did you sort this? I have exactly the same problem.
by chrisstyles
08 Jun 2011, 14:54
Forum: Help
Topic: QR Codes
Replies: 2
Views: 1672

Re: QR Codes

Thanks for that. I did RTFM for the custom themes so I will try from there.

Thanks once again.
by chrisstyles
08 Jun 2011, 12:52
Forum: Help
Topic: QR Codes
Replies: 2
Views: 1672

QR Codes

Can someone give me a couple of pointers on how to alter the top banner of OTRS to include a 120x120 picture.

I want to embed a generated QR code for a confgiuration item that can be printed from clicking on a hyperlink eg..
<img src="http://chart.apis.google.com/chart?cht=qr&chl=http://panitil02 ...
by chrisstyles
06 Jun 2011, 15:35
Forum: Help
Topic: CKEDITOR is undefined
Replies: 2
Views: 2091

Re: CKEDITOR is undefined

Updae..

This appears to only be happening in IE 9. Will test some more.
by chrisstyles
06 Jun 2011, 09:51
Forum: Help
Topic: CKEDITOR is undefined
Replies: 2
Views: 2091

CKEDITOR is undefined

HI, Vanilla Install on Windows with the ITSM installed.

New change brings up the following straight away and the broswer then becomes locked. Only think I can do is go back a page...

'CKEDITOR' is undefined.

Have run a search on the web for clues but I can't find anything other than someone ...