ok, I've found solution... incomplete configuration...
edit Config.pm
# customer uniq id
CustomerKey => 'sAMAccountName',
# customer #
CustomerID => 'mail',
CustomerUserListFields => ['cn', 'mail'],
CustomerUserSearchFields => ['displayName', 'cn', 'mail', 'name', 'sAMAccountName'],
Attribute ...
Search found 3 matches
- 29 Jun 2011, 14:15
- Forum: Help
- Topic: ConfigItem and Owner field
- Replies: 5
- Views: 2626
- 20 Jun 2011, 12:26
- Forum: Help
- Topic: ConfigItem and Owner field
- Replies: 5
- Views: 2626
Re: ConfigItem and Owner field
unfortunately no, I've used work-around by changing type of field to Text and I keep login (samaccountname from AD) of the user In case if this will be solved in some patch or next release... I hope 
- 07 Jun 2011, 17:59
- Forum: Help
- Topic: ConfigItem and Owner field
- Replies: 5
- Views: 2626
ConfigItem and Owner field
Hello
I'm new here so I want to say hi to all OTRS developers and thanks for this great piece of software :)
I'm stuck with one thing which I need to implement in OTRS
I'm using OTRS 3.0.7 with ITSM 3.0.3 and LDAP Auth (Active Directory) everything works ok but... I want to have some feature, I ...
I'm new here so I want to say hi to all OTRS developers and thanks for this great piece of software :)
I'm stuck with one thing which I need to implement in OTRS
I'm using OTRS 3.0.7 with ITSM 3.0.3 and LDAP Auth (Active Directory) everything works ok but... I want to have some feature, I ...