Search found 1 match

Go to advanced search

by mark
20 Jun 2011, 16:54
Forum: Help
Topic: Age time in working hours
Replies: 0
Views: 507

Age time in working hours

Hi all,

i have installed OTRS 3.0.7 for test purpose. I've read that ticket age always increasing, even if the ticket was closed.
I will like to stop the ticket age in no working hours. I've set my calendar with working hours.
How is possible to solve it?

Thanks,

Mark.

Go to advanced search