Search found 3 matches

by ktkbb
16 Jul 2011, 01:14
Forum: Help
Topic: Can't send e-mails over SMTP [SOLVED]
Replies: 5
Views: 3382

Re: Can't send e-mails over SMTP

Well, no wonder trying everything online wouldn't work. I was told multiple times over multiple days to use a specific server alias by our system wide IT staff when that is not the correct server alias for sending SMTP e-mail. Sigh.

Thanks for the help.
by ktkbb
15 Jul 2011, 04:07
Forum: Help
Topic: Can't send e-mails over SMTP [SOLVED]
Replies: 5
Views: 3382

Re: Can't send e-mails over SMTP

Well, I would accept that the mail server was the problem if the issue did not also present itself when using a webmail system such as gmail. In addition, we have many copiers in the office that are able to send messages using smtp and the same mail server.
by ktkbb
15 Jul 2011, 02:09
Forum: Help
Topic: Can't send e-mails over SMTP [SOLVED]
Replies: 5
Views: 3382

Can't send e-mails over SMTP [SOLVED]

Well, I've checked around the net for the past two days for a solution to this problem but I still can't get out new OTRS installation to send any e-mails. I'm running OTRS 3.0.9 on a Ubuntu server box and while it can receive mail and create tickets fine, I'm unable to get it to send any mail. I ge...