Search found 2 matches
- 05 Oct 2011, 14:29
- Forum: Help
- Topic: [SOLVED] How to assign SLAs to customers
- Replies: 2
- Views: 775
Re: [SOLVED] How to assign SLAs to customers
That was easy. Thank you.
- 05 Oct 2011, 13:26
- Forum: Help
- Topic: [SOLVED] How to assign SLAs to customers
- Replies: 2
- Views: 775
[SOLVED] How to assign SLAs to customers
If I understand correctly to use SLAs in tickets we have to link them to customers which is logic. However I can't find a way to do it. The customer form doesn't contain anything SLA related. So my question is how could I do that?