Znuny Open Source Ticketsystem

hinttitiikeri wrote:Well I thought that the web installer would do all required stuff, but sure I can run that script. I'll come back with the results later.

Is this setPermissions script really necesary on windows systems? Everyone has "Full Control" permissions to OTRS folder.

Well I thought that the web installer would do all required stuff, but sure I can run that script. I'll come back with the results later.

OTRS doesn't start when I rename the config file. So I take it is really reading the config.pm.

I haven't run ~/bin/otrs.SetPermissions.pl. I don't even know what does it do. Any guides to set up LDAP to OTRS haven't suggested that I should run the script.

There is only one instance so I presume this is the correct file I've edited.

I'm confused that you Config.pm asks to use the LDAP module, but the log says, it still uses the DB backend module for authentication. So, you've edited the correct Config.pm? Is there anything else in the log? I'm confused about this also. There is nothing related to LDAP in log. Config.pm I've ed...

This is pretty much clean install still so I haven't touched the sysconfig. I am able to login with the credentials I manually create to db. Also default root credentials does work.

Thanks for the reply. I changed the parameters but I still get the same error. Shouldn't there be some kind of LDAP error message also? All I get is notice from db::auth

Hi I can't get LDAP work for agent authentication. I'm using OTRS 3.0.9 which is installed on Windows Server 2008 R2. Here's my config.pm package Kernel::Config; sub Load { my $Self = shift; # ---------------------------------------------------- # # --------------------------------------------------...