Search found 6 matches

by qwerty
22 Sep 2011, 20:05
Forum: Help
Topic: ACL to make available certain TicketFreeText based on queue
Replies: 10
Views: 4343

Re: ACL to make available certain TicketFreeText based on qu

crythias wrote:I don't know why it's not the appropriate situation, though. Can you explain further?
I don't remember exactly what was stated about the difficulty with using CSS, and I can't find the page where I read the statement. Nonetheless, I will be giving the various CSS suggestions a try. Thanks.
by qwerty
22 Sep 2011, 20:02
Forum: Help
Topic: ACL to make available certain TicketFreeText based on queue
Replies: 10
Views: 4343

Re: ACL to make available certain TicketFreeText based on qu

Thank you very much, jakezp, for your explanation. That should really help me out when I work on it this weekend.
by qwerty
22 Sep 2011, 06:00
Forum: Help
Topic: ACL to make available certain TicketFreeText based on queue
Replies: 10
Views: 4343

Re: ACL to make available certain TicketFreeText based on qu

Hmm... OK. Thank you, jakezp, I'll have a look at the thread you linked to, and try and implement this weekend, when I have more time.

Thank you crythias and jakezp, for answering my query.
by qwerty
22 Sep 2011, 02:45
Forum: Help
Topic: ACL to make available certain TicketFreeText based on queue
Replies: 10
Views: 4343

Re: ACL to make available certain TicketFreeText based on qu

Hi crythias,

I already saw that, which is why I stated that the CSS solution is not the appropriate solution for what I need.

Thanks
by qwerty
14 Sep 2011, 19:25
Forum: Help
Topic: ACL to make available certain TicketFreeText based on queue
Replies: 10
Views: 4343

ACL to make available certain TicketFreeText based on queue

I posted this in the mail list, but I'm posting it here too, just in case someone who know the answer happens to be here.

Does anybody know the proper ACL syntax to be able to completely enable/disable TicketFreeText based on Queues? I've tried different ways and their not achieving what I need ...