Hi,
I want to set some dynamic fields depending on the body of an E-Mail:
The E-Mail looks like this:
blabla...
Serial: 123456789
Failure: Some Failure Description
Addditional stuff...
In This case, the fields should be set as follows:
DynamicFieldSerial <- 123456789
DynamicFieldFailure <- Some Failure Description
I found this: viewtopic.php?t=34285
but when using (.*?(?:Serial:).*) as filter and [***] as setter, the dynamic field is filled with "Serial: 123456789"
Furthermore I'd like to tag the group in order to have only one PostMaster Filter for all fields I'm intersted in.
Filter: (.*?(?:Serial:)(?<serial>))
Setter [**\serial**]
does not work.
Any ideas how I can solve this?
Thank you!
[SOLVED] PostMaster Filter Set Dynamic Field from Body
Moderator: crythias
-
- Znuny newbie
- Posts: 12
- Joined: 20 Jun 2024, 10:21
- Znuny Version: Znuny LTS
- Real Name: Peter Preininger
[SOLVED] PostMaster Filter Set Dynamic Field from Body
Last edited by ppreininger on 26 Jun 2024, 18:06, edited 1 time in total.
-
- Znuny superhero
- Posts: 658
- Joined: 24 Feb 2012, 03:58
- Znuny Version: LTS and Features
- Real Name: Mo Azfar
- Location: Kuala Lumpur, MY
- Contact:
Re: PostMaster Filter Set Dynamic Field from Body
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
-
- Znuny newbie
- Posts: 12
- Joined: 20 Jun 2024, 10:21
- Znuny Version: Znuny LTS
- Real Name: Peter Preininger
Re: PostMaster Filter Set Dynamic Field from Body
Yes, this did the trick - I was stuck to the enhanced stuff of version 5...
Thank you
Thank you