Znuny Open Source Ticketsystem

the account used for that queue is in fact an actual physical account in gmail... from what we can see, the otrs uses the mail account which we specified in the postmaster:mailaccounts, however for some reason seem to be using the account in core:sendmail to authenticate causing it to send with the ...

HI, I had a look on the plain view as well as the logs and it all shows the correct email address. any idea on where we can look for the "address rewrite going on in either an MTA or whichever service is in between." We have not configured any inbetween services and the otrs is supposed to...

Also try using an MUA to send some emails through your mail server with different From: addresses and see what happens. Can you please explain to me what you mean by this? The settings are correct for the system mail address and even in the system log it shows that it used the correct email, howeve...

Good day We are running OTRS 3.0.9 and currently have different queues for each type of request and each with an associated email account. However, when an email is sent from any of the accounts, it still shows the actual address as being the main account (ticketman@company.co.za). The mail does sho...