Search found 4 matches
- 15 Nov 2016, 10:15
- Forum: Help
- Topic: Connect configuration item (CI) from CMDB to Customer
- Replies: 3
- Views: 3720
Re: Connect configuration item (CI) from CMDB to Customer
Thanks for the answer, I've already implemented it. Is it possible to have an auto-complete field which will populates only with CIs of the selected company/customer? See:
- 14 Nov 2016, 16:37
- Forum: Help
- Topic: Connect configuration item (CI) from CMDB to Customer
- Replies: 3
- Views: 3720
Connect configuration item (CI) from CMDB to Customer
I have the latest version of OTRS(5.0.14) with the following packages:
DynamicFieldITSMConfigItem
GeneralCatalog
ITSM-CIAttributeCollection
ITSMConfigurationManagement
ITSMCore
Is it possible to relate CIs to company and/or to customer user natively or with some free package? Please, give me ...
DynamicFieldITSMConfigItem
GeneralCatalog
ITSM-CIAttributeCollection
ITSMConfigurationManagement
ITSMCore
Is it possible to relate CIs to company and/or to customer user natively or with some free package? Please, give me ...
- 10 Nov 2016, 15:24
- Forum: Help
- Topic: connect configuration item to customer user
- Replies: 3
- Views: 2719
Re: connect configuration item to customer user
Any updates on this?
- 09 Nov 2016, 18:11
- Forum: Assistenza
- Topic: Collegare i configuration item agli utenti customer
- Replies: 2
- Views: 108975
Re: Collegare i configuration item agli utenti customer
Ciao,
sei riuscito a trovare un work-around?
sei riuscito a trovare un work-around?