Znuny and ((OTRS)) Community Edition

Thank you reneeb.

I think if I piece together parts of the old ZabbixAcknowledge.pm, the latest version of NagiosAcknowledge.pm and your advice, I should be able to figure it out. However not having very much coding experience, I'm in for a good challenge. wish me luck!

Attilio

Hi, so I've been working away at this integration for a few days now and thought i was making some progress when i hit a wall. it seems to be something in zabbixacknowledge.pm the only error i could find was actually in the apache log telling me something about not being able to get the configobject...

Hi, I've been working through the solution posted by alandba (thank you very much btw). I have zabbix executing CreateTicket.pl and opening a ticket in otrs, I also have the ticket updating when zabbix detects a change. However for some reason I am unable to get the acknowledgement in zabbix or clos...