Znuny and ((OTRS)) Community Edition

For that reason, I decided to write into the TS' databases directly. This was not a road without bumps, given the fact that it has been … OH BLOODY HELL IT HAS BEEN DECADES! … since I last worked with SQL-databases, but given the level of modifications I need to make there is no other way. Have alre...

I dwell in the sphere of non-profit-organisations and I have been working on (procederes for) compiling and distilling data in what you could call “tickets” (and lists of users etc.), with the goal to get all this into an actual ticket-system to replace the various home-made solutions they use curre...