Znuny and ((OTRS)) Community Edition

Hi, Scope: I want to give acces to our clients to see the tickets,in https://ourdomain/customer.pl I have the next issue: I can't create users to be able to login on this page https://ourdomain/customer.pl I understand that first I need to create a customer (in Customer Management) , i did this but ...

Hello,

There is the possibility to add a new ITSM field that is of attachment type (that is, a pdf can be uploaded).

Thanks.

Hello, Does anyone know if it is possible to add more queues to a report, but when you run the report to choose to issue a report only for a certain queue from those set? (I have around 30 queues; a backup solution would be to set 30 reports for each queue separately). Another question, when we issu...

Hello, I have a question about the setup of generic agent in OTRS Zunny. I set a generic agent to change the ticket state if some conditions is true. But one of these conditions is an dynamic filed ( ii see the field in Addition ITSM fileds ). For this dynamic field i set a default value ( I called ...