Znuny Open Source Ticketsystem

Hi.

Thank you Alexander_Halle. I followed the link and the help I found was useful. I configured the asset number field successfully.

Regards

Thanks fro the link.

Thank you. I have SQL knowledge and I'm just starting on PERL.I know a bit of Java. I have programming skills using other languages. We are currently running otrs 3.0.7-01 on Fedora. We used yum to install the package. We are using otrs for internal ICT service requests. Each ticket is to have an as...

It's not an on Demand version. It's locally hosted.

Hi. I am a newbie to OTRS development. Our organisation has been using OTRS 3 since Feb. I've was tasked to customise it, adding a few fields to meet our specific need. Please, can someone tell me how to access code from an installed version.