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Configurando AutoResposta

Last post by marcosaurelio « 20 Mar 2015, 22:22
Replies: 1
by tlopes » 28 Jan 2015, 17:37

1 Replies

14418 Views

Last post by marcosaurelio
20 Mar 2015, 22:22
Chamado não encerra

Last post by richardaslino « 11 Mar 2015, 23:09

by richardaslino » 11 Mar 2015, 23:09

0 Replies

13328 Views

Last post by richardaslino
11 Mar 2015, 23:09
Importar chamados Ocomon no OTRS

Last post by marcosaurelio « 11 Mar 2015, 18:29
Replies: 2
by lcosta1989 » 15 Aug 2013, 22:39

2 Replies

15451 Views

Last post by marcosaurelio
11 Mar 2015, 18:29
Enviar E-mail quando o Ticket esta Escalado

Last post by crythias « 30 Jan 2015, 21:33
Replies: 3
by raphaelsfontes » 29 Jan 2015, 20:27

3 Replies

15999 Views

Last post by crythias
30 Jan 2015, 21:33
OTRS não dispara Notificação para clientes da base LDAP (Resolvido)

Last post by ufc « 09 Jan 2015, 19:10
Replies: 1
by ufc » 09 Jan 2015, 13:47

1 Replies

14293 Views

Last post by ufc
09 Jan 2015, 19:10
Problema com o DNS ao vincular email ao OTRS ou criar novos usuarios

Last post by manodinis « 05 Jan 2015, 21:43

by manodinis » 05 Jan 2015, 21:43

0 Replies

13610 Views

Last post by manodinis
05 Jan 2015, 21:43
Como editar mensagem de Agradecimento após logout do custome

Last post by Ishtiaq « 05 Dec 2014, 14:20
Replies: 7
by RickTurion » 08 Apr 2013, 20:41

7 Replies

20752 Views

Last post by Ishtiaq
05 Dec 2014, 14:20
"E-mail" campo obrigatório ao cadastrar usuário

Last post by infosistemas « 12 Mar 2014, 18:56

by infosistemas » 12 Mar 2014, 18:56

0 Replies

13426 Views

Last post by infosistemas
12 Mar 2014, 18:56
valor 0 em gráficos

Last post by masih « 10 Mar 2014, 22:11

by masih » 10 Mar 2014, 22:11

0 Replies

13563 Views

Last post by masih
10 Mar 2014, 22:11
Atualização 3.3.5 [Resolvido]

Last post by AdilsonTI « 10 Mar 2014, 16:36
Replies: 1
by AdilsonTI » 07 Mar 2014, 21:23

1 Replies

12778 Views

Last post by AdilsonTI
10 Mar 2014, 16:36
auto fetchmail problema

Last post by masih « 06 Mar 2014, 20:44

by masih » 06 Mar 2014, 20:44

0 Replies

13683 Views

Last post by masih
06 Mar 2014, 20:44
Tempo médio SQL Benchmark - Comparativo

Last post by amdkryn « 03 Mar 2014, 22:12

by amdkryn » 03 Mar 2014, 22:12

0 Replies

12855 Views

Last post by amdkryn
03 Mar 2014, 22:12
Erro ao enviar e-mail

Last post by razevedo « 27 Feb 2014, 23:03
Replies: 1
by masih » 25 Feb 2014, 20:59

1 Replies

13882 Views

Last post by razevedo
27 Feb 2014, 23:03
Vinculação de campos

Last post by plastrela « 26 Feb 2014, 21:41

by plastrela » 26 Feb 2014, 21:41

0 Replies

12715 Views

Last post by plastrela
26 Feb 2014, 21:41
Diminuir o tempo de recebimento de email(Resolvido)

Last post by razevedo « 21 Feb 2014, 18:55
Replies: 5
by razevedo » 17 Feb 2014, 15:58

5 Replies

17822 Views

Last post by razevedo
21 Feb 2014, 18:55
Recebimento automatico de e-mails

Last post by razevedo « 20 Feb 2014, 20:15
Replies: 3
by brunosprotte » 14 Nov 2013, 15:34

3 Replies

16260 Views

Last post by razevedo
20 Feb 2014, 20:15
Campo PARA: na abertura de chamado(RESOLVIDO)

Last post by razevedo « 18 Feb 2014, 19:26
Replies: 1
by razevedo » 14 Feb 2014, 22:45

1 Replies

14041 Views

Last post by razevedo
18 Feb 2014, 19:26
Pendentes

Last post by RuyJnr « 18 Feb 2014, 16:44

by RuyJnr » 18 Feb 2014, 16:44

0 Replies

13695 Views

Last post by RuyJnr
18 Feb 2014, 16:44
avaliação do Atendimento

Last post by franklinfarias « 14 Feb 2014, 20:23
Replies: 3
by RRFARIA » 12 Jun 2012, 15:07

3 Replies

15730 Views

Last post by franklinfarias
14 Feb 2014, 20:23
Otrs lento

Last post by essantos « 11 Feb 2014, 19:02

by essantos » 11 Feb 2014, 19:02

0 Replies

13223 Views

Last post by essantos
11 Feb 2014, 19:02
VIncular Cliente Empresa a Equipamento do BDGC

Last post by brunoonne2 « 10 Feb 2014, 14:23

by brunoonne2 » 10 Feb 2014, 14:23

0 Replies

13091 Views

Last post by brunoonne2
10 Feb 2014, 14:23
Estatísticas não traz todos os clientes

Last post by brunosprotte « 05 Feb 2014, 21:21

by brunosprotte » 05 Feb 2014, 21:21

0 Replies

14096 Views

Last post by brunosprotte
05 Feb 2014, 21:21
Recebimento automático de E-mails

Last post by frenovato « 29 Jan 2014, 22:28
Replies: 5
by TIAGOM987 » 17 Oct 2012, 16:09

5 Replies

19504 Views

Last post by frenovato
29 Jan 2014, 22:28
Atribuição de Filas automaticamente

Last post by andrepaulino « 21 Jan 2014, 19:16
Replies: 1
by Miii30 » 12 Dec 2013, 19:57

1 Replies

14284 Views

Last post by andrepaulino
21 Jan 2014, 19:16
Configurar unidade de tempo como obrigatório

Last post by andrepaulino « 21 Jan 2014, 19:07
Replies: 1
by LCS » 20 Aug 2013, 22:21

1 Replies

14056 Views

Last post by andrepaulino
21 Jan 2014, 19:07
contagem de tempo em novo tipo de estado do chamado

Last post by adalberto « 17 Jan 2014, 21:18
Replies: 1
by inaciointel » 30 Apr 2012, 16:04

1 Replies

14836 Views

Last post by adalberto
17 Jan 2014, 21:18
Problema com anexo EML

Last post by schimmelpfeng « 18 Dec 2013, 20:14

by schimmelpfeng » 18 Dec 2013, 20:14

0 Replies

13260 Views

Last post by schimmelpfeng
18 Dec 2013, 20:14
Associar Clientes a serviços

Last post by plastrela « 18 Dec 2013, 15:08

by plastrela » 18 Dec 2013, 15:08

0 Replies

12640 Views

Last post by plastrela
18 Dec 2013, 15:08
Buscar chamados por Título/Assunto

Last post by victorhuf « 13 Dec 2013, 20:52

by victorhuf » 13 Dec 2013, 20:52

0 Replies

13479 Views

Last post by victorhuf
13 Dec 2013, 20:52
Configuração de Calendário

Last post by MichelG « 12 Dec 2013, 20:10
Replies: 1
by MichelG » 12 Dec 2013, 19:18

1 Replies

15155 Views

Last post by MichelG
12 Dec 2013, 20:10
Problemas com os Serviços

Last post by schimmelpfeng « 12 Dec 2013, 18:54
Replies: 1
by schimmelpfeng » 06 Dec 2013, 19:31

1 Replies

13846 Views

Last post by schimmelpfeng
12 Dec 2013, 18:54
Portal do cliente - erro

Last post by andrepaulino « 11 Dec 2013, 14:25
Replies: 1
by adrianosousa » 08 Nov 2013, 16:33

1 Replies

13198 Views

Last post by andrepaulino
11 Dec 2013, 14:25
Problema (Baixar arquivo INDEX.PL)

Last post by adalberto « 03 Dec 2013, 14:06
Replies: 4
by mrsouza3008 » 21 Nov 2012, 20:38

4 Replies

9563 Views

Last post by adalberto
03 Dec 2013, 14:06
Erro ao fechar o chamado

Last post by adalberto « 25 Nov 2013, 13:32

by adalberto » 25 Nov 2013, 13:32

0 Replies

5217 Views

Last post by adalberto
25 Nov 2013, 13:32
URGENTE

Last post by adalberto « 21 Nov 2013, 19:06

by adalberto » 21 Nov 2013, 19:06

0 Replies

5502 Views

Last post by adalberto
21 Nov 2013, 19:06
Migrar OTRS do Win Server2003 para Win Server2008 R2 64bits

Last post by DavidNunes « 08 Nov 2013, 14:56

by DavidNunes » 08 Nov 2013, 14:56

0 Replies

5570 Views

Last post by DavidNunes
08 Nov 2013, 14:56
Instalação OTRS Windows

Last post by gars « 04 Nov 2013, 14:17
Replies: 1
by chook » 31 Oct 2013, 18:03

1 Replies

6245 Views

Last post by gars
04 Nov 2013, 14:17
OTRS CPANEL

Last post by helloplucky « 30 Oct 2013, 23:08
Replies: 1
by Leorpereira » 31 May 2013, 09:37

1 Replies

5525 Views

Last post by helloplucky
30 Oct 2013, 23:08
ERRO: "FileID and ArticleID are needed!"

Last post by gars « 30 Oct 2013, 18:01

by gars » 30 Oct 2013, 18:01

0 Replies

5224 Views

Last post by gars
30 Oct 2013, 18:01
Graficos em tempo real

Last post by joserribeiro26 « 22 Oct 2013, 17:11
Replies: 5
by RRFARIA » 12 Jun 2012, 14:09

5 Replies

9652 Views

Last post by joserribeiro26
22 Oct 2013, 17:11
Duas configurações na mesma maquina

Last post by ceinmart « 06 Oct 2013, 03:34

by ceinmart » 06 Oct 2013, 03:34

0 Replies

6769 Views

Last post by ceinmart
06 Oct 2013, 03:34
Painel Administrador removido

Last post by ruthcarvalho « 04 Oct 2013, 14:56

by ruthcarvalho » 04 Oct 2013, 14:56

0 Replies

4185 Views

Last post by ruthcarvalho
04 Oct 2013, 14:56
Exibir tempo para resolução por e-mail

Last post by igorpita « 26 Sep 2013, 15:37

by igorpita » 26 Sep 2013, 15:37

0 Replies

3850 Views

Last post by igorpita
26 Sep 2013, 15:37
Usuários não enxergam o Estado dos chamados.

Last post by adramr « 23 Sep 2013, 16:12
Replies: 1
by adramr » 21 Sep 2013, 00:55

1 Replies

4607 Views

Last post by adramr
23 Sep 2013, 16:12
Erro Para este domínio, o teste MX falhou

Last post by dorival « 20 Sep 2013, 21:48
Replies: 1
by dorival » 20 Sep 2013, 18:30

1 Replies

4167 Views

Last post by dorival
20 Sep 2013, 21:48
Painel do Cliente não acessível

Last post by brunosprotte « 17 Sep 2013, 16:19

by brunosprotte » 17 Sep 2013, 16:19

0 Replies

3372 Views

Last post by brunosprotte
17 Sep 2013, 16:19
Resposta por e-mail ao cliente

Last post by jlmourao « 14 Sep 2013, 03:10
Replies: 1
by jlmourao » 11 Sep 2013, 23:52

1 Replies

3529 Views

Last post by jlmourao
14 Sep 2013, 03:10
Estatística de tempo gasto por atendente

Last post by LCS « 02 Sep 2013, 21:24

by LCS » 02 Sep 2013, 21:24

0 Replies

3000 Views

Last post by LCS
02 Sep 2013, 21:24
Portfolio de Serviços

Last post by lcosta1989 « 29 Aug 2013, 16:09
Replies: 1
by samelis » 28 Jul 2012, 13:55

1 Replies

3754 Views

Last post by lcosta1989
29 Aug 2013, 16:09
[RESOLVIDO] Proprietário - Chamados abertos por e-mail

Last post by amdkryn « 23 Aug 2013, 03:13
Replies: 1
by amdkryn » 10 Apr 2013, 21:12

1 Replies

3418 Views

Last post by amdkryn
23 Aug 2013, 03:13

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