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[Video ajuda] Daemon is not running

Last post by marcosaurelio « 30 Sep 2018, 01:46

by marcosaurelio » 30 Sep 2018, 01:46

0 Replies

40263 Views

Last post by marcosaurelio
30 Sep 2018, 01:46
Fiz a alteração para https pelo sysconfig

Last post by fabiocanto « 19 Sep 2018, 20:10

by fabiocanto » 19 Sep 2018, 20:10

0 Replies

9949 Views

Last post by fabiocanto
19 Sep 2018, 20:10
Ocultar "Desenvolvido por OTRS"

Last post by marcosaurelio « 08 Sep 2018, 23:16
Replies: 1
by guarienti » 10 Jul 2018, 20:18

1 Replies

14820 Views

Last post by marcosaurelio
08 Sep 2018, 23:16
Informações do ticket não aparecem

Last post by 303536 « 22 May 2018, 12:44
Replies: 1
by tuliovsmartins » 16 May 2018, 15:06

1 Replies

42100 Views

Last post by 303536
22 May 2018, 12:44
Logs de Eventos

Last post by 303536 « 14 May 2018, 10:39
Replies: 1
by arkivox » 08 May 2018, 16:22

1 Replies

33803 Views

Last post by 303536
14 May 2018, 10:39
Incluir multiplas informações no Campo "Processo" Dento de Atendente genérico

Last post by 303536 « 14 May 2018, 10:37
Replies: 1
by Gus » 02 May 2018, 21:30

1 Replies

40658 Views

Last post by 303536
14 May 2018, 10:37
Erro no SQL

Last post by claudionor « 28 Feb 2018, 15:15
Replies: 2
by claudionor » 23 Feb 2018, 21:13

2 Replies

50821 Views

Last post by claudionor
28 Feb 2018, 15:15
Não consigo alterar atributos dos usuários

Last post by claudionor « 16 Feb 2018, 21:48

by claudionor » 16 Feb 2018, 21:48

0 Replies

38768 Views

Last post by claudionor
16 Feb 2018, 21:48
DBUpdate-to-6.pl: utf8 "\xE1" does not map to Unicode at /opt/otrs/Kernel/System/Main.pm line 340, <$FH> chunk 1.

Last post by 303536 « 15 Feb 2018, 13:34
Replies: 1
by brunocampos87 » 02 Feb 2018, 15:12

1 Replies

38330 Views

Last post by 303536
15 Feb 2018, 13:34
Relatorio.

Last post by vinnysouza92 « 11 Dec 2017, 22:42

by vinnysouza92 » 11 Dec 2017, 22:42

0 Replies

39247 Views

Last post by vinnysouza92
11 Dec 2017, 22:42
Erro ao aceder visão dos tickets por fila (AgentTicketQueue)

Last post by iclaude « 02 Nov 2017, 09:22

by iclaude » 02 Nov 2017, 09:22

0 Replies

43425 Views

Last post by iclaude
02 Nov 2017, 09:22
Dúvidas de como aumentar o espaço no OTRS v4, pois meu servidor está travando constantemente!

Last post by walissom « 30 Oct 2017, 12:46
Replies: 1
by walissom » 26 Oct 2017, 17:15

1 Replies

38253 Views

Last post by walissom
30 Oct 2017, 12:46
[RESOLVIDO] Erro nos Serviços com OTRS 5s

Last post by iclaude « 16 Oct 2017, 15:34
Replies: 1
by iclaude » 10 Oct 2017, 09:13

1 Replies

42017 Views

Last post by iclaude
16 Oct 2017, 15:34
Customer Login

Last post by c4xander « 06 Oct 2017, 22:54

by c4xander » 06 Oct 2017, 22:54

0 Replies

40398 Views

Last post by c4xander
06 Oct 2017, 22:54
.:Não consigo realizar transição de atividade:. Gerenciamento de Processos

Last post by wilsonk990 « 06 Oct 2017, 15:20

by wilsonk990 » 06 Oct 2017, 15:20

0 Replies

40271 Views

Last post by wilsonk990
06 Oct 2017, 15:20
Ocultar campo "fila" e "SLA" da tela de abertura de chamados do atendente

Last post by rafa94el « 17 Aug 2017, 16:49

by rafa94el » 17 Aug 2017, 16:49

0 Replies

39010 Views

Last post by rafa94el
17 Aug 2017, 16:49
Campo obrigatorio

Last post by MPeres « 26 Jul 2017, 19:54

by MPeres » 26 Jul 2017, 19:54

0 Replies

42103 Views

Last post by MPeres
26 Jul 2017, 19:54
Filtros de E-mail

Last post by rubensneto « 25 Jul 2017, 14:35

by rubensneto » 25 Jul 2017, 14:35

0 Replies

41269 Views

Last post by rubensneto
25 Jul 2017, 14:35
Criar máscara em Campo Dinâmico

Last post by joserribeiro26 « 04 Jul 2017, 12:32
Replies: 2
by valthomaz » 01 Dec 2016, 20:04

2 Replies

41558 Views

Last post by joserribeiro26
04 Jul 2017, 12:32
Erros contínuos no log relacionados a IMAP

Last post by vjunior1981 « 29 Jun 2017, 14:04

by vjunior1981 » 29 Jun 2017, 14:04

0 Replies

40288 Views

Last post by vjunior1981
29 Jun 2017, 14:04
Relatorio de chamados criado x fechados de 30 dias

Last post by edioilha « 25 Jun 2017, 22:32
Replies: 3
by psouza » 29 May 2017, 18:24

3 Replies

41595 Views

Last post by edioilha
25 Jun 2017, 22:32
Zero a esquerda no número do ticket

Last post by edioilha « 15 Jun 2017, 04:33
Replies: 1
by maykonponce » 06 Apr 2017, 01:15

1 Replies

39288 Views

Last post by edioilha
15 Jun 2017, 04:33
dynamic fields "amarrados".

Last post by bft « 06 Jun 2017, 14:30
Replies: 3
by hugutux » 30 May 2017, 03:43

3 Replies

42884 Views

Last post by bft
06 Jun 2017, 14:30
Escalonamento Automático de Filas - Por Seleção de campos dinâmicos.

Last post by bft « 05 Jun 2017, 15:29

by bft » 05 Jun 2017, 15:29

0 Replies

39841 Views

Last post by bft
05 Jun 2017, 15:29
Instalação OTRS - Erro DB

Last post by ovr « 02 Jun 2017, 23:50

by ovr » 02 Jun 2017, 23:50

0 Replies

40148 Views

Last post by ovr
02 Jun 2017, 23:50
Configurando email com servidor hmailserver

Last post by dihcabral « 19 Apr 2017, 22:56

by dihcabral » 19 Apr 2017, 22:56

0 Replies

39132 Views

Last post by dihcabral
19 Apr 2017, 22:56
Cliente não conseguir ver o Reencaminhamento

Last post by anamarta « 07 Apr 2017, 15:31

by anamarta » 07 Apr 2017, 15:31

0 Replies

38623 Views

Last post by anamarta
07 Apr 2017, 15:31
Instalação de Pacote

Last post by alder « 24 Mar 2017, 16:57
Replies: 2
by WaldirConnecta » 26 Jan 2017, 15:52

2 Replies

40858 Views

Last post by alder
24 Mar 2017, 16:57
[AJUDA] Problema de ACL em Ticket via Processo

Last post by dennysgm « 22 Mar 2017, 22:19

by dennysgm » 22 Mar 2017, 22:19

0 Replies

38702 Views

Last post by dennysgm
22 Mar 2017, 22:19
Associar campos X-OTRS direto do corpo do e-mail

Last post by rogeriosims « 21 Mar 2017, 22:25

by rogeriosims » 21 Mar 2017, 22:25

0 Replies

38470 Views

Last post by rogeriosims
21 Mar 2017, 22:25
Meu OTRS abre chamado com e-mail de auto-resposta

Last post by wfahham « 21 Mar 2017, 15:44
Replies: 1
by wfahham » 15 Mar 2017, 22:04

1 Replies

39960 Views

Last post by wfahham
21 Mar 2017, 15:44
Listar Todos os Clientes

Last post by alexsandro06 « 15 Mar 2017, 20:38
Replies: 4
by theosampaio » 08 Jul 2013, 17:06

4 Replies

54025 Views

Last post by alexsandro06
15 Mar 2017, 20:38
Lentidão ao informar Customer User (Novo chamado)

Last post by IsaiasLima « 15 Feb 2017, 15:04
Replies: 4
by amdkryn » 30 Nov 2015, 18:48

4 Replies

41453 Views

Last post by IsaiasLima
15 Feb 2017, 15:04
Erro ao responder no 5.0.16

Last post by Rsardinha « 10 Feb 2017, 19:49
Replies: 1
by Rsardinha » 10 Feb 2017, 06:28

1 Replies

39895 Views

Last post by Rsardinha
10 Feb 2017, 19:49
Querie no banco de dados do OTRS

Last post by alvarocsoares « 08 Feb 2017, 20:38

by alvarocsoares » 08 Feb 2017, 20:38

0 Replies

38626 Views

Last post by alvarocsoares
08 Feb 2017, 20:38
Acordo de Nível de Serviço não filtrando automaticamente

Last post by Gl3d50N « 03 Feb 2017, 14:50
Replies: 1
by Gl3d50N » 25 Jan 2017, 13:58

1 Replies

40192 Views

Last post by Gl3d50N
03 Feb 2017, 14:50
Desabilitar Resposta nos tickets da empresa

Last post by murillofsantos « 17 Dec 2016, 14:40
Replies: 1
by RRFARIA » 15 Jun 2012, 20:07

1 Replies

39477 Views

Last post by murillofsantos
17 Dec 2016, 14:40
Ao abrir chamado por e-mail, associar automaticamente Serviço

Last post by danieln1it « 16 Dec 2016, 01:55
Replies: 2
by danieln1it » 28 Nov 2016, 16:00

2 Replies

40023 Views

Last post by danieln1it
16 Dec 2016, 01:55
Tradução e trocar palavras

Last post by zetempesta « 15 Dec 2016, 23:42

by zetempesta » 15 Dec 2016, 23:42

0 Replies

39228 Views

Last post by zetempesta
15 Dec 2016, 23:42
Ao mover o chamado de fila, o sistema enviar uma auto resposta para o cliente

Last post by RodrigoPetter « 15 Dec 2016, 21:43
Replies: 1
by jsidnei » 03 Oct 2016, 21:54

1 Replies

40756 Views

Last post by RodrigoPetter
15 Dec 2016, 21:43
OTRS demorando para fechar um chamado

Last post by savio « 30 Nov 2016, 22:20
Replies: 1
by savio » 30 Nov 2016, 22:07

1 Replies

40346 Views

Last post by savio
30 Nov 2016, 22:20
Erro na Instalação do OTRS

Last post by thomaz « 23 Nov 2016, 16:10
Replies: 2
by parkcdi » 14 Sep 2016, 03:16

2 Replies

40119 Views

Last post by thomaz
23 Nov 2016, 16:10
Reabertura de chamado fechado por engano

Last post by thomaz « 23 Nov 2016, 16:04
Replies: 1
by tecnoplace » 05 Nov 2016, 12:30

1 Replies

38173 Views

Last post by thomaz
23 Nov 2016, 16:04
Meu OTRS 5 esta lento

Last post by thomaz « 23 Nov 2016, 16:00
Replies: 6
by thomaz » 19 Sep 2016, 01:33

6 Replies

44528 Views

Last post by thomaz
23 Nov 2016, 16:00
Erro banco de dados innodb_log_file_size

Last post by thomaz « 19 Nov 2016, 15:01
Replies: 1
by romerosantos02 » 16 Nov 2016, 23:01

1 Replies

38809 Views

Last post by thomaz
19 Nov 2016, 15:01
Após atualização, não envia e-mails nem recebe anexos

Last post by mlrmelo « 07 Oct 2016, 19:09

by mlrmelo » 07 Oct 2016, 19:09

0 Replies

36117 Views

Last post by mlrmelo
07 Oct 2016, 19:09
Consultar dados

Last post by rdantasss « 06 Oct 2016, 00:31

by rdantasss » 06 Oct 2016, 00:31

0 Replies

38803 Views

Last post by rdantasss
06 Oct 2016, 00:31
Serviços-Padrão na tela do Cliente

Last post by deividsonmachado « 08 Sep 2016, 17:53
Replies: 5
by deividsonmachado » 05 Dec 2014, 13:45

5 Replies

54554 Views

Last post by deividsonmachado
08 Sep 2016, 17:53
Criar chamado por e-mail (por fila)

Last post by savio « 26 Aug 2016, 22:19

by savio » 26 Aug 2016, 22:19

0 Replies

36304 Views

Last post by savio
26 Aug 2016, 22:19
Incluir a data da criação do chamado no painel de informações na interface do cliente.

Last post by alexandregrein « 24 Aug 2016, 16:20

by alexandregrein » 24 Aug 2016, 16:20

0 Replies

36110 Views

Last post by alexandregrein
24 Aug 2016, 16:20

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