Ajuda

New Topic

308 topics

Page 2 of 7
- Jump to page:
Previous
1
2
3
4
5
…
7
Next

Topics

Replies

Views

Last post

[Video ajuda] Daemon is not running

Last post by marcosaurelio « 30 Sep 2018, 01:46

by marcosaurelio » 30 Sep 2018, 01:46

0 Replies

36772 Views

Last post by marcosaurelio
30 Sep 2018, 01:46
Fiz a alteração para https pelo sysconfig

Last post by fabiocanto « 19 Sep 2018, 20:10

by fabiocanto » 19 Sep 2018, 20:10

0 Replies

9382 Views

Last post by fabiocanto
19 Sep 2018, 20:10
Ocultar "Desenvolvido por OTRS"

Last post by marcosaurelio « 08 Sep 2018, 23:16
Replies: 1
by guarienti » 10 Jul 2018, 20:18

1 Replies

14063 Views

Last post by marcosaurelio
08 Sep 2018, 23:16
Informações do ticket não aparecem

Last post by 303536 « 22 May 2018, 12:44
Replies: 1
by tuliovsmartins » 16 May 2018, 15:06

1 Replies

41031 Views

Last post by 303536
22 May 2018, 12:44
Logs de Eventos

Last post by 303536 « 14 May 2018, 10:39
Replies: 1
by arkivox » 08 May 2018, 16:22

1 Replies

32982 Views

Last post by 303536
14 May 2018, 10:39
Incluir multiplas informações no Campo "Processo" Dento de Atendente genérico

Last post by 303536 « 14 May 2018, 10:37
Replies: 1
by Gus » 02 May 2018, 21:30

1 Replies

39829 Views

Last post by 303536
14 May 2018, 10:37
Erro no SQL

Last post by claudionor « 28 Feb 2018, 15:15
Replies: 2
by claudionor » 23 Feb 2018, 21:13

2 Replies

49808 Views

Last post by claudionor
28 Feb 2018, 15:15
Não consigo alterar atributos dos usuários

Last post by claudionor « 16 Feb 2018, 21:48

by claudionor » 16 Feb 2018, 21:48

0 Replies

37686 Views

Last post by claudionor
16 Feb 2018, 21:48
DBUpdate-to-6.pl: utf8 "\xE1" does not map to Unicode at /opt/otrs/Kernel/System/Main.pm line 340, <$FH> chunk 1.

Last post by 303536 « 15 Feb 2018, 13:34
Replies: 1
by brunocampos87 » 02 Feb 2018, 15:12

1 Replies

37432 Views

Last post by 303536
15 Feb 2018, 13:34
Relatorio.

Last post by vinnysouza92 « 11 Dec 2017, 22:42

by vinnysouza92 » 11 Dec 2017, 22:42

0 Replies

38371 Views

Last post by vinnysouza92
11 Dec 2017, 22:42
Erro ao aceder visão dos tickets por fila (AgentTicketQueue)

Last post by iclaude « 02 Nov 2017, 09:22

by iclaude » 02 Nov 2017, 09:22

0 Replies

42684 Views

Last post by iclaude
02 Nov 2017, 09:22
Dúvidas de como aumentar o espaço no OTRS v4, pois meu servidor está travando constantemente!

Last post by walissom « 30 Oct 2017, 12:46
Replies: 1
by walissom » 26 Oct 2017, 17:15

1 Replies

37453 Views

Last post by walissom
30 Oct 2017, 12:46
[RESOLVIDO] Erro nos Serviços com OTRS 5s

Last post by iclaude « 16 Oct 2017, 15:34
Replies: 1
by iclaude » 10 Oct 2017, 09:13

1 Replies

41183 Views

Last post by iclaude
16 Oct 2017, 15:34
Customer Login

Last post by c4xander « 06 Oct 2017, 22:54

by c4xander » 06 Oct 2017, 22:54

0 Replies

39438 Views

Last post by c4xander
06 Oct 2017, 22:54
.:Não consigo realizar transição de atividade:. Gerenciamento de Processos

Last post by wilsonk990 « 06 Oct 2017, 15:20

by wilsonk990 » 06 Oct 2017, 15:20

0 Replies

39512 Views

Last post by wilsonk990
06 Oct 2017, 15:20
Ocultar campo "fila" e "SLA" da tela de abertura de chamados do atendente

Last post by rafa94el « 17 Aug 2017, 16:49

by rafa94el » 17 Aug 2017, 16:49

0 Replies

38246 Views

Last post by rafa94el
17 Aug 2017, 16:49
Campo obrigatorio

Last post by MPeres « 26 Jul 2017, 19:54

by MPeres » 26 Jul 2017, 19:54

0 Replies

41327 Views

Last post by MPeres
26 Jul 2017, 19:54
Filtros de E-mail

Last post by rubensneto « 25 Jul 2017, 14:35

by rubensneto » 25 Jul 2017, 14:35

0 Replies

40434 Views

Last post by rubensneto
25 Jul 2017, 14:35
Criar máscara em Campo Dinâmico

Last post by joserribeiro26 « 04 Jul 2017, 12:32
Replies: 2
by valthomaz » 01 Dec 2016, 20:04

2 Replies

40651 Views

Last post by joserribeiro26
04 Jul 2017, 12:32
Erros contínuos no log relacionados a IMAP

Last post by vjunior1981 « 29 Jun 2017, 14:04

by vjunior1981 » 29 Jun 2017, 14:04

0 Replies

39410 Views

Last post by vjunior1981
29 Jun 2017, 14:04
Relatorio de chamados criado x fechados de 30 dias

Last post by edioilha « 25 Jun 2017, 22:32
Replies: 3
by psouza » 29 May 2017, 18:24

3 Replies

40553 Views

Last post by edioilha
25 Jun 2017, 22:32
Zero a esquerda no número do ticket

Last post by edioilha « 15 Jun 2017, 04:33
Replies: 1
by maykonponce » 06 Apr 2017, 01:15

1 Replies

38485 Views

Last post by edioilha
15 Jun 2017, 04:33
dynamic fields "amarrados".

Last post by bft « 06 Jun 2017, 14:30
Replies: 3
by hugutux » 30 May 2017, 03:43

3 Replies

41950 Views

Last post by bft
06 Jun 2017, 14:30
Escalonamento Automático de Filas - Por Seleção de campos dinâmicos.

Last post by bft « 05 Jun 2017, 15:29

by bft » 05 Jun 2017, 15:29

0 Replies

39049 Views

Last post by bft
05 Jun 2017, 15:29
Instalação OTRS - Erro DB

Last post by ovr « 02 Jun 2017, 23:50

by ovr » 02 Jun 2017, 23:50

0 Replies

39257 Views

Last post by ovr
02 Jun 2017, 23:50
Configurando email com servidor hmailserver

Last post by dihcabral « 19 Apr 2017, 22:56

by dihcabral » 19 Apr 2017, 22:56

0 Replies

38344 Views

Last post by dihcabral
19 Apr 2017, 22:56
Cliente não conseguir ver o Reencaminhamento

Last post by anamarta « 07 Apr 2017, 15:31

by anamarta » 07 Apr 2017, 15:31

0 Replies

37912 Views

Last post by anamarta
07 Apr 2017, 15:31
Instalação de Pacote

Last post by alder « 24 Mar 2017, 16:57
Replies: 2
by WaldirConnecta » 26 Jan 2017, 15:52

2 Replies

39949 Views

Last post by alder
24 Mar 2017, 16:57
[AJUDA] Problema de ACL em Ticket via Processo

Last post by dennysgm « 22 Mar 2017, 22:19

by dennysgm » 22 Mar 2017, 22:19

0 Replies

37920 Views

Last post by dennysgm
22 Mar 2017, 22:19
Associar campos X-OTRS direto do corpo do e-mail

Last post by rogeriosims « 21 Mar 2017, 22:25

by rogeriosims » 21 Mar 2017, 22:25

0 Replies

37702 Views

Last post by rogeriosims
21 Mar 2017, 22:25
Meu OTRS abre chamado com e-mail de auto-resposta

Last post by wfahham « 21 Mar 2017, 15:44
Replies: 1
by wfahham » 15 Mar 2017, 22:04

1 Replies

39170 Views

Last post by wfahham
21 Mar 2017, 15:44
Listar Todos os Clientes

Last post by alexsandro06 « 15 Mar 2017, 20:38
Replies: 4
by theosampaio » 08 Jul 2013, 17:06

4 Replies

52661 Views

Last post by alexsandro06
15 Mar 2017, 20:38
Lentidão ao informar Customer User (Novo chamado)

Last post by IsaiasLima « 15 Feb 2017, 15:04
Replies: 4
by amdkryn » 30 Nov 2015, 18:48

4 Replies

40409 Views

Last post by IsaiasLima
15 Feb 2017, 15:04
Erro ao responder no 5.0.16

Last post by Rsardinha « 10 Feb 2017, 19:49
Replies: 1
by Rsardinha » 10 Feb 2017, 06:28

1 Replies

39078 Views

Last post by Rsardinha
10 Feb 2017, 19:49
Querie no banco de dados do OTRS

Last post by alvarocsoares « 08 Feb 2017, 20:38

by alvarocsoares » 08 Feb 2017, 20:38

0 Replies

37926 Views

Last post by alvarocsoares
08 Feb 2017, 20:38
Acordo de Nível de Serviço não filtrando automaticamente

Last post by Gl3d50N « 03 Feb 2017, 14:50
Replies: 1
by Gl3d50N » 25 Jan 2017, 13:58

1 Replies

39390 Views

Last post by Gl3d50N
03 Feb 2017, 14:50
Desabilitar Resposta nos tickets da empresa

Last post by murillofsantos « 17 Dec 2016, 14:40
Replies: 1
by RRFARIA » 15 Jun 2012, 20:07

1 Replies

38618 Views

Last post by murillofsantos
17 Dec 2016, 14:40
Ao abrir chamado por e-mail, associar automaticamente Serviço

Last post by danieln1it « 16 Dec 2016, 01:55
Replies: 2
by danieln1it » 28 Nov 2016, 16:00

2 Replies

39177 Views

Last post by danieln1it
16 Dec 2016, 01:55
Tradução e trocar palavras

Last post by zetempesta « 15 Dec 2016, 23:42

by zetempesta » 15 Dec 2016, 23:42

0 Replies

38530 Views

Last post by zetempesta
15 Dec 2016, 23:42
Ao mover o chamado de fila, o sistema enviar uma auto resposta para o cliente

Last post by RodrigoPetter « 15 Dec 2016, 21:43
Replies: 1
by jsidnei » 03 Oct 2016, 21:54

1 Replies

39761 Views

Last post by RodrigoPetter
15 Dec 2016, 21:43
OTRS demorando para fechar um chamado

Last post by savio « 30 Nov 2016, 22:20
Replies: 1
by savio » 30 Nov 2016, 22:07

1 Replies

39489 Views

Last post by savio
30 Nov 2016, 22:20
Erro na Instalação do OTRS

Last post by thomaz « 23 Nov 2016, 16:10
Replies: 2
by parkcdi » 14 Sep 2016, 03:16

2 Replies

39230 Views

Last post by thomaz
23 Nov 2016, 16:10
Reabertura de chamado fechado por engano

Last post by thomaz « 23 Nov 2016, 16:04
Replies: 1
by tecnoplace » 05 Nov 2016, 12:30

1 Replies

37395 Views

Last post by thomaz
23 Nov 2016, 16:04
Meu OTRS 5 esta lento

Last post by thomaz « 23 Nov 2016, 16:00
Replies: 6
by thomaz » 19 Sep 2016, 01:33

6 Replies

43355 Views

Last post by thomaz
23 Nov 2016, 16:00
Erro banco de dados innodb_log_file_size

Last post by thomaz « 19 Nov 2016, 15:01
Replies: 1
by romerosantos02 » 16 Nov 2016, 23:01

1 Replies

37990 Views

Last post by thomaz
19 Nov 2016, 15:01
Após atualização, não envia e-mails nem recebe anexos

Last post by mlrmelo « 07 Oct 2016, 19:09

by mlrmelo » 07 Oct 2016, 19:09

0 Replies

35429 Views

Last post by mlrmelo
07 Oct 2016, 19:09
Consultar dados

Last post by rdantasss « 06 Oct 2016, 00:31

by rdantasss » 06 Oct 2016, 00:31

0 Replies

38098 Views

Last post by rdantasss
06 Oct 2016, 00:31
Serviços-Padrão na tela do Cliente

Last post by deividsonmachado « 08 Sep 2016, 17:53
Replies: 5
by deividsonmachado » 05 Dec 2014, 13:45

5 Replies

53312 Views

Last post by deividsonmachado
08 Sep 2016, 17:53
Criar chamado por e-mail (por fila)

Last post by savio « 26 Aug 2016, 22:19

by savio » 26 Aug 2016, 22:19

0 Replies

35574 Views

Last post by savio
26 Aug 2016, 22:19
Incluir a data da criação do chamado no painel de informações na interface do cliente.

Last post by alexandregrein « 24 Aug 2016, 16:20

by alexandregrein » 24 Aug 2016, 16:20

0 Replies

35386 Views

Last post by alexandregrein
24 Aug 2016, 16:20

New Topic

308 topics

Page 2 of 7
- Jump to page:
Previous
1
2
3
4
5
…
7
Next

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum