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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

33765 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

33448 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

159457 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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ERROR Send Emails, DNS error

Last post by wurzel « 21 Jul 2018, 08:46
Replies: 1
by karlozavilez » 20 Jul 2018, 23:24

1 Replies

3163 Views

Last post by wurzel
21 Jul 2018, 08:46
[partly solved] Agent Impersonation or forced "My Queues"

Last post by netjess « 20 Jul 2018, 23:35
Replies: 6
by netjess » 18 Jul 2018, 17:30

6 Replies

4391 Views

Last post by netjess
20 Jul 2018, 23:35
Open Status page

Last post by netjess « 20 Jul 2018, 16:15
Replies: 2
by netjess » 17 Jul 2018, 17:13

2 Replies

3155 Views

Last post by netjess
20 Jul 2018, 16:15
How can we remove TYPE,PRIORITY and Responsible in the ticket???

Last post by root « 19 Jul 2018, 15:22
Replies: 1
by Nikita » 19 Jul 2018, 11:59

1 Replies

2650 Views

Last post by root
19 Jul 2018, 15:22
OTRS 6 UI for mail headers.

Last post by KimmoJ « 16 Jul 2018, 14:03
Replies: 1
by KimmoJ » 16 Jul 2018, 12:10

1 Replies

3508 Views

Last post by KimmoJ
16 Jul 2018, 14:03
Upgrade from OTRS 5 to OTRS 6 failed in DBUpdate-to-6.pl with error "ticket_history" does not exist

Last post by KimmoJ « 16 Jul 2018, 12:08
Replies: 1
by LXsysadmin » 28 Jun 2018, 13:02

1 Replies

5806 Views

Last post by KimmoJ
16 Jul 2018, 12:08
Ticket Reply Dropdown is empty

Last post by zzz « 12 Jul 2018, 09:58
Replies: 4
by xbast1x » 10 Jul 2018, 14:27

4 Replies

4125 Views

Last post by zzz
12 Jul 2018, 09:58
OTRS Upgrade version

Last post by klausneil « 11 Jul 2018, 00:02

by klausneil » 11 Jul 2018, 00:02

0 Replies

6099 Views

Last post by klausneil
11 Jul 2018, 00:02
Upgrade from 3.x to current

Last post by Linwood « 08 Jul 2018, 16:41
Replies: 2
by Linwood » 07 Jul 2018, 17:58

2 Replies

3277 Views

Last post by Linwood
08 Jul 2018, 16:41
Get rid of Hamburger Menu

Last post by klsoft « 06 Jul 2018, 12:07
Replies: 6
by klsoft » 06 Jul 2018, 10:16

6 Replies

3584 Views

Last post by klsoft
06 Jul 2018, 12:07
Disabling PopUps

Last post by klsoft « 06 Jul 2018, 12:06

by klsoft » 06 Jul 2018, 12:06

0 Replies

4707 Views

Last post by klsoft
06 Jul 2018, 12:06
Editing FAQ Articles

Last post by Sayannara « 04 Jul 2018, 17:18
Replies: 5
by kurosaki1981 » 19 Jun 2015, 09:35

5 Replies

13734 Views

Last post by Sayannara
04 Jul 2018, 17:18
CMDB: multiple choice field in class definition

Last post by lucaM « 04 Jul 2018, 13:14

by lucaM » 04 Jul 2018, 13:14

0 Replies

5553 Views

Last post by lucaM
04 Jul 2018, 13:14
Toolbar Not Showing for Agent

Last post by klsoft « 04 Jul 2018, 11:37

by klsoft » 04 Jul 2018, 11:37

0 Replies

5628 Views

Last post by klsoft
04 Jul 2018, 11:37
Negative search criteria

Last post by GLM « 30 Jun 2018, 13:45

by GLM » 30 Jun 2018, 13:45

0 Replies

7295 Views

Last post by GLM
30 Jun 2018, 13:45
Set dynamic Field to read only

Last post by chrotha « 29 Jun 2018, 15:36

by chrotha » 29 Jun 2018, 15:36

0 Replies

7096 Views

Last post by chrotha
29 Jun 2018, 15:36
[solved] OTRS needs the Apache 'prefork' MPM module

Last post by skilled « 29 Jun 2018, 15:09
Replies: 2
by skilled » 28 Jun 2018, 13:18

2 Replies

6253 Views

Last post by skilled
29 Jun 2018, 15:09
FAQ: incorrect section display

Last post by bassbot « 21 Jun 2018, 14:25

by bassbot » 21 Jun 2018, 14:25

0 Replies

13905 Views

Last post by bassbot
21 Jun 2018, 14:25
[SOLVED] Dynamic Fields per Template not working anymore since OTRS 6

Last post by tpsupport « 20 Jun 2018, 09:06
Replies: 1
by tpsupport » 18 Jan 2018, 17:17

1 Replies

8181 Views

Last post by tpsupport
20 Jun 2018, 09:06
15% off on premium add-ons for OTRS

Last post by Kamila « 19 Jun 2018, 15:39

by Kamila » 19 Jun 2018, 15:39

0 Replies

11760 Views

Last post by Kamila
19 Jun 2018, 15:39
Make last agent responding owner

Last post by fcasal « 18 Jun 2018, 19:33
Replies: 4
by Laurens » 31 May 2018, 11:34

4 Replies

10885 Views

Last post by fcasal
18 Jun 2018, 19:33
Escalation

Last post by ronaldjerardmedina « 18 Jun 2018, 05:21
Replies: 2
by ronaldjerardmedina » 14 Jun 2018, 03:00

2 Replies

9102 Views

Last post by ronaldjerardmedina
18 Jun 2018, 05:21
[solved]Process Activity Dialog Permission

Last post by Sayannara « 15 Jun 2018, 11:32
Replies: 2
by Sayannara » 07 Jun 2018, 11:39

2 Replies

11461 Views

Last post by Sayannara
15 Jun 2018, 11:32
OTRS 6 Install - Database already exists

Last post by zzz « 12 Jun 2018, 15:35
Replies: 6
by xavidivekite » 17 May 2018, 16:44

6 Replies

19444 Views

Last post by zzz
12 Jun 2018, 15:35
Max Login Failed

Last post by fpaco « 12 Jun 2018, 10:31
Replies: 2
by fpaco » 14 May 2018, 17:24

2 Replies

18374 Views

Last post by fpaco
12 Jun 2018, 10:31
[SOLVED] Add pre-defined value for To, Cc, Bcc field

Last post by tpsupport « 12 Jun 2018, 09:43
Replies: 7
by tpsupport » 06 Jun 2018, 15:22

7 Replies

16917 Views

Last post by tpsupport
12 Jun 2018, 09:43
The requested URL otrs_installer.pl was not found on this server.

Last post by wurzel « 08 Jun 2018, 11:42
Replies: 13
by skilled » 25 May 2018, 14:36

13 Replies

19851 Views

Last post by wurzel
08 Jun 2018, 11:42
One (1) OTRS for multiple customers?

Last post by reneeb « 06 Jun 2018, 08:08
Replies: 1
by rvwmgk » 05 Jun 2018, 12:27

1 Replies

9891 Views

Last post by reneeb
06 Jun 2018, 08:08
Controlling which Dynamic Fields are visible on 'ViewNote'

Last post by wurzel « 31 May 2018, 18:09
Replies: 2
by kruegerM » 31 May 2018, 15:32

2 Replies

9866 Views

Last post by wurzel
31 May 2018, 18:09
[CLOSE] OTRS IMPORT PACKAGE

Last post by klausneil « 31 May 2018, 04:41

by klausneil » 31 May 2018, 04:41

0 Replies

21348 Views

Last post by klausneil
31 May 2018, 04:41
Perl Modules Problem+ Check if all needed modules are installed

Last post by fcasal « 25 May 2018, 18:08
Replies: 13
by skilled » 22 May 2018, 14:12

13 Replies

20518 Views

Last post by fcasal
25 May 2018, 18:08
[BUG] OTRS 6.0.5-1 - Statistics CSV parsing

Last post by Snowmanko « 24 May 2018, 11:07
Replies: 6
by Snowmanko » 15 May 2018, 12:45

6 Replies

18044 Views

Last post by Snowmanko
24 May 2018, 11:07
issue OTRS 5.0.22

Last post by jojo « 23 May 2018, 14:03
Replies: 1
by sameer615 » 23 May 2018, 13:29

1 Replies

12138 Views

Last post by jojo
23 May 2018, 14:03
OTRS TROUBLE WITH DYNAMIC FIELDS

Last post by klausneil « 21 May 2018, 04:27
Replies: 4
by klausneil » 09 May 2018, 00:43

4 Replies

21825 Views

Last post by klausneil
21 May 2018, 04:27
[SOLVED] Sharing ETL files, job and cube for an OTRS DW using Pentaho and PostgreSQL

Last post by nedmaj « 17 May 2018, 21:09
Replies: 5
by nedmaj » 03 Aug 2017, 22:07

5 Replies

28953 Views

Last post by nedmaj
17 May 2018, 21:09
customer filed -->SLAMandatory

Last post by reneeb « 16 May 2018, 16:21
Replies: 1
by stryker » 16 May 2018, 11:51

1 Replies

16093 Views

Last post by reneeb
16 May 2018, 16:21
how to use StdSubject addon?

Last post by Thomymaster « 16 May 2018, 11:52
Replies: 7
by Thomymaster » 27 Apr 2018, 11:56

7 Replies

33194 Views

Last post by Thomymaster
16 May 2018, 11:52
Reduce the number of database connections

Last post by iclaude « 16 May 2018, 11:01

by iclaude » 16 May 2018, 11:01

0 Replies

33151 Views

Last post by iclaude
16 May 2018, 11:01
Pending Reminder tickets in Closed tab of CustomerOverview

Last post by mstrd308 « 16 May 2018, 09:58
Replies: 1
by dirkom » 14 May 2018, 11:56

1 Replies

34971 Views

Last post by mstrd308
16 May 2018, 09:58
OTRS 6 - Bulletin board

Last post by reneeb « 15 May 2018, 17:32
Replies: 7
by aeg » 14 May 2018, 14:57

7 Replies

18435 Views

Last post by reneeb
15 May 2018, 17:32
Tickets locked and Can't connect to Product News server

Last post by skilled « 15 May 2018, 09:20
Replies: 17
by skilled » 04 May 2018, 10:19

17 Replies

28889 Views

Last post by skilled
15 May 2018, 09:20
Generic agent for Pending Ticket status?

Last post by thunter28 « 10 May 2018, 13:24
Replies: 3
by thunter28 » 09 May 2018, 13:33

3 Replies

22303 Views

Last post by thunter28
10 May 2018, 13:24
Change View Mode [Force Desktop or disable Mobile mode]

Last post by jojo « 09 May 2018, 19:12
Replies: 3
by zell » 13 May 2016, 09:23

3 Replies

22065 Views

Last post by jojo
09 May 2018, 19:12
Dynamic field data not showing up in Agent Queue View

Last post by kvytla « 08 May 2018, 15:12
Replies: 6
by kvytla » 11 Mar 2018, 09:25

6 Replies

36406 Views

Last post by kvytla
08 May 2018, 15:12
[SOLVED] OTRS ESTABLISH PRIORITY ON QUEUE

Last post by klausneil « 04 May 2018, 23:07
Replies: 7
by klausneil » 03 May 2018, 05:17

7 Replies

27181 Views

Last post by klausneil
04 May 2018, 23:07
[CLOSED] OTRS ENABLE SERVICES OPTION

Last post by klausneil « 03 May 2018, 20:00
Replies: 10
by klausneil » 18 Apr 2018, 03:42

10 Replies

37068 Views

Last post by klausneil
03 May 2018, 20:00
Session Invalid

Last post by root « 03 May 2018, 08:40
Replies: 1
by ronaldjerardmedina » 03 May 2018, 07:53

1 Replies

20801 Views

Last post by root
03 May 2018, 08:40
Customer User in TicketOverview Small

Last post by fcasal « 03 May 2018, 07:40
Replies: 1
by jff » 03 May 2018, 00:41

1 Replies

21781 Views

Last post by fcasal
03 May 2018, 07:40
Resolution Time according to calendar assigned

Last post by pmn « 02 May 2018, 07:56

by pmn » 02 May 2018, 07:56

0 Replies

45366 Views

Last post by pmn
02 May 2018, 07:56
[OTRS6] AgentTicketQueue - missing Queues

Last post by klsoft « 27 Apr 2018, 11:06
Replies: 4
by klsoft » 25 Apr 2018, 10:45

4 Replies

29403 Views

Last post by klsoft
27 Apr 2018, 11:06

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