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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

97838 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

109594 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

230524 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Anyone gets access to other tickets via customer.pl?!

Last post by jojo « 28 Mar 2017, 23:58
Replies: 1
by TitovLab » 28 Mar 2017, 20:34

1 Replies

2260 Views

Last post by jojo
28 Mar 2017, 23:58
Transition Action Pull Manager field from Customer User

Last post by 5of5 « 28 Mar 2017, 17:52
Replies: 7
by 5of5 » 10 Mar 2017, 21:04

7 Replies

4656 Views

Last post by 5of5
28 Mar 2017, 17:52
Error

Last post by ronaldjerardmedina « 28 Mar 2017, 09:15
Replies: 4
by ronaldjerardmedina » 27 Mar 2017, 04:03

4 Replies

2903 Views

Last post by ronaldjerardmedina
28 Mar 2017, 09:15
OTRS AUTORESPONSE

Last post by ronaldjerardmedina « 28 Mar 2017, 07:39
Replies: 1
by klausneil » 16 Mar 2017, 19:59

1 Replies

1982 Views

Last post by ronaldjerardmedina
28 Mar 2017, 07:39
Priority in customer overview

Last post by mareks « 24 Mar 2017, 13:08

by mareks » 24 Mar 2017, 13:08

0 Replies

1424 Views

Last post by mareks
24 Mar 2017, 13:08
[SOLVED] User: root@localhost authentication with wrong Pw!!!

Last post by skullz « 24 Mar 2017, 05:29
Replies: 8
by elitt » 19 Mar 2015, 11:00

8 Replies

6666 Views

Last post by skullz
24 Mar 2017, 05:29
How to add a LOGO (jpg,png) to the Signature...

Last post by zzz « 23 Mar 2017, 15:44
Replies: 2
by wiegandr » 22 Mar 2017, 16:18

2 Replies

3124 Views

Last post by zzz
23 Mar 2017, 15:44
Adding custom changes to User.pm

Last post by duncan9562 « 23 Mar 2017, 12:23
Replies: 8
by duncan9562 » 15 Mar 2017, 21:11

8 Replies

5992 Views

Last post by duncan9562
23 Mar 2017, 12:23
ERROR OTRS

Last post by root « 23 Mar 2017, 08:06
Replies: 1
by jamorenoci » 22 Mar 2017, 22:42

1 Replies

1583 Views

Last post by root
23 Mar 2017, 08:06
Can not send message.

Last post by hugutux « 23 Mar 2017, 04:40

by hugutux » 23 Mar 2017, 04:40

0 Replies

1641 Views

Last post by hugutux
23 Mar 2017, 04:40
email-external

Last post by wurzel « 22 Mar 2017, 19:34
Replies: 3
by rajblocks » 22 Mar 2017, 13:39

3 Replies

1464 Views

Last post by wurzel
22 Mar 2017, 19:34
Company ticket permission with LDAP

Last post by root « 22 Mar 2017, 17:31
Replies: 5
by JohnBurg » 16 Mar 2017, 18:09

5 Replies

2507 Views

Last post by root
22 Mar 2017, 17:31
Microsoft Edge Copy/Paste problem

Last post by andrep « 22 Mar 2017, 04:32
Replies: 12
by andrep » 24 Jul 2016, 05:39

12 Replies

12770 Views

Last post by andrep
22 Mar 2017, 04:32
OTRS TAG

Last post by klausneil « 21 Mar 2017, 19:43

by klausneil » 21 Mar 2017, 19:43

0 Replies

1283 Views

Last post by klausneil
21 Mar 2017, 19:43
Restrict CustomerTicketSearch to only MyTickets

Last post by wurzel « 20 Mar 2017, 12:48
Replies: 4
by cuoccio » 14 Mar 2017, 17:29

4 Replies

2501 Views

Last post by wurzel
20 Mar 2017, 12:48
Do not show e-mail trail on received e-mail

Last post by reneeb « 18 Mar 2017, 09:18
Replies: 1
by jff » 17 Mar 2017, 23:37

1 Replies

1627 Views

Last post by reneeb
18 Mar 2017, 09:18
Display a config item class column when sub grouped

Last post by PGH « 17 Mar 2017, 19:54

by PGH » 17 Mar 2017, 19:54

0 Replies

1188 Views

Last post by PGH
17 Mar 2017, 19:54
Types of ticket in admin : what is it for ?

Last post by root « 16 Mar 2017, 19:00
Replies: 2
by bmichelot » 24 Feb 2017, 17:04

2 Replies

1769 Views

Last post by root
16 Mar 2017, 19:00
Template for customers new ticket

Last post by nedmaj « 16 Mar 2017, 15:09
Replies: 3
by nhughes » 14 Mar 2017, 22:09

3 Replies

2236 Views

Last post by nedmaj
16 Mar 2017, 15:09
Add a button or link into a ticket overview to take the ownership

Last post by Gl3d50N « 15 Mar 2017, 16:05
Replies: 10
by Chakr » 28 Feb 2017, 17:08

10 Replies

5456 Views

Last post by Gl3d50N
15 Mar 2017, 16:05
Procmail Configuration for OTRS

Last post by jojo « 15 Mar 2017, 11:29
Replies: 6
by sakul123 » 14 Mar 2017, 07:26

6 Replies

2735 Views

Last post by jojo
15 Mar 2017, 11:29
Auto link a CI to a ticket

Last post by alexus « 14 Mar 2017, 23:59
Replies: 4
by Rsardinha » 10 Mar 2017, 14:23

4 Replies

4118 Views

Last post by alexus
14 Mar 2017, 23:59
Predefined text information in new Ticket

Last post by wiegandr « 14 Mar 2017, 15:57

by wiegandr » 14 Mar 2017, 15:57

0 Replies

1430 Views

Last post by wiegandr
14 Mar 2017, 15:57
Adding items under the Tab "Tickets"

Last post by reneeb « 14 Mar 2017, 10:52
Replies: 1
by wiegandr » 14 Mar 2017, 10:30

1 Replies

1570 Views

Last post by reneeb
14 Mar 2017, 10:52
Preserve Escalation information after ticket close

Last post by reneeb « 14 Mar 2017, 09:08
Replies: 1
by amedina » 14 Mar 2017, 00:59

1 Replies

1489 Views

Last post by reneeb
14 Mar 2017, 09:08
Installation of two Otrs on the same virtual machine

Last post by claudio « 09 Mar 2017, 16:09
Replies: 4
by claudio » 09 Mar 2017, 13:13

4 Replies

3143 Views

Last post by claudio
09 Mar 2017, 16:09
let customers close there own ticket

Last post by root « 05 Mar 2017, 20:45
Replies: 1
by melchior » 03 Mar 2017, 10:27

1 Replies

1081 Views

Last post by root
05 Mar 2017, 20:45
malformed header from script 'index.pl'

Last post by mindbard « 03 Mar 2017, 12:50
Replies: 1
by fdiazdelcastillo » 22 Aug 2015, 15:51

1 Replies

2204 Views

Last post by mindbard
03 Mar 2017, 12:50
Possible to add attributes to links (ITSM CMDB items)?

Last post by FrankW « 03 Mar 2017, 09:32
Replies: 3
by FrankW » 27 Feb 2017, 16:57

3 Replies

3087 Views

Last post by FrankW
03 Mar 2017, 09:32
ITSM:Config Item: Having multiple sub fields

Last post by PGH « 02 Mar 2017, 17:18
Replies: 2
by PGH » 01 Mar 2017, 21:01

2 Replies

1544 Views

Last post by PGH
02 Mar 2017, 17:18
Auto reponse/reply in ticket overview

Last post by Lamaman « 01 Mar 2017, 11:21

by Lamaman » 01 Mar 2017, 11:21

0 Replies

1152 Views

Last post by Lamaman
01 Mar 2017, 11:21
switch off escalation for ticket

Last post by reneeb « 01 Mar 2017, 07:54
Replies: 6
by mareks » 22 Feb 2017, 14:01

6 Replies

4313 Views

Last post by reneeb
01 Mar 2017, 07:54
customer not show

Last post by reneeb « 24 Feb 2017, 16:49
Replies: 1
by skonvols2k » 24 Feb 2017, 15:50

1 Replies

1325 Views

Last post by reneeb
24 Feb 2017, 16:49
RegExp in ACL 'Change settings'

Last post by jlima « 23 Feb 2017, 19:30

by jlima » 23 Feb 2017, 19:30

0 Replies

1517 Views

Last post by jlima
23 Feb 2017, 19:30
show link in zoom view containing dynamic field

Last post by MCCoolMoDAue « 22 Feb 2017, 16:32
Replies: 3
by MCCoolMoDAue » 22 Feb 2017, 15:41

3 Replies

1835 Views

Last post by MCCoolMoDAue
22 Feb 2017, 16:32
states pending auto close+ -

Last post by mareks « 22 Feb 2017, 15:28
Replies: 2
by mareks » 22 Feb 2017, 13:55

2 Replies

1438 Views

Last post by mareks
22 Feb 2017, 15:28
HTML content formatting destroyed in replies

Last post by MCCoolMoDAue « 22 Feb 2017, 15:12

by MCCoolMoDAue » 22 Feb 2017, 15:12

0 Replies

1020 Views

Last post by MCCoolMoDAue
22 Feb 2017, 15:12
OTRS Statistics

Last post by root « 22 Feb 2017, 12:04
Replies: 3
by joseph743 » 22 Feb 2017, 09:39

3 Replies

2128 Views

Last post by root
22 Feb 2017, 12:04
closed successful tickets still in "Open"

Last post by jojo « 21 Feb 2017, 16:25
Replies: 1
by chrislsv » 21 Feb 2017, 10:28

1 Replies

870 Views

Last post by jojo
21 Feb 2017, 16:25
OTRS Dynamic fields stats

Last post by joseph743 « 21 Feb 2017, 08:31
Replies: 1
by joseph743 » 17 Feb 2017, 11:09

1 Replies

1352 Views

Last post by joseph743
21 Feb 2017, 08:31
re open tickets that are pending by follow up mail

Last post by MCCoolMoDAue « 20 Feb 2017, 16:02
Replies: 2
by MCCoolMoDAue » 20 Feb 2017, 15:42

2 Replies

1414 Views

Last post by MCCoolMoDAue
20 Feb 2017, 16:02
HTML distorted in answers

Last post by MCCoolMoDAue « 20 Feb 2017, 15:38
Replies: 1
by MCCoolMoDAue » 17 Feb 2017, 12:55

1 Replies

1050 Views

Last post by MCCoolMoDAue
20 Feb 2017, 15:38
How to put a check on day and time of Dynamic Field by default

Last post by nouphet « 20 Feb 2017, 02:54
Replies: 4
by nouphet » 15 Feb 2017, 07:24

4 Replies

2253 Views

Last post by nouphet
20 Feb 2017, 02:54
Incorrect string value for column 'subject' row 1

Last post by vai0l0 « 17 Feb 2017, 19:17
Replies: 3
by bendegreat » 13 Oct 2016, 01:08

3 Replies

4493 Views

Last post by vai0l0
17 Feb 2017, 19:17
Set Pending without being ticket owner

Last post by root « 17 Feb 2017, 14:48
Replies: 1
by gapas » 17 Feb 2017, 12:51

1 Replies

949 Views

Last post by root
17 Feb 2017, 14:48
Using Generic Connector & Soap to find linked tickets

Last post by jojo « 17 Feb 2017, 07:29
Replies: 2
by kruegerM » 16 Feb 2017, 19:00

2 Replies

1884 Views

Last post by jojo
17 Feb 2017, 07:29
closed tickets with same external ticket number are not reopened

Last post by RStraub « 16 Feb 2017, 17:58
Replies: 6
by MCCoolMoDAue » 16 Feb 2017, 11:52

6 Replies

3008 Views

Last post by RStraub
16 Feb 2017, 17:58
set owner by postmaster filter

Last post by MCCoolMoDAue « 15 Feb 2017, 16:33
Replies: 3
by MCCoolMoDAue » 15 Feb 2017, 14:40

3 Replies

2520 Views

Last post by MCCoolMoDAue
15 Feb 2017, 16:33
set SenderType and ArticleType for external emails from agents

Last post by MCCoolMoDAue « 15 Feb 2017, 11:14
Replies: 7
by MCCoolMoDAue » 13 Feb 2017, 10:56

7 Replies

4013 Views

Last post by MCCoolMoDAue
15 Feb 2017, 11:14
Auto fetch mail failed

Last post by root « 14 Feb 2017, 12:16
Replies: 6
by alextem » 11 Nov 2016, 04:15

6 Replies

5964 Views

Last post by root
14 Feb 2017, 12:16

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