Général

New Topic

131 topics

Topics

Replies

Views

Last post

gestion des status des tickets

Last post by CharlesD « 03 Apr 2020, 09:59
Replies: 1
by nicolay » 02 Apr 2020, 15:31

1 Replies

2907 Views

Last post by CharlesD
03 Apr 2020, 09:59
OTRS, creer les tickets dans des groupes d'après le sujet/objet du mail

Last post by CharlesD « 03 Apr 2020, 09:37
Replies: 3
by nicolay » 20 Feb 2020, 17:21

3 Replies

1530 Views

Last post by CharlesD
03 Apr 2020, 09:37
RGPD - Effacement des logs inutilisés

Last post by jmjoussein « 13 Sep 2019, 11:22
Replies: 1
by jmjoussein » 10 Apr 2019, 16:12

1 Replies

3625 Views

Last post by jmjoussein
13 Sep 2019, 11:22
System Log error Need type!invalid config

Last post by christianclavet « 27 Aug 2018, 18:46
Replies: 1
by LauraineElodie » 20 Oct 2017, 15:50

1 Replies

59789 Views

Last post by christianclavet
27 Aug 2018, 18:46
envoi mail notification pour la creation d'un ticket

Last post by christianclavet « 27 Aug 2018, 18:29
Replies: 1
by christiane » 03 Jan 2018, 10:56

1 Replies

21785 Views

Last post by christianclavet
27 Aug 2018, 18:29
recherche version francaise de la doc otrs

Last post by christianclavet « 27 Aug 2018, 18:21
Replies: 3
by christiane » 03 Jan 2018, 11:06

3 Replies

32981 Views

Last post by christianclavet
27 Aug 2018, 18:21
Customer Portal déjà disponible

Last post by Kamila « 14 May 2018, 14:19

by Kamila » 14 May 2018, 14:19

0 Replies

31339 Views

Last post by Kamila
14 May 2018, 14:19
Tickets Liés

Last post by LauraineElodie « 15 Sep 2017, 15:48

by LauraineElodie » 15 Sep 2017, 15:48

0 Replies

22606 Views

Last post by LauraineElodie
15 Sep 2017, 15:48
Filtre Full text (Texte complet) pour les tickets archivés

Last post by LauraineElodie « 05 Jul 2017, 11:30

by LauraineElodie » 05 Jul 2017, 11:30

0 Replies

23012 Views

Last post by LauraineElodie
05 Jul 2017, 11:30
Migration 3.3.3 vers 5.0.19

Last post by elitt « 06 Jun 2017, 11:37
Replies: 1
by Athena » 30 May 2017, 10:10

1 Replies

23927 Views

Last post by elitt
06 Jun 2017, 11:37
Propriétaire par défaut d'un ticket créé

Last post by Rock73 « 03 Jun 2017, 09:10
Replies: 5
by totoJL » 10 Mar 2015, 15:35

5 Replies

33136 Views

Last post by Rock73
03 Jun 2017, 09:10
Liens menus inactifs suite mise à jour

Last post by elitt « 24 May 2017, 12:03

by elitt » 24 May 2017, 12:03

0 Replies

22980 Views

Last post by elitt
24 May 2017, 12:03
[SOLVED] Liaison modèle entête signature

Last post by ldelporte « 16 May 2017, 17:19
Replies: 1
by ldelporte » 16 May 2017, 16:39

1 Replies

23934 Views

Last post by ldelporte
16 May 2017, 17:19
TAG OTRS

Last post by wheelshot « 04 Apr 2017, 15:24
Replies: 1
by klausneil » 22 Mar 2017, 16:37

1 Replies

24552 Views

Last post by wheelshot
04 Apr 2017, 15:24
Visu client sur les tickets d'un service

Last post by Grombridal « 04 Apr 2017, 10:36

by Grombridal » 04 Apr 2017, 10:36

0 Replies

23276 Views

Last post by Grombridal
04 Apr 2017, 10:36
POP3TLS / Exchange 20123 CU15

Last post by SebastienM « 06 Mar 2017, 16:58
Replies: 2
by SebastienM » 02 Mar 2017, 17:21

2 Replies

23617 Views

Last post by SebastienM
06 Mar 2017, 16:58
Filtre Postmaster pour le champ OWNER

Last post by wheelshot « 21 Dec 2016, 22:51
Replies: 1
by LauraineElodie » 15 Dec 2016, 15:26

1 Replies

23487 Views

Last post by wheelshot
21 Dec 2016, 22:51
Sizelimit exceeded

Last post by LauraineElodie « 27 Oct 2016, 09:04
Replies: 2
by LauraineElodie » 27 Sep 2016, 17:25

2 Replies

24344 Views

Last post by LauraineElodie
27 Oct 2016, 09:04
Journaux Log

Last post by LauraineElodie « 27 Sep 2016, 16:16
Replies: 2
by LauraineElodie » 12 Sep 2016, 15:00

2 Replies

23908 Views

Last post by LauraineElodie
27 Sep 2016, 16:16
TICKET personnalisé pour chaque THEME

Last post by wheelshot « 05 Jul 2016, 15:59
Replies: 1
by antonovph » 23 Mar 2016, 15:27

1 Replies

23678 Views

Last post by wheelshot
05 Jul 2016, 15:59
OTRS Subqueue access to Different users

Last post by reneeb « 03 Jul 2016, 10:18
Replies: 1
by puneet » 29 Jun 2016, 13:06

1 Replies

23905 Views

Last post by reneeb
03 Jul 2016, 10:18
OTRS Appliance 4.0.8 - Pb MPM model

Last post by Eric26 « 09 Jun 2016, 10:47

by Eric26 » 09 Jun 2016, 10:47

0 Replies

22777 Views

Last post by Eric26
09 Jun 2016, 10:47
Scan mails OK en automatique / KO en manuel

Last post by elitt « 08 Jun 2016, 17:27

by elitt » 08 Jun 2016, 17:27

0 Replies

22181 Views

Last post by elitt
08 Jun 2016, 17:27
relay OTRS email by Amazon SES service

Last post by puneet « 01 Jun 2016, 11:18

by puneet » 01 Jun 2016, 11:18

0 Replies

23711 Views

Last post by puneet
01 Jun 2016, 11:18
Remplir champ "Copie" automatiquement lors d'une réponse.

Last post by Chochal « 23 May 2016, 15:31

by Chochal » 23 May 2016, 15:31

0 Replies

23420 Views

Last post by Chochal
23 May 2016, 15:31
POP3: Can't connect to pop.gmail.com

Last post by wheelshot « 04 May 2016, 20:44
Replies: 3
by SkiLLoF » 03 May 2016, 15:17

3 Replies

24556 Views

Last post by wheelshot
04 May 2016, 20:44
Ajouter signature - notes Internes

Last post by benjamin1234 « 19 Apr 2016, 10:51

by benjamin1234 » 19 Apr 2016, 10:51

0 Replies

23769 Views

Last post by benjamin1234
19 Apr 2016, 10:51
Transfert de mail

Last post by wheelshot « 22 Mar 2016, 17:02
Replies: 1
by thoqui » 18 Mar 2016, 12:38

1 Replies

23911 Views

Last post by wheelshot
22 Mar 2016, 17:02
Gérer les échanges entre deux OTRS

Last post by CharlesD « 09 Mar 2016, 10:17
Replies: 2
by Alexa » 04 Feb 2016, 18:49

2 Replies

24085 Views

Last post by CharlesD
09 Mar 2016, 10:17
Configuration du tableau de bord

Last post by wheelshot « 07 Mar 2016, 16:55
Replies: 3
by Minus » 01 Mar 2016, 11:13

3 Replies

24104 Views

Last post by wheelshot
07 Mar 2016, 16:55
Modification de l'URL

Last post by wheelshot « 07 Mar 2016, 16:50
Replies: 3
by Minus » 29 Feb 2016, 15:55

3 Replies

24127 Views

Last post by wheelshot
07 Mar 2016, 16:50
DynamicField et Dashboard

Last post by olive « 04 Jan 2016, 14:12
Replies: 1
by olive » 04 Jan 2016, 13:13

1 Replies

23492 Views

Last post by olive
04 Jan 2016, 14:12
configurer suivi de mail client

Last post by machadoa « 14 Dec 2015, 18:49
Replies: 2
by machadoa » 11 Dec 2015, 17:43

2 Replies

24329 Views

Last post by machadoa
14 Dec 2015, 18:49
INFORMATION DANS CERTAINS CHAMP

Last post by CharlesD « 08 Dec 2015, 12:32
Replies: 4
by LEGPhil » 19 Nov 2015, 18:29

4 Replies

24358 Views

Last post by CharlesD
08 Dec 2015, 12:32
Migration otrs 4 a 5

Last post by mathieu2 « 02 Dec 2015, 18:17

by mathieu2 » 02 Dec 2015, 18:17

0 Replies

22868 Views

Last post by mathieu2
02 Dec 2015, 18:17
Embarquement ou pas des historiques dans les reply

Last post by LEGPhil « 26 Nov 2015, 17:30
Replies: 7
by LEGPhil » 05 Nov 2015, 11:22

7 Replies

25916 Views

Last post by LEGPhil
26 Nov 2015, 17:30
Différence entre Client et Utilisateur Client

Last post by pensions2c « 25 Nov 2015, 16:59
Replies: 2
by pensions2c » 25 Nov 2015, 11:56

2 Replies

24053 Views

Last post by pensions2c
25 Nov 2015, 16:59
AFFECTATION D'UN OWNER A UNE FILE

Last post by wheelshot « 25 Nov 2015, 15:38
Replies: 3
by LEGPhil » 10 Nov 2015, 10:25

3 Replies

25025 Views

Last post by wheelshot
25 Nov 2015, 15:38
customer.pl

Last post by wheelshot « 25 Nov 2015, 15:35
Replies: 3
by jmjoussein » 22 Oct 2015, 11:56

3 Replies

24808 Views

Last post by wheelshot
25 Nov 2015, 15:35
Déplacement d'un nouveau ticket vers une autre file

Last post by wheelshot « 25 Nov 2015, 15:34
Replies: 1
by erik » 23 Nov 2015, 11:42

1 Replies

23633 Views

Last post by wheelshot
25 Nov 2015, 15:34
PERL OTRS API - Création de Ticket / Article - ajout de piece jointe

Last post by vincent13 « 20 Nov 2015, 16:24
Replies: 1
by benjamin1234 » 17 Nov 2015, 12:53

1 Replies

24408 Views

Last post by vincent13
20 Nov 2015, 16:24
Groupe de clients et groupe de tickets

Last post by CharlesD « 17 Nov 2015, 11:43
Replies: 3
by LEGPhil » 05 Nov 2015, 11:26

3 Replies

25122 Views

Last post by CharlesD
17 Nov 2015, 11:43
Lenteur apparition pop up lors de l'envoi d'un mail vers une adresse exterieure

Last post by CharlesD « 13 Nov 2015, 18:25
Replies: 1
by Chochal » 17 Aug 2015, 08:35

1 Replies

23994 Views

Last post by CharlesD
13 Nov 2015, 18:25
Transfert base de données PostgreSQL vers MySQL

Last post by elitt « 09 Nov 2015, 18:56

by elitt » 09 Nov 2015, 18:56

0 Replies

22875 Views

Last post by elitt
09 Nov 2015, 18:56
Problème de droit sur certaine action ticket

Last post by CharlesD « 16 Sep 2015, 17:17
Replies: 1
by arthurjobijoba » 20 Aug 2015, 17:26

1 Replies

24041 Views

Last post by CharlesD
16 Sep 2015, 17:17
Mises à jour OTRS Appliance post 4.0.8

Last post by ObiYoann « 04 Aug 2015, 15:32
Replies: 3
by ObiYoann » 15 Jul 2015, 11:08

3 Replies

25155 Views

Last post by ObiYoann
04 Aug 2015, 15:32
Numéro de ticket

Last post by elitt « 31 Jul 2015, 15:03
Replies: 1
by thoqui » 10 Jun 2015, 14:48

1 Replies

35231 Views

Last post by elitt
31 Jul 2015, 15:03
[SOLVED] Utiliser le calendrier

Last post by Rick « 02 Jun 2015, 16:48

by Rick » 02 Jun 2015, 16:48

0 Replies

29905 Views

Last post by Rick
02 Jun 2015, 16:48
Afficher l'adresse mail - champ from

Last post by benjamin1234 « 29 May 2015, 10:51

by benjamin1234 » 29 May 2015, 10:51

0 Replies

29247 Views

Last post by benjamin1234
29 May 2015, 10:51
Un mail de suivi client change la file d'affectation !

Last post by zeeshan002 « 12 May 2015, 13:02
Replies: 3
by smashingpumpkinsfan » 25 Mar 2014, 12:59

3 Replies

30798 Views

Last post by zeeshan002
12 May 2015, 13:02

New Topic

131 topics

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum