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Notificación Agentes[Resuelto]

Last post by jamartinezu « 06 Oct 2016, 17:44
Replies: 1
by jamartinezu » 05 Oct 2016, 21:40

1 Replies

3888 Views

Last post by jamartinezu
06 Oct 2016, 17:44
Categorizar tickets

Last post by jamartinezu « 05 Oct 2016, 21:53
Replies: 1
by Griselda76 » 23 Sep 2016, 19:34

1 Replies

3865 Views

Last post by jamartinezu
05 Oct 2016, 21:53
Multiples sesiones de Apache[SOLVE]

Last post by jamartinezu « 04 Oct 2016, 20:39
Replies: 3
by jamartinezu » 30 Sep 2016, 01:24

3 Replies

4886 Views

Last post by jamartinezu
04 Oct 2016, 20:39
Cúal Versión de Linux?

Last post by JazzMed13 « 30 Sep 2016, 18:14
Replies: 6
by jamartinezu » 22 Sep 2016, 22:12

6 Replies

7156 Views

Last post by JazzMed13
30 Sep 2016, 18:14
Contabilizar tiempo de respuesta

Last post by ftahoces « 27 Sep 2016, 09:39

by ftahoces » 27 Sep 2016, 09:39

0 Replies

3104 Views

Last post by ftahoces
27 Sep 2016, 09:39
Usuario entra al portal y sale en blanco

Last post by carlosmagno « 06 Sep 2016, 16:03

by carlosmagno » 06 Sep 2016, 16:03

0 Replies

3085 Views

Last post by carlosmagno
06 Sep 2016, 16:03
Otros campos en el reporte de estadísticas.

Last post by rodash « 25 Aug 2016, 10:05

by rodash » 25 Aug 2016, 10:05

0 Replies

3029 Views

Last post by rodash
25 Aug 2016, 10:05
Problemas con la CMDB

Last post by yagide « 17 Aug 2016, 16:42

by yagide » 17 Aug 2016, 16:42

0 Replies

2831 Views

Last post by yagide
17 Aug 2016, 16:42
[CERRADO] OTRS Cerrar caso

Last post by klausneil « 11 Aug 2016, 00:54

by klausneil » 11 Aug 2016, 00:54

0 Replies

2779 Views

Last post by klausneil
11 Aug 2016, 00:54
[CERRADO] OTRS MENSAJE DE ERROR

Last post by klausneil « 10 Aug 2016, 04:29

by klausneil » 10 Aug 2016, 04:29

0 Replies

2901 Views

Last post by klausneil
10 Aug 2016, 04:29
Modificar creatión de ticket

Last post by AlejaSb14 « 06 Aug 2016, 00:40

by AlejaSb14 » 06 Aug 2016, 00:40

0 Replies

2812 Views

Last post by AlejaSb14
06 Aug 2016, 00:40
Libreta de direcciones en OTRS

Last post by xoanet « 29 Jul 2016, 10:42
Replies: 1
by jcgar » 13 Jun 2016, 14:14

1 Replies

4241 Views

Last post by xoanet
29 Jul 2016, 10:42
Auto-asignación de Tickets

Last post by marcosaurelio « 12 Jul 2016, 16:09
Replies: 1
by jamartinezu » 29 Jun 2016, 17:52

1 Replies

4092 Views

Last post by marcosaurelio
12 Jul 2016, 16:09
Reportes en OTRS

Last post by amedina « 07 Jul 2016, 20:20

by amedina » 07 Jul 2016, 20:20

0 Replies

3134 Views

Last post by amedina
07 Jul 2016, 20:20
Error al añadir Articulo en Faq OTRS 5

Last post by mcortes « 06 Jul 2016, 19:28

by mcortes » 06 Jul 2016, 19:28

0 Replies

3135 Views

Last post by mcortes
06 Jul 2016, 19:28
Insertar el "Servicio" seleccionado como "Asunto" del Ticket

Last post by amedina « 04 Jul 2016, 16:27
Replies: 2
by amedina » 22 Jun 2016, 22:12

2 Replies

3690 Views

Last post by amedina
04 Jul 2016, 16:27
Survey

Last post by yagide « 29 Jun 2016, 16:52
Replies: 2
by olger1503 » 10 Jun 2014, 20:37

2 Replies

5662 Views

Last post by yagide
29 Jun 2016, 16:52
Cambiar tiempo de escalado, segun prioridad del ticket

Last post by amedina « 24 Jun 2016, 01:42
Replies: 1
by edbook » 23 Feb 2016, 18:23

1 Replies

3581 Views

Last post by amedina
24 Jun 2016, 01:42
Deshabilitar "Tickets disponibles" en las colas.

Last post by jcgar « 09 Jun 2016, 12:50
Replies: 3
by josegarcia » 19 May 2016, 13:16

3 Replies

4583 Views

Last post by jcgar
09 Jun 2016, 12:50
Borrar Cambios

Last post by hvillalobos « 08 Jun 2016, 13:58

by hvillalobos » 08 Jun 2016, 13:58

0 Replies

3221 Views

Last post by hvillalobos
08 Jun 2016, 13:58
where can I change Notification Master email address

Last post by puneet « 01 Jun 2016, 11:18
Replies: 3
by puneet » 01 Jun 2016, 07:34

3 Replies

5726 Views

Last post by puneet
01 Jun 2016, 11:18
Problema al seleccionar comentarios en tickets

Last post by isaaclg « 01 Jun 2016, 10:44

by isaaclg » 01 Jun 2016, 10:44

0 Replies

3210 Views

Last post by isaaclg
01 Jun 2016, 10:44
[SOLUCIONADO]Error gmail

Last post by klausneil « 31 May 2016, 19:43
Replies: 9
by andreadnd » 11 May 2016, 22:16

9 Replies

10417 Views

Last post by klausneil
31 May 2016, 19:43
configuración postmaster - encripcion

Last post by equijano « 25 May 2016, 19:47
Replies: 2
by equijano » 14 Apr 2016, 23:06

2 Replies

4710 Views

Last post by equijano
25 May 2016, 19:47
Problemas de envío entre colas

Last post by JoanMXPP « 19 May 2016, 12:29

by JoanMXPP » 19 May 2016, 12:29

0 Replies

3430 Views

Last post by JoanMXPP
19 May 2016, 12:29
Problemas con UTF-8 (Tíldes) SOLUCIONADO

Last post by pgmartinez1 « 18 May 2016, 13:16
Replies: 3
by jamartinezu » 17 May 2016, 17:06

3 Replies

5356 Views

Last post by pgmartinez1
18 May 2016, 13:16
[SOLUCIONADO]Notificacion creación/Cierre de ticket

Last post by klausneil « 09 May 2016, 03:38
Replies: 3
by andreadnd » 02 May 2016, 17:34

3 Replies

4786 Views

Last post by klausneil
09 May 2016, 03:38
OTRS MENSAJE DE ERROR

Last post by klausneil « 09 May 2016, 03:25

by klausneil » 09 May 2016, 03:25

0 Replies

3275 Views

Last post by klausneil
09 May 2016, 03:25
Contabilizar tiempos dentro y fuera del horario laboral.

Last post by jmichelino « 06 May 2016, 18:07

by jmichelino » 06 May 2016, 18:07

0 Replies

3199 Views

Last post by jmichelino
06 May 2016, 18:07
Añadir Campos dinámicos a las ventanas de crear, responder, tickets, dependiendo de la cola.

Last post by JazzMed13 « 25 Apr 2016, 18:26
Replies: 3
by cfreire » 24 Aug 2015, 16:46

3 Replies

4972 Views

Last post by JazzMed13
25 Apr 2016, 18:26
Problemas el cerrar o buscar un ticket.

Last post by cfreire « 22 Apr 2016, 21:35

by cfreire » 22 Apr 2016, 21:35

0 Replies

2974 Views

Last post by cfreire
22 Apr 2016, 21:35
Cierto o falto Master- Slave (Closed)

Last post by JazzMed13 « 20 Apr 2016, 18:45

by JazzMed13 » 20 Apr 2016, 18:45

0 Replies

3082 Views

Last post by JazzMed13
20 Apr 2016, 18:45
Exchange y OTRS

Last post by klausneil « 18 Apr 2016, 23:54
Replies: 4
by rhynosth » 10 Sep 2012, 19:15

4 Replies

5992 Views

Last post by klausneil
18 Apr 2016, 23:54
OTRS Notificaciones por correo Cron (RESUELTO)

Last post by Bofokun « 13 Apr 2016, 17:49

by Bofokun » 13 Apr 2016, 17:49

0 Replies

3589 Views

Last post by Bofokun
13 Apr 2016, 17:49
Nuevo Status_type

Last post by lorena1985 « 12 Apr 2016, 15:24
Replies: 2
by efacsyc » 17 Oct 2012, 12:21

2 Replies

4603 Views

Last post by lorena1985
12 Apr 2016, 15:24
Enviar Mail Creacion de;Nuevo Cliente y de Nuevo Ticket

Last post by lorena1985 « 06 Apr 2016, 15:59
Replies: 6
by jonatancocciolo » 22 Nov 2011, 16:49

6 Replies

7638 Views

Last post by lorena1985
06 Apr 2016, 15:59
Configurar correo entrante

Last post by klausneil « 02 Apr 2016, 20:30
Replies: 5
by German » 22 Jan 2016, 13:11

5 Replies

6097 Views

Last post by klausneil
02 Apr 2016, 20:30
Visualizar nombre de archivo adjunto en base de datos

Last post by JoseGonzalez « 03 Mar 2016, 17:05

by JoseGonzalez » 03 Mar 2016, 17:05

0 Replies

2805 Views

Last post by JoseGonzalez
03 Mar 2016, 17:05
Consulta sobre seguridad [SOLUCIONADO]

Last post by edbook « 26 Feb 2016, 11:18
Replies: 4
by edbook » 11 Feb 2016, 14:30

4 Replies

4790 Views

Last post by edbook
26 Feb 2016, 11:18
Emails sin tickets en cola.

Last post by klausneil « 25 Feb 2016, 04:40
Replies: 1
by macsover » 18 Feb 2016, 21:35

1 Replies

4491 Views

Last post by klausneil
25 Feb 2016, 04:40
Funcionamiento de Escalado de tickets.

Last post by edbook « 18 Feb 2016, 10:59
Replies: 6
by efacsyc » 04 Oct 2012, 12:29

6 Replies

7688 Views

Last post by edbook
18 Feb 2016, 10:59
Envio de notificaciones

Last post by petergrant « 02 Feb 2016, 20:03
Replies: 2
by petergrant » 22 Jan 2016, 13:56

2 Replies

5945 Views

Last post by petergrant
02 Feb 2016, 20:03
Crear un nuevo ticket fecha pasada

Last post by eandrex « 28 Jan 2016, 20:08
Replies: 2
by showman » 21 Dec 2015, 12:27

2 Replies

4567 Views

Last post by eandrex
28 Jan 2016, 20:08
Error during AJAX communication. Error: Internal Server Error

Last post by ritico « 05 Jan 2016, 21:04

by ritico » 05 Jan 2016, 21:04

0 Replies

3440 Views

Last post by ritico
05 Jan 2016, 21:04
[Solucionado] Restringir colas a Clientes

Last post by klausneil « 13 Dec 2015, 07:14
Replies: 10
by showman » 26 Nov 2015, 12:44

10 Replies

9241 Views

Last post by klausneil
13 Dec 2015, 07:14
[OTRS5] - Error AJAX communication

Last post by drey284 « 26 Nov 2015, 17:51

by drey284 » 26 Nov 2015, 17:51

0 Replies

3102 Views

Last post by drey284
26 Nov 2015, 17:51
Migrar Otrs en Centos 5 a Debian Jeesy

Last post by cfreire « 25 Nov 2015, 23:37
Replies: 7
by cfreire » 16 Nov 2015, 17:25

7 Replies

6053 Views

Last post by cfreire
25 Nov 2015, 23:37
Usar email como CustomerID

Last post by fsarria « 18 Nov 2015, 16:26
Replies: 2
by nuriapique » 29 Sep 2015, 15:37

2 Replies

4061 Views

Last post by fsarria
18 Nov 2015, 16:26
Problema tras actualizar a 5.0.2 desde v4

Last post by tbote « 16 Nov 2015, 10:27
Replies: 5
by tbote » 11 Nov 2015, 13:52

5 Replies

5852 Views

Last post by tbote
16 Nov 2015, 10:27
[SOLUCIONADO]Otrs 5 En Debien Jeesy Error

Last post by cfreire « 13 Nov 2015, 18:47
Replies: 4
by cfreire » 11 Nov 2015, 18:36

4 Replies

5214 Views

Last post by cfreire
13 Nov 2015, 18:47

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