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Send notification based on postmaster filter action

Last post by reneeb « 18 Apr 2018, 20:07
Replies: 1
by Snowmanko » 18 Apr 2018, 17:32

1 Replies

14349 Views

Last post by reneeb
18 Apr 2018, 20:07
Multiple selection fields in Config Items

Last post by root « 18 Apr 2018, 19:42
Replies: 1
by ITLogSupport » 18 Apr 2018, 13:27

1 Replies

13823 Views

Last post by root
18 Apr 2018, 19:42
Customer backend

Last post by root « 17 Apr 2018, 15:40
Replies: 1
by geri » 17 Apr 2018, 14:35

1 Replies

13933 Views

Last post by root
17 Apr 2018, 15:40
[SOLVED] System cannot sent pening mails since Upgrade

Last post by exness « 17 Apr 2018, 14:30
Replies: 2
by exness » 10 Apr 2018, 10:25

2 Replies

15727 Views

Last post by exness
17 Apr 2018, 14:30
Move Locked Tickets to New Queue Without Changing Owner (by modifying AgentTicketMove.pm)?

Last post by root « 17 Apr 2018, 06:52
Replies: 1
by nbollaert » 16 Apr 2018, 21:43

1 Replies

15091 Views

Last post by root
17 Apr 2018, 06:52
Customer NewTicket Dropdown number of signs

Last post by mrjb « 16 Apr 2018, 11:26
Replies: 3
by mrjb » 01 Mar 2018, 14:48

3 Replies

14009 Views

Last post by mrjb
16 Apr 2018, 11:26
Authentification Webservices CAS

Last post by EmileP « 12 Apr 2018, 15:14
Replies: 2
by EmileP » 06 Apr 2018, 08:28

2 Replies

11320 Views

Last post by EmileP
12 Apr 2018, 15:14
Error Setting Ticket::Type::Default Effective value is not correct

Last post by pvanos « 12 Apr 2018, 12:10
Replies: 2
by pvanos » 11 Apr 2018, 17:24

2 Replies

15467 Views

Last post by pvanos
12 Apr 2018, 12:10
bulk creation of queue, service, group etc

Last post by jojo « 12 Apr 2018, 11:34
Replies: 1
by geri » 12 Apr 2018, 11:31

1 Replies

11712 Views

Last post by jojo
12 Apr 2018, 11:34
Ticket notification on state change

Last post by geri « 12 Apr 2018, 09:34
Replies: 2
by geri » 12 Apr 2018, 08:20

2 Replies

12554 Views

Last post by geri
12 Apr 2018, 09:34
Help needed with ITSM Config Items

Last post by kool_kid « 11 Apr 2018, 17:37

by kool_kid » 11 Apr 2018, 17:37

0 Replies

42377 Views

Last post by kool_kid
11 Apr 2018, 17:37
OTRS 5.0.23 to OTRS 6.0.2 Upgrade issue with AgentTicket Zoom

Last post by MatthewRoche « 11 Apr 2018, 13:05
Replies: 12
by MatthewRoche » 14 Feb 2018, 16:40

12 Replies

16665 Views

Last post by MatthewRoche
11 Apr 2018, 13:05
Custom login screen for customers.

Last post by lido « 10 Apr 2018, 18:52
Replies: 1
by Tiemo » 10 Apr 2018, 10:37

1 Replies

9770 Views

Last post by lido
10 Apr 2018, 18:52
Ticket Create notification is not work.

Last post by shariful1 « 10 Apr 2018, 07:15
Replies: 2
by shariful1 » 08 Apr 2018, 08:24

2 Replies

8927 Views

Last post by shariful1
10 Apr 2018, 07:15
Need help with postmaster filter OTRS 5.0.x

Last post by alessandrom « 09 Apr 2018, 19:27
Replies: 2
by alessandrom » 08 Apr 2018, 12:28

2 Replies

8621 Views

Last post by alessandrom
09 Apr 2018, 19:27
event notification halp!

Last post by otrsZeroCool « 09 Apr 2018, 17:04
Replies: 5
by otrsZeroCool » 06 Apr 2018, 21:55

5 Replies

11180 Views

Last post by otrsZeroCool
09 Apr 2018, 17:04
Customize Header - add worldclocks

Last post by zzz « 09 Apr 2018, 09:39
Replies: 3
by PhyrePhoX » 05 Apr 2018, 13:41

3 Replies

9506 Views

Last post by zzz
09 Apr 2018, 09:39
Weird behavior in OTRS 5.0.6

Last post by flipflop « 06 Apr 2018, 12:05
Replies: 7
by flipflop » 28 Mar 2018, 16:36

7 Replies

10662 Views

Last post by flipflop
06 Apr 2018, 12:05
OTRS Sendmail Config (SMTP) - not sending auto-reply

Last post by tupson « 05 Apr 2018, 20:47
Replies: 7
by tupson » 04 Apr 2018, 20:50

7 Replies

15861 Views

Last post by tupson
05 Apr 2018, 20:47
Systemlog filled with "Need Querystring!"

Last post by PhyrePhoX « 05 Apr 2018, 13:38
Replies: 7
by PhyrePhoX » 18 Jan 2018, 11:33

7 Replies

11078 Views

Last post by PhyrePhoX
05 Apr 2018, 13:38
[SOLVED] Trying to make a rest call fails. Log found: "Could not load web service configuration for web service"

Last post by lpinho « 03 Apr 2018, 16:45
Replies: 6
by lpinho » 03 Apr 2018, 11:25

6 Replies

11399 Views

Last post by lpinho
03 Apr 2018, 16:45
[SOLVED] OTRS 5, Disable "Settings" on dashboard, full screen width

Last post by gawkla « 03 Apr 2018, 13:42
Replies: 7
by gawkla » 04 Jan 2016, 16:12

7 Replies

10767 Views

Last post by gawkla
03 Apr 2018, 13:42
RESOLVED: Dynamic field text value instead of ID

Last post by wheelshot « 01 Apr 2018, 12:51
Replies: 2
by wheelshot » 20 Mar 2018, 21:04

2 Replies

9524 Views

Last post by wheelshot
01 Apr 2018, 12:51
otrs 6 ha active-passive disk sync from passive to active needed ?

Last post by adabud2013 « 30 Mar 2018, 19:45

by adabud2013 » 30 Mar 2018, 19:45

0 Replies

37076 Views

Last post by adabud2013
30 Mar 2018, 19:45
Upgrade from 5.0.23/5.0.27 to 6: migration script fails

Last post by pccleaningwipes « 29 Mar 2018, 17:44
Replies: 5
by pccleaningwipes » 21 Mar 2018, 19:22

5 Replies

11450 Views

Last post by pccleaningwipes
29 Mar 2018, 17:44
Assign customer to agent

Last post by Yashire « 29 Mar 2018, 15:00
Replies: 2
by Yashire » 29 Mar 2018, 10:41

2 Replies

6790 Views

Last post by Yashire
29 Mar 2018, 15:00
Configure OTRS for Oracle12

Last post by wurzel « 29 Mar 2018, 13:42
Replies: 11
by claud10r » 15 Mar 2018, 16:21

11 Replies

11213 Views

Last post by wurzel
29 Mar 2018, 13:42
Cascading filters do not have dynamic field history (bug?)

Last post by PhyrePhoX « 29 Mar 2018, 13:26
Replies: 2
by PhyrePhoX » 23 Mar 2018, 13:01

2 Replies

6935 Views

Last post by PhyrePhoX
29 Mar 2018, 13:26
Import Past tickets from Spiceworks

Last post by root « 29 Mar 2018, 11:06
Replies: 6
by jbergoon » 07 Dec 2010, 20:36

6 Replies

9251 Views

Last post by root
29 Mar 2018, 11:06
OTRS Tag customer company

Last post by JHS « 29 Mar 2018, 10:20
Replies: 2
by JHS » 27 Mar 2018, 17:20

2 Replies

7031 Views

Last post by JHS
29 Mar 2018, 10:20
Need help for process transition

Last post by bmichelot « 29 Mar 2018, 09:04
Replies: 6
by bmichelot » 28 Mar 2018, 17:11

6 Replies

8415 Views

Last post by bmichelot
29 Mar 2018, 09:04
Creating New Process with Design

Last post by tvsuhail « 28 Mar 2018, 23:39
Replies: 2
by tvsuhail » 28 Mar 2018, 15:58

2 Replies

6006 Views

Last post by tvsuhail
28 Mar 2018, 23:39
[solved] Migration OTRS 5 to 6 - Receiving Error

Last post by kaiserchrss « 28 Mar 2018, 16:25
Replies: 2
by kaiserchrss » 23 Mar 2018, 11:33

2 Replies

5351 Views

Last post by kaiserchrss
28 Mar 2018, 16:25
New Field in Add Agent from LDAP

Last post by tvsuhail « 27 Mar 2018, 22:58

by tvsuhail » 27 Mar 2018, 22:58

0 Replies

33176 Views

Last post by tvsuhail
27 Mar 2018, 22:58
Process Management Errors

Last post by Sabyr « 27 Mar 2018, 13:10
Replies: 9
by Eggllo » 05 Aug 2016, 20:42

9 Replies

7869 Views

Last post by Sabyr
27 Mar 2018, 13:10
Issue in appointment calendar installation

Last post by bmichelot « 27 Mar 2018, 11:44
Replies: 2
by bmichelot » 27 Mar 2018, 10:12

2 Replies

3338 Views

Last post by bmichelot
27 Mar 2018, 11:44
delete xml config file

Last post by draugael « 26 Mar 2018, 16:20

by draugael » 26 Mar 2018, 16:20

0 Replies

29307 Views

Last post by draugael
26 Mar 2018, 16:20
Stop/remove process

Last post by bmichelot « 26 Mar 2018, 15:33
Replies: 5
by bmichelot » 26 Mar 2018, 13:27

5 Replies

5107 Views

Last post by bmichelot
26 Mar 2018, 15:33
how to create a bouton link to a perl method in template

Last post by reneeb « 26 Mar 2018, 13:41
Replies: 3
by draugael » 22 Mar 2018, 12:05

3 Replies

3214 Views

Last post by reneeb
26 Mar 2018, 13:41
CC to create ticket

Last post by lido « 26 Mar 2018, 11:27
Replies: 2
by molard » 23 Mar 2018, 21:59

2 Replies

3361 Views

Last post by lido
26 Mar 2018, 11:27
Saving disk space

Last post by lido « 26 Mar 2018, 11:14
Replies: 1
by ThomasPL10 » 26 Mar 2018, 07:44

1 Replies

2529 Views

Last post by lido
26 Mar 2018, 11:14
Using ACL to only show a dynamic field on a certain selected ticket state

Last post by zzz « 26 Mar 2018, 10:25
Replies: 2
by JHS » 26 Mar 2018, 10:15

2 Replies

2922 Views

Last post by zzz
26 Mar 2018, 10:25
Upgrade 5.0.27 to 6.0.6 fails on DB structure upgrade :(

Last post by soulbuster « 23 Mar 2018, 13:11

by soulbuster » 23 Mar 2018, 13:11

0 Replies

24990 Views

Last post by soulbuster
23 Mar 2018, 13:11
Master Slave extension for OTRS 6.x

Last post by Snowmanko « 22 Mar 2018, 21:39
Replies: 5
by Snowmanko » 19 Mar 2018, 12:02

5 Replies

4414 Views

Last post by Snowmanko
22 Mar 2018, 21:39
Changing the customers that an agent sees

Last post by ratacheski « 22 Mar 2018, 20:10
Replies: 2
by ratacheski » 22 Mar 2018, 14:37

2 Replies

2039 Views

Last post by ratacheski
22 Mar 2018, 20:10
Generic Agent based on attachments?

Last post by hkais « 22 Mar 2018, 09:44
Replies: 2
by hkais » 19 Mar 2018, 10:02

2 Replies

1744 Views

Last post by hkais
22 Mar 2018, 09:44
YAML Error Importing ACL

Last post by samk137 « 21 Mar 2018, 22:39
Replies: 1
by samk137 » 21 Mar 2018, 19:28

1 Replies

1667 Views

Last post by samk137
21 Mar 2018, 22:39
[SOLVED] Dynamic field text array with web services

Last post by nedmaj « 21 Mar 2018, 16:34
Replies: 1
by nedmaj » 20 Mar 2018, 15:27

1 Replies

3304 Views

Last post by nedmaj
21 Mar 2018, 16:34
OTRS 6.0.6 FAQ uninstall leaves error reported every hour

Last post by zbigniew « 21 Mar 2018, 10:50
Replies: 2
by zbigniew » 20 Mar 2018, 12:51

2 Replies

2442 Views

Last post by zbigniew
21 Mar 2018, 10:50
[SOLVED]how to debug generic agent custom module

Last post by draugael « 21 Mar 2018, 10:34
Replies: 1
by draugael » 20 Mar 2018, 15:39

1 Replies

1775 Views

Last post by draugael
21 Mar 2018, 10:34

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