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bulk creation of queue, service, group etc

Last post by jojo « 12 Apr 2018, 11:34
Replies: 1
by geri » 12 Apr 2018, 11:31

1 Replies

11686 Views

Last post by jojo
12 Apr 2018, 11:34
Ticket notification on state change

Last post by geri « 12 Apr 2018, 09:34
Replies: 2
by geri » 12 Apr 2018, 08:20

2 Replies

12510 Views

Last post by geri
12 Apr 2018, 09:34
Help needed with ITSM Config Items

Last post by kool_kid « 11 Apr 2018, 17:37

by kool_kid » 11 Apr 2018, 17:37

0 Replies

42327 Views

Last post by kool_kid
11 Apr 2018, 17:37
OTRS 5.0.23 to OTRS 6.0.2 Upgrade issue with AgentTicket Zoom

Last post by MatthewRoche « 11 Apr 2018, 13:05
Replies: 12
by MatthewRoche » 14 Feb 2018, 16:40

12 Replies

16298 Views

Last post by MatthewRoche
11 Apr 2018, 13:05
Custom login screen for customers.

Last post by lido « 10 Apr 2018, 18:52
Replies: 1
by Tiemo » 10 Apr 2018, 10:37

1 Replies

9717 Views

Last post by lido
10 Apr 2018, 18:52
Ticket Create notification is not work.

Last post by shariful1 « 10 Apr 2018, 07:15
Replies: 2
by shariful1 » 08 Apr 2018, 08:24

2 Replies

8891 Views

Last post by shariful1
10 Apr 2018, 07:15
Need help with postmaster filter OTRS 5.0.x

Last post by alessandrom « 09 Apr 2018, 19:27
Replies: 2
by alessandrom » 08 Apr 2018, 12:28

2 Replies

8581 Views

Last post by alessandrom
09 Apr 2018, 19:27
event notification halp!

Last post by otrsZeroCool « 09 Apr 2018, 17:04
Replies: 5
by otrsZeroCool » 06 Apr 2018, 21:55

5 Replies

11114 Views

Last post by otrsZeroCool
09 Apr 2018, 17:04
Customize Header - add worldclocks

Last post by zzz « 09 Apr 2018, 09:39
Replies: 3
by PhyrePhoX » 05 Apr 2018, 13:41

3 Replies

9454 Views

Last post by zzz
09 Apr 2018, 09:39
Weird behavior in OTRS 5.0.6

Last post by flipflop « 06 Apr 2018, 12:05
Replies: 7
by flipflop » 28 Mar 2018, 16:36

7 Replies

10608 Views

Last post by flipflop
06 Apr 2018, 12:05
OTRS Sendmail Config (SMTP) - not sending auto-reply

Last post by tupson « 05 Apr 2018, 20:47
Replies: 7
by tupson » 04 Apr 2018, 20:50

7 Replies

15769 Views

Last post by tupson
05 Apr 2018, 20:47
Systemlog filled with "Need Querystring!"

Last post by PhyrePhoX « 05 Apr 2018, 13:38
Replies: 7
by PhyrePhoX » 18 Jan 2018, 11:33

7 Replies

10991 Views

Last post by PhyrePhoX
05 Apr 2018, 13:38
[SOLVED] Trying to make a rest call fails. Log found: "Could not load web service configuration for web service"

Last post by lpinho « 03 Apr 2018, 16:45
Replies: 6
by lpinho » 03 Apr 2018, 11:25

6 Replies

11323 Views

Last post by lpinho
03 Apr 2018, 16:45
[SOLVED] OTRS 5, Disable "Settings" on dashboard, full screen width

Last post by gawkla « 03 Apr 2018, 13:42
Replies: 7
by gawkla » 04 Jan 2016, 16:12

7 Replies

10619 Views

Last post by gawkla
03 Apr 2018, 13:42
RESOLVED: Dynamic field text value instead of ID

Last post by wheelshot « 01 Apr 2018, 12:51
Replies: 2
by wheelshot » 20 Mar 2018, 21:04

2 Replies

9418 Views

Last post by wheelshot
01 Apr 2018, 12:51
otrs 6 ha active-passive disk sync from passive to active needed ?

Last post by adabud2013 « 30 Mar 2018, 19:45

by adabud2013 » 30 Mar 2018, 19:45

0 Replies

37027 Views

Last post by adabud2013
30 Mar 2018, 19:45
Upgrade from 5.0.23/5.0.27 to 6: migration script fails

Last post by pccleaningwipes « 29 Mar 2018, 17:44
Replies: 5
by pccleaningwipes » 21 Mar 2018, 19:22

5 Replies

11214 Views

Last post by pccleaningwipes
29 Mar 2018, 17:44
Assign customer to agent

Last post by Yashire « 29 Mar 2018, 15:00
Replies: 2
by Yashire » 29 Mar 2018, 10:41

2 Replies

6745 Views

Last post by Yashire
29 Mar 2018, 15:00
Configure OTRS for Oracle12

Last post by wurzel « 29 Mar 2018, 13:42
Replies: 11
by claud10r » 15 Mar 2018, 16:21

11 Replies

11076 Views

Last post by wurzel
29 Mar 2018, 13:42
Cascading filters do not have dynamic field history (bug?)

Last post by PhyrePhoX « 29 Mar 2018, 13:26
Replies: 2
by PhyrePhoX » 23 Mar 2018, 13:01

2 Replies

6900 Views

Last post by PhyrePhoX
29 Mar 2018, 13:26
Import Past tickets from Spiceworks

Last post by root « 29 Mar 2018, 11:06
Replies: 6
by jbergoon » 07 Dec 2010, 20:36

6 Replies

9175 Views

Last post by root
29 Mar 2018, 11:06
OTRS Tag customer company

Last post by JHS « 29 Mar 2018, 10:20
Replies: 2
by JHS » 27 Mar 2018, 17:20

2 Replies

6955 Views

Last post by JHS
29 Mar 2018, 10:20
Need help for process transition

Last post by bmichelot « 29 Mar 2018, 09:04
Replies: 6
by bmichelot » 28 Mar 2018, 17:11

6 Replies

8358 Views

Last post by bmichelot
29 Mar 2018, 09:04
Creating New Process with Design

Last post by tvsuhail « 28 Mar 2018, 23:39
Replies: 2
by tvsuhail » 28 Mar 2018, 15:58

2 Replies

5973 Views

Last post by tvsuhail
28 Mar 2018, 23:39
[solved] Migration OTRS 5 to 6 - Receiving Error

Last post by kaiserchrss « 28 Mar 2018, 16:25
Replies: 2
by kaiserchrss » 23 Mar 2018, 11:33

2 Replies

5313 Views

Last post by kaiserchrss
28 Mar 2018, 16:25
New Field in Add Agent from LDAP

Last post by tvsuhail « 27 Mar 2018, 22:58

by tvsuhail » 27 Mar 2018, 22:58

0 Replies

33131 Views

Last post by tvsuhail
27 Mar 2018, 22:58
Process Management Errors

Last post by Sabyr « 27 Mar 2018, 13:10
Replies: 9
by Eggllo » 05 Aug 2016, 20:42

9 Replies

7743 Views

Last post by Sabyr
27 Mar 2018, 13:10
Issue in appointment calendar installation

Last post by bmichelot « 27 Mar 2018, 11:44
Replies: 2
by bmichelot » 27 Mar 2018, 10:12

2 Replies

3298 Views

Last post by bmichelot
27 Mar 2018, 11:44
delete xml config file

Last post by draugael « 26 Mar 2018, 16:20

by draugael » 26 Mar 2018, 16:20

0 Replies

29265 Views

Last post by draugael
26 Mar 2018, 16:20
Stop/remove process

Last post by bmichelot « 26 Mar 2018, 15:33
Replies: 5
by bmichelot » 26 Mar 2018, 13:27

5 Replies

5040 Views

Last post by bmichelot
26 Mar 2018, 15:33
how to create a bouton link to a perl method in template

Last post by reneeb « 26 Mar 2018, 13:41
Replies: 3
by draugael » 22 Mar 2018, 12:05

3 Replies

3174 Views

Last post by reneeb
26 Mar 2018, 13:41
CC to create ticket

Last post by lido « 26 Mar 2018, 11:27
Replies: 2
by molard » 23 Mar 2018, 21:59

2 Replies

3319 Views

Last post by lido
26 Mar 2018, 11:27
Saving disk space

Last post by lido « 26 Mar 2018, 11:14
Replies: 1
by ThomasPL10 » 26 Mar 2018, 07:44

1 Replies

2496 Views

Last post by lido
26 Mar 2018, 11:14
Using ACL to only show a dynamic field on a certain selected ticket state

Last post by zzz « 26 Mar 2018, 10:25
Replies: 2
by JHS » 26 Mar 2018, 10:15

2 Replies

2838 Views

Last post by zzz
26 Mar 2018, 10:25
Upgrade 5.0.27 to 6.0.6 fails on DB structure upgrade :(

Last post by soulbuster « 23 Mar 2018, 13:11

by soulbuster » 23 Mar 2018, 13:11

0 Replies

24946 Views

Last post by soulbuster
23 Mar 2018, 13:11
Master Slave extension for OTRS 6.x

Last post by Snowmanko « 22 Mar 2018, 21:39
Replies: 5
by Snowmanko » 19 Mar 2018, 12:02

5 Replies

4126 Views

Last post by Snowmanko
22 Mar 2018, 21:39
Changing the customers that an agent sees

Last post by ratacheski « 22 Mar 2018, 20:10
Replies: 2
by ratacheski » 22 Mar 2018, 14:37

2 Replies

2006 Views

Last post by ratacheski
22 Mar 2018, 20:10
Generic Agent based on attachments?

Last post by hkais « 22 Mar 2018, 09:44
Replies: 2
by hkais » 19 Mar 2018, 10:02

2 Replies

1718 Views

Last post by hkais
22 Mar 2018, 09:44
YAML Error Importing ACL

Last post by samk137 « 21 Mar 2018, 22:39
Replies: 1
by samk137 » 21 Mar 2018, 19:28

1 Replies

1628 Views

Last post by samk137
21 Mar 2018, 22:39
[SOLVED] Dynamic field text array with web services

Last post by nedmaj « 21 Mar 2018, 16:34
Replies: 1
by nedmaj » 20 Mar 2018, 15:27

1 Replies

3195 Views

Last post by nedmaj
21 Mar 2018, 16:34
OTRS 6.0.6 FAQ uninstall leaves error reported every hour

Last post by zbigniew « 21 Mar 2018, 10:50
Replies: 2
by zbigniew » 20 Mar 2018, 12:51

2 Replies

2358 Views

Last post by zbigniew
21 Mar 2018, 10:50
[SOLVED]how to debug generic agent custom module

Last post by draugael « 21 Mar 2018, 10:34
Replies: 1
by draugael » 20 Mar 2018, 15:39

1 Replies

1740 Views

Last post by draugael
21 Mar 2018, 10:34
Old admin layout

Last post by jojo « 20 Mar 2018, 15:38
Replies: 1
by Ralph » 20 Mar 2018, 14:57

1 Replies

1986 Views

Last post by jojo
20 Mar 2018, 15:38
How to define one specific mail/ticket to be the displayed subject/title in search overview?

Last post by hkais « 20 Mar 2018, 12:00

by hkais » 20 Mar 2018, 12:00

0 Replies

18986 Views

Last post by hkais
20 Mar 2018, 12:00
How to run a existing Postmaster-Filter Against a Queue (e.g. for testing it)

Last post by lido « 19 Mar 2018, 16:36
Replies: 10
by hkais » 11 Mar 2018, 11:33

10 Replies

5481 Views

Last post by lido
19 Mar 2018, 16:36
Generic Agent Regex

Last post by hkais « 16 Mar 2018, 21:10
Replies: 2
by ruzzetto » 12 Jan 2018, 16:33

2 Replies

2596 Views

Last post by hkais
16 Mar 2018, 21:10
error message: new setting module

Last post by draugael « 16 Mar 2018, 18:23

by draugael » 16 Mar 2018, 18:23

0 Replies

17647 Views

Last post by draugael
16 Mar 2018, 18:23
Tasks with reminder status

Last post by zionlook « 15 Mar 2018, 17:44

by zionlook » 15 Mar 2018, 17:44

0 Replies

17041 Views

Last post by zionlook
15 Mar 2018, 17:44
Tickets assigned to invalid queue

Last post by DavidB « 14 Mar 2018, 19:29

by DavidB » 14 Mar 2018, 19:29

0 Replies

10315 Views

Last post by DavidB
14 Mar 2018, 19:29
OTRS6 - Cannot login or change password

Last post by uweboehm « 14 Mar 2018, 11:06
Replies: 1
by fullje » 07 Mar 2018, 02:37

1 Replies

26899 Views

Last post by uweboehm
14 Mar 2018, 11:06

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