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How to recover the emails with this issue: IMAPS:Can't process mail, see log sub system (/opt/otrs/var/spool/problem-em

Last post by cris12345 « 22 Aug 2017, 00:09

by cris12345 » 22 Aug 2017, 00:09

0 Replies

2241 Views

Last post by cris12345
22 Aug 2017, 00:09
Query to filter tickets between dates

Last post by wheelshot « 21 Aug 2017, 20:51
Replies: 1
by wheelshot » 21 Jul 2017, 15:24

1 Replies

3192 Views

Last post by wheelshot
21 Aug 2017, 20:51
otrs.Daemon.pl: DBD::mysql::db do failed: Deadlock found when trying to get lock

Last post by cris12345 « 21 Aug 2017, 17:44

by cris12345 » 21 Aug 2017, 17:44

0 Replies

2378 Views

Last post by cris12345
21 Aug 2017, 17:44
Deadlock found when trying to get lock; try restarting transaction, SQL

Last post by cris12345 « 21 Aug 2017, 16:38

by cris12345 » 21 Aug 2017, 16:38

0 Replies

2182 Views

Last post by cris12345
21 Aug 2017, 16:38
Default ticket type for new tickets

Last post by jeffg « 21 Aug 2017, 12:50
Replies: 12
by jeffg » 08 Aug 2017, 14:10

12 Replies

8854 Views

Last post by jeffg
21 Aug 2017, 12:50
footer in FAQ module

Last post by steeman « 21 Aug 2017, 12:20

by steeman » 21 Aug 2017, 12:20

0 Replies

2076 Views

Last post by steeman
21 Aug 2017, 12:20
Deadlock found when trying to get lock; try restarting transaction...

Last post by jojo « 21 Aug 2017, 10:38
Replies: 4
by ndhvu275 » 18 Aug 2017, 05:59

4 Replies

31186 Views

Last post by jojo
21 Aug 2017, 10:38
Custom skin

Last post by root « 20 Aug 2017, 14:13
Replies: 3
by ubje » 19 Aug 2017, 15:16

3 Replies

4206 Views

Last post by root
20 Aug 2017, 14:13
RegExp for Generic Agent

Last post by ThomasPL10 « 20 Aug 2017, 12:23

by ThomasPL10 » 20 Aug 2017, 12:23

0 Replies

2270 Views

Last post by ThomasPL10
20 Aug 2017, 12:23
Quick questions about using Config Items in OTRS

Last post by reneeb « 20 Aug 2017, 09:48
Replies: 3
by kool_kid » 19 Aug 2017, 10:24

3 Replies

2702 Views

Last post by reneeb
20 Aug 2017, 09:48
Import of CI into CMDB results in Server Error

Last post by bevan « 18 Aug 2017, 16:43
Replies: 2
by bevan » 17 Aug 2017, 21:34

2 Replies

1686 Views

Last post by bevan
18 Aug 2017, 16:43
Close Tickets Automatically

Last post by reneeb « 17 Aug 2017, 13:59
Replies: 1
by kwolf » 17 Aug 2017, 13:48

1 Replies

1388 Views

Last post by reneeb
17 Aug 2017, 13:59
Read-Only access to Admin areas or Agent details

Last post by JeremyB3ntham « 16 Aug 2017, 18:03

by JeremyB3ntham » 16 Aug 2017, 18:03

0 Replies

2664 Views

Last post by JeremyB3ntham
16 Aug 2017, 18:03
System Log Errors

Last post by djcaetano « 15 Aug 2017, 21:17
Replies: 7
by djcaetano » 01 Jun 2017, 14:21

7 Replies

4923 Views

Last post by djcaetano
15 Aug 2017, 21:17
Bogus MySQL connection error at event log

Last post by djcaetano « 15 Aug 2017, 15:57
Replies: 3
by djcaetano » 14 Aug 2017, 16:53

3 Replies

2357 Views

Last post by djcaetano
15 Aug 2017, 15:57
Move otrs to other server

Last post by wurzel « 15 Aug 2017, 10:08
Replies: 1
by cris12345 » 14 Aug 2017, 21:14

1 Replies

1682 Views

Last post by wurzel
15 Aug 2017, 10:08
i want to call "vender resolution time" in sql. should i call it?

Last post by reneeb « 14 Aug 2017, 12:13
Replies: 2
by gecelann » 22 Jul 2017, 10:51

2 Replies

2390 Views

Last post by reneeb
14 Aug 2017, 12:13
Article not loading / Ticket Zoom unresponsive

Last post by reneeb « 14 Aug 2017, 11:38
Replies: 1
by Julian0o » 25 Jul 2017, 07:38

1 Replies

2734 Views

Last post by reneeb
14 Aug 2017, 11:38
Email Fetch Troubles

Last post by reneeb « 14 Aug 2017, 11:34
Replies: 1
by aaronmarsden » 28 Jul 2017, 22:23

1 Replies

1780 Views

Last post by reneeb
14 Aug 2017, 11:34
Error install OTRSCodePolicy

Last post by reneeb « 14 Aug 2017, 11:23
Replies: 1
by jcartesv » 30 Jul 2017, 09:22

1 Replies

3105 Views

Last post by reneeb
14 Aug 2017, 11:23
Can Agent create a ticket ??

Last post by reneeb « 14 Aug 2017, 11:17
Replies: 3
by krzeminski » 13 Jan 2011, 01:05

3 Replies

4379 Views

Last post by reneeb
14 Aug 2017, 11:17
Trouble with OTRS & i-doit integration

Last post by reneeb « 14 Aug 2017, 10:55
Replies: 4
by cdelgado » 31 Jul 2017, 23:01

4 Replies

2962 Views

Last post by reneeb
14 Aug 2017, 10:55
Notifications not sent out intermittently

Last post by reneeb « 14 Aug 2017, 10:52
Replies: 1
by sseidel » 03 Aug 2017, 08:26

1 Replies

1884 Views

Last post by reneeb
14 Aug 2017, 10:52
No bulk action possible on locked tickets: No selectable TicketID is given!

Last post by reneeb « 14 Aug 2017, 10:38
Replies: 1
by oSIRus » 25 Jul 2017, 15:48

1 Replies

2960 Views

Last post by reneeb
14 Aug 2017, 10:38
Internet Explorer 11 not Showing logo on Customer Page

Last post by reneeb « 14 Aug 2017, 10:37
Replies: 1
by iclaude » 25 Jul 2017, 15:36

1 Replies

2847 Views

Last post by reneeb
14 Aug 2017, 10:37
Autmatic create users with LDAP

Last post by reneeb « 14 Aug 2017, 09:31
Replies: 3
by christianS » 12 Jul 2017, 16:16

3 Replies

3179 Views

Last post by reneeb
14 Aug 2017, 09:31
5.0.22 how to disable field

Last post by reneeb « 14 Aug 2017, 09:29
Replies: 2
by MPeres » 26 Jul 2017, 17:09

2 Replies

2202 Views

Last post by reneeb
14 Aug 2017, 09:29
Predefined ticket number from mail

Last post by frest « 13 Aug 2017, 13:56

by frest » 13 Aug 2017, 13:56

0 Replies

2326 Views

Last post by frest
13 Aug 2017, 13:56
[SOLVED] How to define a ticket notification filter using a DynamicField-ITSMConfigItem field value?

Last post by nedmaj « 11 Aug 2017, 16:02
Replies: 3
by nedmaj » 07 Aug 2017, 21:02

3 Replies

4638 Views

Last post by nedmaj
11 Aug 2017, 16:02
Showing the Customer Email in the Field "From / Title"

Last post by Gregor « 11 Aug 2017, 10:41

by Gregor » 11 Aug 2017, 10:41

0 Replies

2817 Views

Last post by Gregor
11 Aug 2017, 10:41
Agents do not receive email notifications

Last post by jojo « 10 Aug 2017, 22:35
Replies: 9
by chisco2708 » 09 Aug 2017, 20:01

9 Replies

5025 Views

Last post by jojo
10 Aug 2017, 22:35
Adding New State Types

Last post by CesarRomario « 10 Aug 2017, 19:27
Replies: 14
by sivak » 10 Nov 2010, 16:13

14 Replies

15068 Views

Last post by CesarRomario
10 Aug 2017, 19:27
Note for OTRS emails fetched from third Party software

Last post by jojo « 09 Aug 2017, 15:06
Replies: 3
by sunny » 03 Aug 2017, 07:39

3 Replies

3310 Views

Last post by jojo
09 Aug 2017, 15:06
Always in subject of the ticket title

Last post by karelion « 09 Aug 2017, 12:19

by karelion » 09 Aug 2017, 12:19

0 Replies

2224 Views

Last post by karelion
09 Aug 2017, 12:19
Company Logo/picture in signature

Last post by kloos « 09 Aug 2017, 11:08

by kloos » 09 Aug 2017, 11:08

0 Replies

2369 Views

Last post by kloos
09 Aug 2017, 11:08
Can still search for deleted Dynamic Field options

Last post by jeffg « 09 Aug 2017, 08:31
Replies: 4
by jeffg » 08 Aug 2017, 14:37

4 Replies

2404 Views

Last post by jeffg
09 Aug 2017, 08:31
How to add dynamic fields to the search-result page?

Last post by jeffg « 08 Aug 2017, 15:09
Replies: 7
by RStraub » 04 Jun 2014, 10:37

7 Replies

14272 Views

Last post by jeffg
08 Aug 2017, 15:09
Add fields to customer user profile

Last post by andypl « 08 Aug 2017, 08:17

by andypl » 08 Aug 2017, 08:17

0 Replies

2160 Views

Last post by andypl
08 Aug 2017, 08:17
Mail fetch process keeps getting stuck...

Last post by quantumschema « 08 Aug 2017, 00:37
Replies: 1
by quantumschema » 07 Aug 2017, 23:23

1 Replies

4112 Views

Last post by quantumschema
08 Aug 2017, 00:37
help me!!!!

Last post by petertohen « 07 Aug 2017, 08:11

by petertohen » 07 Aug 2017, 08:11

0 Replies

3173 Views

Last post by petertohen
07 Aug 2017, 08:11
Customer SSO not working, Kerberos works

Last post by root « 05 Aug 2017, 17:50
Replies: 25
by timo2k » 16 Feb 2015, 09:11

25 Replies

19133 Views

Last post by root
05 Aug 2017, 17:50
Disable Queue and move tickets to another queue

Last post by root « 04 Aug 2017, 15:50
Replies: 1
by serambca » 31 Jul 2017, 15:40

1 Replies

1897 Views

Last post by root
04 Aug 2017, 15:50
Extending AgentTicketCompose

Last post by pmChris « 04 Aug 2017, 15:26
Replies: 5
by pmChris » 01 Aug 2017, 17:50

5 Replies

3845 Views

Last post by pmChris
04 Aug 2017, 15:26
Reassign ticket to existing customer

Last post by Lavitz « 03 Aug 2017, 07:43
Replies: 3
by Lavitz » 25 Apr 2017, 13:01

3 Replies

2296 Views

Last post by Lavitz
03 Aug 2017, 07:43
How Upgrade/apply patch 5.0.9 to 5.0.21 ?

Last post by jojo « 31 Jul 2017, 23:13
Replies: 1
by daviknx » 31 Jul 2017, 22:43

1 Replies

1595 Views

Last post by jojo
31 Jul 2017, 23:13
[SOLVED] Cannot Get UTF-8 Ticket Title from ASCII Email

Last post by jason123 « 31 Jul 2017, 20:17
Replies: 1
by jason123 » 25 Jul 2017, 16:57

1 Replies

2293 Views

Last post by jason123
31 Jul 2017, 20:17
[SOLVED] Error with Attachment: Need filename!

Last post by Lamaman « 31 Jul 2017, 16:13
Replies: 2
by Lamaman » 31 Jul 2017, 10:08

2 Replies

2021 Views

Last post by Lamaman
31 Jul 2017, 16:13
Avoid "Follow-Up" into the ticket

Last post by serambca « 31 Jul 2017, 16:02

by serambca » 31 Jul 2017, 16:02

0 Replies

2608 Views

Last post by serambca
31 Jul 2017, 16:02
PostmasterDefaultState and FollowupState will not update or change

Last post by kingw « 28 Jul 2017, 23:37

by kingw » 28 Jul 2017, 23:37

0 Replies

2759 Views

Last post by kingw
28 Jul 2017, 23:37
Update CMDB CIs

Last post by monson9 « 28 Jul 2017, 03:47
Replies: 2
by monson9 » 27 Jul 2017, 08:31

2 Replies

2036 Views

Last post by monson9
28 Jul 2017, 03:47

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