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Last post

Can OTRS supports Android Mobile phones

Last post by KateBone92 « 27 Jul 2017, 13:57
Replies: 4
by bermelian » 24 Sep 2012, 12:14

4 Replies

11861 Views

Last post by KateBone92
27 Jul 2017, 13:57
MailAccountFetch freeze

Last post by wurzel « 26 Jul 2017, 14:46
Replies: 1
by vykook » 26 Jul 2017, 14:34

1 Replies

1201 Views

Last post by wurzel
26 Jul 2017, 14:46
SLA: SQL Query for First Ticket Response

Last post by daviknx « 26 Jul 2017, 13:56

by daviknx » 26 Jul 2017, 13:56

0 Replies

3152 Views

Last post by daviknx
26 Jul 2017, 13:56
CI per page | more than 35

Last post by zzz « 25 Jul 2017, 14:40
Replies: 6
by Sayannara » 24 Jul 2017, 13:30

6 Replies

5258 Views

Last post by zzz
25 Jul 2017, 14:40
Customer User Auth::DB, login fails

Last post by ktayloraz « 24 Jul 2017, 22:01
Replies: 3
by ktayloraz » 21 Jul 2017, 17:33

3 Replies

2493 Views

Last post by ktayloraz
24 Jul 2017, 22:01
Upgrade to OpenSuSE Leap 42.2

Last post by Dmowskavitto « 24 Jul 2017, 14:29
Replies: 1
by Giulio Soleni » 22 Jul 2017, 12:42

1 Replies

3200 Views

Last post by Dmowskavitto
24 Jul 2017, 14:29
[SOLVED] Not able to query dynamic fields dropdown values

Last post by ramon « 20 Jul 2017, 10:33
Replies: 2
by ramon » 19 Jul 2017, 17:03

2 Replies

2105 Views

Last post by ramon
20 Jul 2017, 10:33
LDAP Bind Issue

Last post by wurzel « 19 Jul 2017, 18:34
Replies: 1
by siilit » 19 Jul 2017, 17:57

1 Replies

4403 Views

Last post by wurzel
19 Jul 2017, 18:34
Problems restoring backup to new installation

Last post by RStraub « 19 Jul 2017, 14:03
Replies: 2
by facundocaballe » 09 May 2017, 20:27

2 Replies

4834 Views

Last post by RStraub
19 Jul 2017, 14:03
Lock state after ticket closing

Last post by root « 18 Jul 2017, 14:29
Replies: 1
by ruzzetto » 18 Jul 2017, 09:52

1 Replies

1606 Views

Last post by root
18 Jul 2017, 14:29
GenericInterfaceProvider does not send agent notifications

Last post by jrsanche « 18 Jul 2017, 10:25
Replies: 5
by jrsanche » 23 Jan 2013, 16:30

5 Replies

5099 Views

Last post by jrsanche
18 Jul 2017, 10:25
Save current owner attributes

Last post by MArsMax « 17 Jul 2017, 19:09

by MArsMax » 17 Jul 2017, 19:09

0 Replies

2186 Views

Last post by MArsMax
17 Jul 2017, 19:09
Can't enable SecureMode

Last post by root « 17 Jul 2017, 18:57
Replies: 1
by basitmohammad » 17 Jul 2017, 17:05

1 Replies

1849 Views

Last post by root
17 Jul 2017, 18:57
[SOLVED] Is this a bug?

Last post by ruzzetto « 17 Jul 2017, 18:20
Replies: 3
by ruzzetto » 12 Jul 2017, 14:56

3 Replies

2072 Views

Last post by ruzzetto
17 Jul 2017, 18:20
There are invalid users with locked tickets.

Last post by RStraub « 17 Jul 2017, 10:34
Replies: 3
by zbigniew » 12 Apr 2017, 11:27

3 Replies

3320 Views

Last post by RStraub
17 Jul 2017, 10:34
Generic Agent - does not delete spam tickets

Last post by zbigniew « 16 Jul 2017, 01:55

by zbigniew » 16 Jul 2017, 01:55

0 Replies

2022 Views

Last post by zbigniew
16 Jul 2017, 01:55
Help with webservice (New Ticket for Customer)

Last post by salbanese « 14 Jul 2017, 20:14
Replies: 5
by salbanese » 07 Jul 2017, 16:06

5 Replies

5623 Views

Last post by salbanese
14 Jul 2017, 20:14
Problems with sending e-mails from OTRS

Last post by giovannib « 14 Jul 2017, 18:21
Replies: 1
by mnowak » 07 Jul 2017, 11:12

1 Replies

1820 Views

Last post by giovannib
14 Jul 2017, 18:21
Reports and statistics - broader searches

Last post by HelpdeskGuy « 14 Jul 2017, 03:19

by HelpdeskGuy » 14 Jul 2017, 03:19

0 Replies

2024 Views

Last post by HelpdeskGuy
14 Jul 2017, 03:19
OTRS is not fetching mail automatically

Last post by ronil21 « 13 Jul 2017, 15:20
Replies: 1
by sumansinha » 12 Jun 2017, 08:08

1 Replies

1760 Views

Last post by ronil21
13 Jul 2017, 15:20
[SOLVED] How to search with URL code

Last post by Agent123 « 12 Jul 2017, 16:09
Replies: 7
by gyarakilaszlo » 23 Nov 2016, 10:06

7 Replies

10764 Views

Last post by Agent123
12 Jul 2017, 16:09
Recently created customers are not shown in Customers-Groups

Last post by BeatYa « 12 Jul 2017, 12:26
Replies: 1
by nking » 19 Feb 2013, 19:59

1 Replies

1926 Views

Last post by BeatYa
12 Jul 2017, 12:26
"Cannot Read Property 'SetAllocationList' of undefined" after upgrading ITSM

Last post by msiroit « 11 Jul 2017, 15:41
Replies: 1
by msiroit » 07 Jul 2017, 18:18

1 Replies

1291 Views

Last post by msiroit
11 Jul 2017, 15:41
OTRS update from 4 to 5. Database Update (Oracle)

Last post by MArsMax « 11 Jul 2017, 11:25
Replies: 4
by MArsMax » 07 Jul 2017, 11:21

4 Replies

3697 Views

Last post by MArsMax
11 Jul 2017, 11:25
Show "Type" in ConfigItem Overview

Last post by ruzzetto « 10 Jul 2017, 18:05

by ruzzetto » 10 Jul 2017, 18:05

0 Replies

2070 Views

Last post by ruzzetto
10 Jul 2017, 18:05
Relation CI <> agents per day

Last post by Yasmine « 10 Jul 2017, 17:56
Replies: 3
by Yasmine » 10 Jul 2017, 13:36

3 Replies

1660 Views

Last post by Yasmine
10 Jul 2017, 17:56
stats of number of ticket (Incident /problème )treats by agent by month

Last post by Yasmine « 10 Jul 2017, 17:55
Replies: 3
by Yasmine » 10 Jul 2017, 13:25

3 Replies

1666 Views

Last post by Yasmine
10 Jul 2017, 17:55
[SOLVED] dd Negation to Postmaser Filter in XML File

Last post by jason123 « 10 Jul 2017, 15:27
Replies: 2
by jason123 » 15 Jun 2017, 19:11

2 Replies

2283 Views

Last post by jason123
10 Jul 2017, 15:27
[SOLVED] Import/Export Management problem

Last post by ruzzetto « 10 Jul 2017, 09:54
Replies: 5
by ruzzetto » 06 Jul 2017, 14:08

5 Replies

2852 Views

Last post by ruzzetto
10 Jul 2017, 09:54
outgoing E-Mail: change default subject

Last post by alexanderott « 10 Jul 2017, 09:12
Replies: 2
by alexanderott » 10 Jul 2017, 08:52

2 Replies

1921 Views

Last post by alexanderott
10 Jul 2017, 09:12
variables in Generic Agent note

Last post by root « 07 Jul 2017, 09:04
Replies: 7
by Jarod » 18 Nov 2015, 12:09

7 Replies

11077 Views

Last post by root
07 Jul 2017, 09:04
Appointment Calendar Notification

Last post by BigMo « 07 Jul 2017, 07:56
Replies: 2
by BigMo » 22 Mar 2017, 10:56

2 Replies

2484 Views

Last post by BigMo
07 Jul 2017, 07:56
Created By in Search Result (EXCEL/CSV)

Last post by gecelann « 07 Jul 2017, 03:48
Replies: 2
by gecelann » 05 Jul 2017, 07:18

2 Replies

2200 Views

Last post by gecelann
07 Jul 2017, 03:48
[Solved] Getting Mails with the Postmaster > Auth ERROR

Last post by ImJohnny « 06 Jul 2017, 08:38
Replies: 2
by ImJohnny » 06 Jul 2017, 07:55

2 Replies

1889 Views

Last post by ImJohnny
06 Jul 2017, 08:38
Postmaster filters

Last post by aeg « 05 Jul 2017, 20:12
Replies: 1
by aeg » 05 Jul 2017, 02:29

1 Replies

1800 Views

Last post by aeg
05 Jul 2017, 20:12
Customer ticket sub-services

Last post by ruzzetto « 05 Jul 2017, 11:52

by ruzzetto » 05 Jul 2017, 11:52

0 Replies

1623 Views

Last post by ruzzetto
05 Jul 2017, 11:52
Cannot install FAQ 5.0.9 in OTRS 5.0.20

Last post by Giulio Soleni « 04 Jul 2017, 17:03
Replies: 4
by charlyfox » 23 Jun 2017, 15:34

4 Replies

3933 Views

Last post by Giulio Soleni
04 Jul 2017, 17:03
no ticket body by customer mail

Last post by itsa « 04 Jul 2017, 11:49

by itsa » 04 Jul 2017, 11:49

0 Replies

1477 Views

Last post by itsa
04 Jul 2017, 11:49
Can I execute a command in Generic Agent on the set fields?

Last post by RStraub « 04 Jul 2017, 09:01
Replies: 8
by OTRSRDNewbie » 06 Jun 2016, 12:46

8 Replies

7626 Views

Last post by RStraub
04 Jul 2017, 09:01
SMTP errors on log

Last post by vjunior1981 « 03 Jul 2017, 18:16

by vjunior1981 » 03 Jul 2017, 18:16

0 Replies

2115 Views

Last post by vjunior1981
03 Jul 2017, 18:16
FAQ: Automatic link with some tickets

Last post by vjunior1981 « 03 Jul 2017, 18:11

by vjunior1981 » 03 Jul 2017, 18:11

0 Replies

1595 Views

Last post by vjunior1981
03 Jul 2017, 18:11
Fulltext filter in seach tickets for archive only

Last post by LauraineElodie « 03 Jul 2017, 11:46

by LauraineElodie » 03 Jul 2017, 11:46

0 Replies

1714 Views

Last post by LauraineElodie
03 Jul 2017, 11:46
Mapping External Backend End Customer User loosing the DropDown list of CustomerID

Last post by cferreira « 29 Jun 2017, 14:00
Replies: 2
by cferreira » 29 Jun 2017, 12:20

2 Replies

1705 Views

Last post by cferreira
29 Jun 2017, 14:00
Personalized skin for each customer

Last post by cferreira « 28 Jun 2017, 16:23

by cferreira » 28 Jun 2017, 16:23

0 Replies

1961 Views

Last post by cferreira
28 Jun 2017, 16:23
Links in AgentTicketZoom are not working properly

Last post by root « 23 Jun 2017, 18:58
Replies: 3
by elitt » 24 May 2017, 17:39

3 Replies

2810 Views

Last post by root
23 Jun 2017, 18:58
Stats Module not accessible

Last post by iionITNS « 22 Jun 2017, 14:40
Replies: 7
by iionITNS » 08 Jun 2017, 23:05

7 Replies

4527 Views

Last post by iionITNS
22 Jun 2017, 14:40
Impossible to send message to: (mailaddress)

Last post by giovannib « 22 Jun 2017, 11:35
Replies: 6
by bcerk » 16 Jan 2016, 21:50

6 Replies

6600 Views

Last post by giovannib
22 Jun 2017, 11:35
Delivery Status Notification (Failure)

Last post by reneeb « 22 Jun 2017, 10:49
Replies: 4
by Zawisza » 11 Feb 2016, 09:50

4 Replies

5296 Views

Last post by reneeb
22 Jun 2017, 10:49
[SOLVED] Auto responses are not being emailed to customer

Last post by Charmacas « 22 Jun 2017, 09:59
Replies: 6
by bitos » 27 Nov 2013, 17:59

6 Replies

15716 Views

Last post by Charmacas
22 Jun 2017, 09:59
Attachment upload issue

Last post by ruzzetto « 21 Jun 2017, 17:06

by ruzzetto » 21 Jun 2017, 17:06

0 Replies

1481 Views

Last post by ruzzetto
21 Jun 2017, 17:06

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