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Data Available Across Customer Agents

Last post by jojo « 28 Jan 2024, 21:26
Replies: 1
by chrisw115 » 27 Jan 2024, 22:42

1 Replies

3771 Views

Last post by jojo
28 Jan 2024, 21:26
Fresh Install- Mail Queue Issues

Last post by redbaron73 « 23 Jan 2024, 19:47
Replies: 5
by redbaron73 » 11 Jan 2024, 18:50

5 Replies

4236 Views

Last post by redbaron73
23 Jan 2024, 19:47
Postmaster filter attachment problem

Last post by sergiogontijo « 11 Jan 2024, 20:07

by sergiogontijo » 11 Jan 2024, 20:07

0 Replies

6157 Views

Last post by sergiogontijo
11 Jan 2024, 20:07
How to create web service invoker for sending HTTP request when ticket is updated

Last post by skullz « 09 Jan 2024, 19:33
Replies: 1
by mrin9san » 03 Jan 2024, 21:37

1 Replies

3255 Views

Last post by skullz
09 Jan 2024, 19:33
SOLVED: random daemon error that keeps reoccuring

Last post by root « 20 Dec 2023, 13:38
Replies: 22
by plattnat » 12 Jan 2022, 16:25

22 Replies

144506 Views

Last post by root
20 Dec 2023, 13:38
[SOLVED] Can't add multiple attachments (email)

Last post by root « 20 Dec 2023, 11:33
Replies: 8
by tommat » 12 Aug 2015, 15:58

8 Replies

5635 Views

Last post by root
20 Dec 2023, 11:33
About the version of znuny update conditions

Last post by skullz « 18 Dec 2023, 15:48
Replies: 1
by TSUNODA » 18 Dec 2023, 11:29

1 Replies

2633 Views

Last post by skullz
18 Dec 2023, 15:48
Ticket notification configuration

Last post by chetannagaonkar « 17 Dec 2023, 08:22
Replies: 1
by ddimitrov » 15 Dec 2023, 15:14

1 Replies

2407 Views

Last post by chetannagaonkar
17 Dec 2023, 08:22
Bulk ownership transfer

Last post by bjohnson « 14 Dec 2023, 21:19
Replies: 2
by bjohnson » 13 Dec 2023, 19:01

2 Replies

2574 Views

Last post by bjohnson
14 Dec 2023, 21:19
Tickets with no articles get created using API

Last post by root « 14 Dec 2023, 13:21
Replies: 5
by chetannagaonkar » 14 Dec 2023, 08:02

5 Replies

3226 Views

Last post by root
14 Dec 2023, 13:21
Apache stops working when viewing specific tickets

Last post by root « 13 Dec 2023, 09:14
Replies: 6
by awietz » 05 Dec 2023, 11:44

6 Replies

3545 Views

Last post by root
13 Dec 2023, 09:14
OTRS Error Could not create new Schedule::Cron::Events object!

Last post by root « 12 Dec 2023, 16:11
Replies: 3
by MarDev » 12 Dec 2023, 14:30

3 Replies

2580 Views

Last post by root
12 Dec 2023, 16:11
After succesfull OAUTH2 TOKEN CONFIGURATION setup, I do not have the field "authentication type" in new postmaster mailb

Last post by skullz « 11 Dec 2023, 12:16
Replies: 3
by dvandorp » 10 Dec 2023, 20:17

3 Replies

3659 Views

Last post by skullz
11 Dec 2023, 12:16
OTRS OpenId Connect with Azure - Stuck after successfull authentication

Last post by restartengineer « 08 Dec 2023, 18:19
Replies: 1
by restartengineer » 08 Dec 2023, 18:00

1 Replies

2827 Views

Last post by restartengineer
08 Dec 2023, 18:19
Unable to update from Znuny LTS 6.4.2 to LTS6.5.4

Last post by TSUNODA « 08 Dec 2023, 03:15
Replies: 3
by TSUNODA » 04 Dec 2023, 10:26

3 Replies

2793 Views

Last post by TSUNODA
08 Dec 2023, 03:15
Znuny stopped fetching our Mails

Last post by root « 29 Nov 2023, 14:36
Replies: 14
by janAzyra » 17 Jul 2023, 18:55

14 Replies

12067 Views

Last post by root
29 Nov 2023, 14:36
kerberos auth problem

Last post by bootal « 28 Nov 2023, 09:18
Replies: 6
by bootal » 23 Nov 2023, 16:15

6 Replies

3540 Views

Last post by bootal
28 Nov 2023, 09:18
Update Znuny 7.0.12

Last post by skullz « 21 Nov 2023, 20:38
Replies: 4
by Manfred89 » 13 Nov 2023, 18:18

4 Replies

8732 Views

Last post by skullz
21 Nov 2023, 20:38
Can't send mail [RESOLVED]

Last post by rninov « 17 Nov 2023, 10:11
Replies: 9
by rninov » 13 Nov 2023, 11:15

9 Replies

10179 Views

Last post by rninov
17 Nov 2023, 10:11
Modify a field when generating a url

Last post by PhyrePhoX « 13 Nov 2023, 15:15
Replies: 2
by PhyrePhoX » 08 Nov 2023, 11:56

2 Replies

2860 Views

Last post by PhyrePhoX
13 Nov 2023, 15:15
After pending time the state of the ticket is still "pending auto close+"

Last post by land0 « 10 Nov 2023, 11:18
Replies: 7
by stefanosimula » 20 Oct 2023, 16:39

7 Replies

5142 Views

Last post by land0
10 Nov 2023, 11:18
Pending Reminder

Last post by DavCZa « 09 Nov 2023, 07:59

by DavCZa » 09 Nov 2023, 07:59

0 Replies

7386 Views

Last post by DavCZa
09 Nov 2023, 07:59
Random LDAP auth problem

Last post by root « 08 Nov 2023, 16:28
Replies: 1
by gob » 24 Oct 2023, 16:14

1 Replies

2797 Views

Last post by root
08 Nov 2023, 16:28
Ticket search very slow after upgrade

Last post by jrmarques « 06 Nov 2023, 13:06

by jrmarques » 06 Nov 2023, 13:06

0 Replies

7091 Views

Last post by jrmarques
06 Nov 2023, 13:06
Update Zuny 7

Last post by wurzel « 31 Oct 2023, 07:27
Replies: 1
by max123 » 30 Oct 2023, 22:20

1 Replies

3400 Views

Last post by wurzel
31 Oct 2023, 07:27
Upgrading from OTRS to Znuny with plugin issues

Last post by skullz « 27 Oct 2023, 18:26
Replies: 1
by SavignacJ » 27 Oct 2023, 16:48

1 Replies

3288 Views

Last post by skullz
27 Oct 2023, 18:26
OAuth2 token refresh issue to Azure AD

Last post by KevP « 25 Oct 2023, 16:44
Replies: 2
by KevP » 18 Oct 2023, 17:10

2 Replies

4844 Views

Last post by KevP
25 Oct 2023, 16:44
Update otrs5.0.42 to znuny6.0.48

Last post by Manfred89 « 25 Oct 2023, 16:12
Replies: 2
by Manfred89 » 25 Oct 2023, 14:24

2 Replies

3393 Views

Last post by Manfred89
25 Oct 2023, 16:12
ERROR: Could not create a new object - Task: PluginAsynchronous::ConcurrentUser

Last post by mezeigabor « 24 Oct 2023, 22:54

by mezeigabor » 24 Oct 2023, 22:54

0 Replies

6426 Views

Last post by mezeigabor
24 Oct 2023, 22:54
OTRS does not create log file

Last post by stefanosimula « 24 Oct 2023, 15:59
Replies: 2
by stefanosimula » 20 Oct 2023, 16:33

2 Replies

3927 Views

Last post by stefanosimula
24 Oct 2023, 15:59
Performance issues, index missing on table article_search_index ?

Last post by nilskm « 23 Oct 2023, 15:55
Replies: 1
by nilskm » 23 Oct 2023, 12:37

1 Replies

2848 Views

Last post by nilskm
23 Oct 2023, 15:55
Problem with otrs log file

Last post by stefanosimula « 23 Oct 2023, 09:22
Replies: 2
by bayerex » 10 Jul 2013, 12:36

2 Replies

13650 Views

Last post by stefanosimula
23 Oct 2023, 09:22
Dashboard broken after upgrade to 7.0.12

Last post by skullz « 22 Oct 2023, 05:01
Replies: 1
by gob » 22 Oct 2023, 03:23

1 Replies

2719 Views

Last post by skullz
22 Oct 2023, 05:01
Update otrs to Znuny - ldap Config.pm

Last post by Manfred89 « 20 Oct 2023, 15:10
Replies: 4
by Manfred89 » 20 Oct 2023, 12:53

4 Replies

13526 Views

Last post by Manfred89
20 Oct 2023, 15:10
Appointment reminder notification already exists

Last post by skullz « 20 Oct 2023, 09:14
Replies: 5
by Manfred89 » 19 Oct 2023, 16:27

5 Replies

3935 Views

Last post by skullz
20 Oct 2023, 09:14
Office 365 Login

Last post by skullz « 19 Oct 2023, 15:05
Replies: 3
by alexandrumateescu » 05 Oct 2023, 17:49

3 Replies

4558 Views

Last post by skullz
19 Oct 2023, 15:05
Migrating from 6.0.48 to 7.0.10

Last post by skullz « 14 Oct 2023, 19:22
Replies: 1
by edelmch » 13 Oct 2023, 15:21

1 Replies

2936 Views

Last post by skullz
14 Oct 2023, 19:22
How to see message source

Last post by tentaclefi « 10 Oct 2023, 07:08
Replies: 2
by tentaclefi » 10 Oct 2023, 04:25

2 Replies

2725 Views

Last post by tentaclefi
10 Oct 2023, 07:08
Some emails received (from Veeam/Altaro) received in wrong formatting

Last post by bmitacs « 05 Oct 2023, 11:00
Replies: 2
by bmitacs » 04 Oct 2023, 09:52

2 Replies

2601 Views

Last post by bmitacs
05 Oct 2023, 11:00
Upgrade to 7.0 Fails

Last post by alexandrumateescu « 04 Oct 2023, 18:16
Replies: 6
by griff6r » 04 Apr 2023, 16:02

6 Replies

6529 Views

Last post by alexandrumateescu
04 Oct 2023, 18:16
Ticket Queue Overview

Last post by chrotha « 28 Sep 2023, 12:39
Replies: 2
by chrotha » 27 Sep 2023, 11:30

2 Replies

3038 Views

Last post by chrotha
28 Sep 2023, 12:39
Agent Ticket Notifications Not Being Sent

Last post by root « 27 Sep 2023, 07:21
Replies: 1
by nltui » 22 Sep 2023, 23:36

1 Replies

2515 Views

Last post by root
27 Sep 2023, 07:21
Error: Timeout of 600 seconds reached, killing child process!

Last post by rjcotton « 22 Sep 2023, 17:41
Replies: 3
by rjcotton » 21 Sep 2023, 05:01

3 Replies

3864 Views

Last post by rjcotton
22 Sep 2023, 17:41
Error migration from otrs-5.0.42 to znuny-6.3.4

Last post by DevOpsEngineer « 22 Sep 2023, 14:18

by DevOpsEngineer » 22 Sep 2023, 14:18

0 Replies

5591 Views

Last post by DevOpsEngineer
22 Sep 2023, 14:18
Malformed article causing 100% CPU & multiple apache instances

Last post by RichH « 21 Sep 2023, 16:08

by RichH » 21 Sep 2023, 16:08

0 Replies

5680 Views

Last post by RichH
21 Sep 2023, 16:08
Generic Agent not Archiving tickets

Last post by RichH « 21 Sep 2023, 15:48
Replies: 1
by RichH » 12 Sep 2023, 16:58

1 Replies

2417 Views

Last post by RichH
21 Sep 2023, 15:48
[SOLVED]OTRS Fetch returning error

Last post by chrotha « 20 Sep 2023, 15:30
Replies: 2
by chrotha » 20 Sep 2023, 13:27

2 Replies

2658 Views

Last post by chrotha
20 Sep 2023, 15:30
Sessionmaxidle set to 0

Last post by lucarvz « 20 Sep 2023, 13:14
Replies: 2
by lucarvz » 20 Sep 2023, 00:30

2 Replies

2608 Views

Last post by lucarvz
20 Sep 2023, 13:14
Idle Timeout

Last post by lucarvz « 20 Sep 2023, 04:22
Replies: 7
by mattmarcks » 21 Apr 2011, 17:33

7 Replies

7464 Views

Last post by lucarvz
20 Sep 2023, 04:22
[solved] AccountedTime Field missing

Last post by liquidxtc13 « 18 Sep 2023, 08:48
Replies: 1
by liquidxtc13 » 03 Aug 2023, 23:42

1 Replies

2739 Views

Last post by liquidxtc13
18 Sep 2023, 08:48

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