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Last post

Upgrading from OTRS to Znuny with plugin issues

Last post by skullz « 27 Oct 2023, 18:26
Replies: 1
by SavignacJ » 27 Oct 2023, 16:48

1 Replies

2787 Views

Last post by skullz
27 Oct 2023, 18:26
OAuth2 token refresh issue to Azure AD

Last post by KevP « 25 Oct 2023, 16:44
Replies: 2
by KevP » 18 Oct 2023, 17:10

2 Replies

3833 Views

Last post by KevP
25 Oct 2023, 16:44
Update otrs5.0.42 to znuny6.0.48

Last post by Manfred89 « 25 Oct 2023, 16:12
Replies: 2
by Manfred89 » 25 Oct 2023, 14:24

2 Replies

2777 Views

Last post by Manfred89
25 Oct 2023, 16:12
ERROR: Could not create a new object - Task: PluginAsynchronous::ConcurrentUser

Last post by mezeigabor « 24 Oct 2023, 22:54

by mezeigabor » 24 Oct 2023, 22:54

0 Replies

5925 Views

Last post by mezeigabor
24 Oct 2023, 22:54
OTRS does not create log file

Last post by stefanosimula « 24 Oct 2023, 15:59
Replies: 2
by stefanosimula » 20 Oct 2023, 16:33

2 Replies

3381 Views

Last post by stefanosimula
24 Oct 2023, 15:59
Performance issues, index missing on table article_search_index ?

Last post by nilskm « 23 Oct 2023, 15:55
Replies: 1
by nilskm » 23 Oct 2023, 12:37

1 Replies

2340 Views

Last post by nilskm
23 Oct 2023, 15:55
Problem with otrs log file

Last post by stefanosimula « 23 Oct 2023, 09:22
Replies: 2
by bayerex » 10 Jul 2013, 12:36

2 Replies

13018 Views

Last post by stefanosimula
23 Oct 2023, 09:22
Dashboard broken after upgrade to 7.0.12

Last post by skullz « 22 Oct 2023, 05:01
Replies: 1
by gob » 22 Oct 2023, 03:23

1 Replies

2412 Views

Last post by skullz
22 Oct 2023, 05:01
Update otrs to Znuny - ldap Config.pm

Last post by Manfred89 « 20 Oct 2023, 15:10
Replies: 4
by Manfred89 » 20 Oct 2023, 12:53

4 Replies

12513 Views

Last post by Manfred89
20 Oct 2023, 15:10
Appointment reminder notification already exists

Last post by skullz « 20 Oct 2023, 09:14
Replies: 5
by Manfred89 » 19 Oct 2023, 16:27

5 Replies

3390 Views

Last post by skullz
20 Oct 2023, 09:14
Office 365 Login

Last post by skullz « 19 Oct 2023, 15:05
Replies: 3
by alexandrumateescu » 05 Oct 2023, 17:49

3 Replies

3794 Views

Last post by skullz
19 Oct 2023, 15:05
Migrating from 6.0.48 to 7.0.10

Last post by skullz « 14 Oct 2023, 19:22
Replies: 1
by edelmch » 13 Oct 2023, 15:21

1 Replies

2549 Views

Last post by skullz
14 Oct 2023, 19:22
How to see message source

Last post by tentaclefi « 10 Oct 2023, 07:08
Replies: 2
by tentaclefi » 10 Oct 2023, 04:25

2 Replies

2358 Views

Last post by tentaclefi
10 Oct 2023, 07:08
Some emails received (from Veeam/Altaro) received in wrong formatting

Last post by bmitacs « 05 Oct 2023, 11:00
Replies: 2
by bmitacs » 04 Oct 2023, 09:52

2 Replies

2331 Views

Last post by bmitacs
05 Oct 2023, 11:00
Upgrade to 7.0 Fails

Last post by alexandrumateescu « 04 Oct 2023, 18:16
Replies: 6
by griff6r » 04 Apr 2023, 16:02

6 Replies

5430 Views

Last post by alexandrumateescu
04 Oct 2023, 18:16
Ticket Queue Overview

Last post by chrotha « 28 Sep 2023, 12:39
Replies: 2
by chrotha » 27 Sep 2023, 11:30

2 Replies

2641 Views

Last post by chrotha
28 Sep 2023, 12:39
Agent Ticket Notifications Not Being Sent

Last post by root « 27 Sep 2023, 07:21
Replies: 1
by nltui » 22 Sep 2023, 23:36

1 Replies

2212 Views

Last post by root
27 Sep 2023, 07:21
Error: Timeout of 600 seconds reached, killing child process!

Last post by rjcotton « 22 Sep 2023, 17:41
Replies: 3
by rjcotton » 21 Sep 2023, 05:01

3 Replies

3295 Views

Last post by rjcotton
22 Sep 2023, 17:41
Error migration from otrs-5.0.42 to znuny-6.3.4

Last post by DevOpsEngineer « 22 Sep 2023, 14:18

by DevOpsEngineer » 22 Sep 2023, 14:18

0 Replies

5288 Views

Last post by DevOpsEngineer
22 Sep 2023, 14:18
Malformed article causing 100% CPU & multiple apache instances

Last post by RichH « 21 Sep 2023, 16:08

by RichH » 21 Sep 2023, 16:08

0 Replies

5319 Views

Last post by RichH
21 Sep 2023, 16:08
Generic Agent not Archiving tickets

Last post by RichH « 21 Sep 2023, 15:48
Replies: 1
by RichH » 12 Sep 2023, 16:58

1 Replies

2204 Views

Last post by RichH
21 Sep 2023, 15:48
[SOLVED]OTRS Fetch returning error

Last post by chrotha « 20 Sep 2023, 15:30
Replies: 2
by chrotha » 20 Sep 2023, 13:27

2 Replies

2388 Views

Last post by chrotha
20 Sep 2023, 15:30
Sessionmaxidle set to 0

Last post by lucarvz « 20 Sep 2023, 13:14
Replies: 2
by lucarvz » 20 Sep 2023, 00:30

2 Replies

2370 Views

Last post by lucarvz
20 Sep 2023, 13:14
Idle Timeout

Last post by lucarvz « 20 Sep 2023, 04:22
Replies: 7
by mattmarcks » 21 Apr 2011, 17:33

7 Replies

6745 Views

Last post by lucarvz
20 Sep 2023, 04:22
[solved] AccountedTime Field missing

Last post by liquidxtc13 « 18 Sep 2023, 08:48
Replies: 1
by liquidxtc13 » 03 Aug 2023, 23:42

1 Replies

2427 Views

Last post by liquidxtc13
18 Sep 2023, 08:48
Manual escalation

Last post by elitt « 15 Sep 2023, 18:43
Replies: 2
by elitt » 15 Sep 2023, 12:05

2 Replies

2439 Views

Last post by elitt
15 Sep 2023, 18:43
Error upgrading from 6.4.5 to 6.5.1

Last post by skullz « 15 Sep 2023, 16:56
Replies: 15
by giacomos » 11 Apr 2023, 11:06

15 Replies

8742 Views

Last post by skullz
15 Sep 2023, 16:56
Agents cannot create ticket from calendar appointment

Last post by root « 13 Sep 2023, 08:10
Replies: 1
by gob » 11 Aug 2023, 12:41

1 Replies

2221 Views

Last post by root
13 Sep 2023, 08:10
Znuny 6.5.4. - Process Management - Multiple questions

Last post by root « 12 Sep 2023, 19:31
Replies: 2
by Rhendak » 12 Sep 2023, 15:09

2 Replies

2198 Views

Last post by root
12 Sep 2023, 19:31
Assignment of new slave to old master ticket not possible

Last post by skullz « 12 Sep 2023, 17:04
Replies: 1
by Lyraman » 12 Sep 2023, 15:59

1 Replies

1646 Views

Last post by skullz
12 Sep 2023, 17:04
Znuny 6.5.4 - New Process Ticket menu option missing

Last post by skullz « 12 Sep 2023, 15:14
Replies: 3
by Rhendak » 12 Sep 2023, 12:11

3 Replies

3210 Views

Last post by skullz
12 Sep 2023, 15:14
Znuny 7.0.10 - Many error Message File : Can't locate Module in @INC

Last post by sikalil « 11 Sep 2023, 14:36

by sikalil » 11 Sep 2023, 14:36

0 Replies

4788 Views

Last post by sikalil
11 Sep 2023, 14:36
OTRS Scheduler Daemon Cron: MailAccountFetch

Last post by FSF « 31 Aug 2023, 14:09
Replies: 2
by FSF » 29 Aug 2023, 15:04

2 Replies

2528 Views

Last post by FSF
31 Aug 2023, 14:09
Process management issues

Last post by dsekelybrs « 30 Aug 2023, 23:14

by dsekelybrs » 30 Aug 2023, 23:14

0 Replies

5234 Views

Last post by dsekelybrs
30 Aug 2023, 23:14
Loginproblem after update 7.0.9 => 7.0.10

Last post by greinick « 30 Aug 2023, 11:24
Replies: 4
by greinick » 29 Aug 2023, 10:29

4 Replies

2503 Views

Last post by greinick
30 Aug 2023, 11:24
[SOLVED] Disable Reply button on notes

Last post by LoC « 29 Aug 2023, 10:51
Replies: 7
by LoC » 19 Jul 2023, 07:51

7 Replies

3735 Views

Last post by LoC
29 Aug 2023, 10:51
Help with additional functionality

Last post by beginner « 28 Aug 2023, 16:00
Replies: 2
by beginner » 28 Aug 2023, 13:09

2 Replies

2409 Views

Last post by beginner
28 Aug 2023, 16:00
error when upgrade 6.3.4 to 6.4.5

Last post by FSF « 24 Aug 2023, 15:12
Replies: 8
by FSF » 19 Jan 2023, 17:23

8 Replies

4565 Views

Last post by FSF
24 Aug 2023, 15:12
Auto Agent Addition in DB via LDAP

Last post by root « 23 Aug 2023, 13:09
Replies: 1
by sutarp1 » 23 Aug 2023, 09:24

1 Replies

1788 Views

Last post by root
23 Aug 2023, 13:09
New Ticket panel on dashboard

Last post by dsekelybrs « 22 Aug 2023, 16:39
Replies: 1
by dsekelybrs » 18 Aug 2023, 16:00

1 Replies

1857 Views

Last post by dsekelybrs
22 Aug 2023, 16:39
Hiding mentions in dashboard for closed tickets

Last post by root « 19 Aug 2023, 08:34
Replies: 1
by gob » 07 Aug 2023, 13:02

1 Replies

1697 Views

Last post by root
19 Aug 2023, 08:34
Problems deleting emails using GenericAgent from large queue

Last post by root « 16 Aug 2023, 07:11
Replies: 6
by MomentoJams » 14 Aug 2023, 00:12

6 Replies

2732 Views

Last post by root
16 Aug 2023, 07:11
changing the admin

Last post by DennisH « 14 Aug 2023, 14:52

by DennisH » 14 Aug 2023, 14:52

0 Replies

4555 Views

Last post by DennisH
14 Aug 2023, 14:52
Open Communications/Failing Fetchmails

Last post by RichH « 11 Aug 2023, 16:21
Replies: 18
by RichH » 21 Jun 2023, 17:52

18 Replies

31872 Views

Last post by RichH
11 Aug 2023, 16:21
Problems enabling Kernel::System::Ticket::IndexAccelerator::StaticDB

Last post by MomentoJams « 10 Aug 2023, 07:19
Replies: 2
by MomentoJams » 10 Aug 2023, 03:54

2 Replies

1951 Views

Last post by MomentoJams
10 Aug 2023, 07:19
Migration OTRS to Znuny

Last post by petrholes2 « 05 Aug 2023, 09:19

by petrholes2 » 05 Aug 2023, 09:19

0 Replies

3659 Views

Last post by petrholes2
05 Aug 2023, 09:19
SET UP High Availability OTRS on AWS

Last post by wurzel « 04 Aug 2023, 14:59
Replies: 1
by beatrixmartin » 04 Aug 2023, 03:53

1 Replies

2640 Views

Last post by wurzel
04 Aug 2023, 14:59
1000+ generic agent jobs

Last post by shawnbeasley « 02 Aug 2023, 20:59
Replies: 1
by formetx » 02 Aug 2023, 12:59

1 Replies

1366 Views

Last post by shawnbeasley
02 Aug 2023, 20:59
Auto Responses not sending for any Queue

Last post by root « 02 Aug 2023, 20:32
Replies: 5
by autoresponse » 01 Aug 2023, 16:24

5 Replies

1993 Views

Last post by root
02 Aug 2023, 20:32
Show closed tickets in Customer User Information Center

Last post by gob « 01 Aug 2023, 18:42
Replies: 2
by gob » 01 Aug 2023, 18:18

2 Replies

1253 Views

Last post by gob
01 Aug 2023, 18:42

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