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99 Topics

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Last post Module for Customer Web Inter…
by salacryl View the latest post
13 Nov 2022, 14:49

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

53687 Views

Last post by fvictorio
04 Aug 2016, 14:05

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Restrict Customers visible to Agents

Last post by owi « 18 Oct 2022, 11:02

by owi » 18 Oct 2022, 11:02

0 Replies

139 Views

Last post by owi
18 Oct 2022, 11:02
How to customize (via javascript) an AgentTicketFreeText with conditions on the ticket queue

Last post by vincentb « 17 Oct 2022, 12:03

by vincentb » 17 Oct 2022, 12:03

0 Replies

63 Views

Last post by vincentb
17 Oct 2022, 12:03
Znuny v6 : Prozessmanagement : AD Artikel Subject mit Default-Wert

Last post by skullz « 30 Sep 2022, 01:11
Replies: 1
by gruwe1 » 28 Sep 2022, 14:57

1 Replies

119 Views

Last post by skullz
30 Sep 2022, 01:11
Transaction demarcation / ACID in Generic Agents?

Last post by hkais « 21 Sep 2022, 12:10
Replies: 1
by hkais » 12 Sep 2022, 10:12

1 Replies

138 Views

Last post by hkais
21 Sep 2022, 12:10
Enable Customers to create/edt FAQ articles.

Last post by Johannes « 01 Sep 2022, 14:16
Replies: 1
by shbat » 01 Sep 2022, 14:06

1 Replies

160 Views

Last post by Johannes
01 Sep 2022, 14:16
Documentation for Znuny 6.4

Last post by root « 30 Aug 2022, 12:42
Replies: 1
by glorang » 30 Aug 2022, 12:29

1 Replies

122 Views

Last post by root
30 Aug 2022, 12:42
Best practice for modifying core tt files in custom packages?

Last post by Johannes « 26 Aug 2022, 16:07
Replies: 2
by hkais » 23 Aug 2022, 10:52

2 Replies

166 Views

Last post by Johannes
26 Aug 2022, 16:07
Sponsored features?

Last post by Johannes « 23 Aug 2022, 20:50
Replies: 3
by hkais » 17 Aug 2022, 11:02

3 Replies

201 Views

Last post by Johannes
23 Aug 2022, 20:50
Transition Action Issue

Last post by root « 14 Aug 2022, 20:38
Replies: 2
by hkais » 13 Aug 2022, 10:53

2 Replies

157 Views

Last post by root
14 Aug 2022, 20:38
GernericInterface TicketUpdate when authenticated as customer user?

Last post by owi « 08 Aug 2022, 08:08
Replies: 12
by owi » 27 Jul 2022, 11:46

12 Replies

446 Views

Last post by owi
08 Aug 2022, 08:08
REST API integration of systems like Jira?

Last post by root « 02 Aug 2022, 14:19
Replies: 1
by disciple » 02 Aug 2022, 13:55

1 Replies

118 Views

Last post by root
02 Aug 2022, 14:19
Intermediate work repo?

Last post by hkais « 29 Jul 2022, 20:15
Replies: 9
by hkais » 23 Jul 2022, 08:38

9 Replies

362 Views

Last post by hkais
29 Jul 2022, 20:15
Bug in translation generated file ?

Last post by ahauser « 08 Jul 2022, 09:55

by ahauser » 08 Jul 2022, 09:55

0 Replies

148 Views

Last post by ahauser
08 Jul 2022, 09:55
HTML Tags im Fussbereich Editor

Last post by gruwe1 « 02 Jun 2022, 12:31
Replies: 5
by gruwe1 » 25 May 2022, 10:23

5 Replies

993 Views

Last post by gruwe1
02 Jun 2022, 12:31
Possible Bug: S/MIME uses the wrong address for decryption

Last post by root « 20 Apr 2022, 23:41
Replies: 1
by schulmann » 17 Apr 2022, 15:19

1 Replies

249 Views

Last post by root
20 Apr 2022, 23:41
How to send new tickets from external system?

Last post by reneeb « 22 Mar 2022, 15:52
Replies: 1
by hkais » 21 Mar 2022, 16:19

1 Replies

322 Views

Last post by reneeb
22 Mar 2022, 15:52
How to modify output HTML?

Last post by reneeb « 10 Mar 2022, 15:10
Replies: 1
by cilap » 09 Mar 2022, 23:47

1 Replies

278 Views

Last post by reneeb
10 Mar 2022, 15:10
Found a bug - CustomerTicketZoom.tt Data.Link

Last post by root « 13 Dec 2021, 07:30
Replies: 2
by momoaux » 30 Nov 2021, 18:39

2 Replies

1300 Views

Last post by root
13 Dec 2021, 07:30
How to post feature requests?

Last post by reneeb « 06 Sep 2021, 12:07
Replies: 1
by hkais » 06 Sep 2021, 11:17

1 Replies

818 Views

Last post by reneeb
06 Sep 2021, 12:07
How to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets

Last post by rg0030481 « 02 Sep 2021, 16:07
Replies: 2
by rg0030481 » 10 Aug 2021, 19:13

2 Replies

851 Views

Last post by rg0030481
02 Sep 2021, 16:07
Where to find the tables for Generic Agent and its code?

Last post by zzz « 30 Aug 2021, 11:44
Replies: 1
by hkais » 30 Aug 2021, 11:09

1 Replies

776 Views

Last post by zzz
30 Aug 2021, 11:44
Change state is not getting updated as per the conditions defined

Last post by root « 19 Aug 2021, 18:56
Replies: 1
by rg0030481 » 19 Aug 2021, 18:47

1 Replies

629 Views

Last post by root
19 Aug 2021, 18:56
OTRS custom Service fields

Last post by estomagado « 19 Aug 2021, 16:50
Replies: 7
by smialo960 » 30 Jul 2021, 15:27

7 Replies

1287 Views

Last post by estomagado
19 Aug 2021, 16:50
FAQ groups are not created with FAQ package download in OTRS-6.0.30

Last post by rg0030481 « 05 Aug 2021, 20:20
Replies: 4
by rg0030481 » 05 Aug 2021, 09:07

4 Replies

971 Views

Last post by rg0030481
05 Aug 2021, 20:20
How to restrict the FAQ visibility to Agents?

Last post by rg0030481 « 05 Aug 2021, 15:11

by rg0030481 » 05 Aug 2021, 15:11

0 Replies

907 Views

Last post by rg0030481
05 Aug 2021, 15:11
OTRS Ticket View Abnormality

Last post by sherni21 « 07 Jun 2021, 16:31

by sherni21 » 07 Jun 2021, 16:31

0 Replies

992 Views

Last post by sherni21
07 Jun 2021, 16:31
OTRS Ticket View Abnormality

Last post by sherni21 « 07 Jun 2021, 16:19

by sherni21 » 07 Jun 2021, 16:19

0 Replies

880 Views

Last post by sherni21
07 Jun 2021, 16:19
Otrs integration with SmartSheet

Last post by sherni21 « 07 Jun 2021, 16:11
Replies: 2
by sherni21 » 24 Feb 2021, 08:08

2 Replies

1860 Views

Last post by sherni21
07 Jun 2021, 16:11
How to attach jpg image which creating ticket

Last post by zzz « 27 May 2021, 16:53
Replies: 7
by vrushaligave » 07 May 2021, 08:56

7 Replies

1804 Views

Last post by zzz
27 May 2021, 16:53
[Solved] OTRS API documentation

Last post by RStraub « 19 May 2021, 10:33
Replies: 4
by RStraub » 31 Mar 2021, 16:01

4 Replies

2585 Views

Last post by RStraub
19 May 2021, 10:33
Create a new Ticket Event (OTRS 6)

Last post by iwill « 17 May 2021, 09:51
Replies: 2
by iwill » 14 May 2021, 23:45

2 Replies

1051 Views

Last post by iwill
17 May 2021, 09:51
.sopm-File with VARCHAR without length limit

Last post by schulmann « 21 Feb 2021, 09:34
Replies: 2
by schulmann » 21 Feb 2021, 04:29

2 Replies

1486 Views

Last post by schulmann
21 Feb 2021, 09:34
Dynamic Fields in the status view

Last post by ntaf « 04 Feb 2021, 10:56
Replies: 2
by ntaf » 03 Feb 2021, 15:45

2 Replies

1829 Views

Last post by ntaf
04 Feb 2021, 10:56
Attach calendar Notifications in Default Notification event

Last post by root « 27 Jan 2021, 15:48
Replies: 1
by akshattandon » 27 Jan 2021, 04:44

1 Replies

1579 Views

Last post by root
27 Jan 2021, 15:48
PLace dubug messages in code

Last post by reneeb « 11 Jan 2021, 17:03
Replies: 4
by rodolfor » 12 Nov 2020, 12:04

4 Replies

1986 Views

Last post by reneeb
11 Jan 2021, 17:03
DB upgrade references tables that don't exist

Last post by crythias « 10 Dec 2020, 17:31
Replies: 6
by crythias » 09 Dec 2020, 18:31

6 Replies

2688 Views

Last post by crythias
10 Dec 2020, 17:31
OTRS mail body table name

Last post by skullz « 10 Dec 2020, 07:51
Replies: 1
by jawahar23 » 09 Dec 2020, 13:15

1 Replies

1392 Views

Last post by skullz
10 Dec 2020, 07:51
[SOLVED] Enable notes to reset Escalation Last Update Time

Last post by rodolfor « 12 Nov 2020, 19:20
Replies: 1
by rodolfor » 11 Nov 2020, 15:37

1 Replies

1649 Views

Last post by rodolfor
12 Nov 2020, 19:20
OTRS support of ISO 9241 (Ergonomics of human-system interaction)

Last post by anbecker « 29 Oct 2020, 12:46

by anbecker » 29 Oct 2020, 12:46

0 Replies

1993 Views

Last post by anbecker
29 Oct 2020, 12:46
CURL request

Last post by ionuts « 29 Oct 2020, 08:54
Replies: 2
by ionuts » 28 Oct 2020, 12:44

2 Replies

2050 Views

Last post by ionuts
29 Oct 2020, 08:54
Reply to an email using OTRS API

Last post by jojo « 27 Oct 2020, 19:13
Replies: 1
by MariaWilczek » 27 Oct 2020, 18:28

1 Replies

1387 Views

Last post by jojo
27 Oct 2020, 19:13
Getting Dynamic Agent Prefences

Last post by skullz « 09 Oct 2020, 05:16
Replies: 1
by ahauser » 06 Oct 2020, 11:58

1 Replies

1496 Views

Last post by skullz
09 Oct 2020, 05:16
Create a new environment variable using LDAP parameters

Last post by ahauser « 06 Oct 2020, 09:27
Replies: 17
by ahauser » 21 Aug 2020, 11:49

17 Replies

4786 Views

Last post by ahauser
06 Oct 2020, 09:27
How to show excel sheet from a custom folder location and provide provision to download

Last post by skullz « 22 Sep 2020, 01:39
Replies: 1
by ranjansinghotrsuser » 21 Sep 2020, 16:34

1 Replies

1846 Views

Last post by skullz
22 Sep 2020, 01:39
CIS Hardening Policy On OTRS

Last post by yp00475025 « 21 Sep 2020, 07:33
Replies: 2
by yp00475025 » 19 Aug 2020, 11:33

2 Replies

1800 Views

Last post by yp00475025
21 Sep 2020, 07:33
OTRS Installation ON Custom Port

Last post by yp00475025 « 18 Sep 2020, 14:48
Replies: 5
by yp00475025 » 16 Sep 2020, 09:05

5 Replies

2150 Views

Last post by yp00475025
18 Sep 2020, 14:48
Custom config XML in Custom folder

Last post by zzz « 14 Sep 2020, 15:19
Replies: 1
by bah » 14 Sep 2020, 15:09

1 Replies

1769 Views

Last post by zzz
14 Sep 2020, 15:19
Otrs Custom button in ticket Zoom screen

Last post by sherni21 « 12 Aug 2020, 11:48
Replies: 3
by sherni21 » 11 Aug 2020, 12:33

3 Replies

2440 Views

Last post by sherni21
12 Aug 2020, 11:48
New Widget on Dashboard

Last post by zzz « 03 Aug 2020, 13:56
Replies: 1
by fasiha » 03 Aug 2020, 13:29

1 Replies

1625 Views

Last post by zzz
03 Aug 2020, 13:56
Notification status types aren't translatet?

Last post by jojo « 28 Jul 2020, 17:42
Replies: 1
by tbraemer » 28 Jul 2020, 17:37

1 Replies

1512 Views

Last post by jojo
28 Jul 2020, 17:42

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