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Creazione Process Management OTRS 4 FREE

Last post by albo « 02 Feb 2015, 11:56

by albo » 02 Feb 2015, 11:56

0 Replies

93314 Views

Last post by albo
02 Feb 2015, 11:56
Inviare la survey in base alla coda

Last post by Ozzy « 19 Jan 2015, 19:16
Replies: 1
by batman2008 » 20 Dec 2014, 15:49

1 Replies

57614 Views

Last post by Ozzy
19 Jan 2015, 19:16
Inoltrare email con storia del ticket

Last post by claudiomaf « 08 Jan 2015, 16:26

by claudiomaf » 08 Jan 2015, 16:26

0 Replies

51761 Views

Last post by claudiomaf
08 Jan 2015, 16:26
OTRS Multinodo

Last post by Lorenzo_Marschall « 06 Nov 2014, 19:35
Replies: 1
by batman2008 » 18 Oct 2014, 12:42

1 Replies

51755 Views

Last post by Lorenzo_Marschall
06 Nov 2014, 19:35
Formato DATA

Last post by Lorenzo_Marschall « 06 Nov 2014, 19:29
Replies: 1
by Catalin » 23 Oct 2014, 10:20

1 Replies

51701 Views

Last post by Lorenzo_Marschall
06 Nov 2014, 19:29
Bloccare ticket chiuso

Last post by Giulio Soleni « 14 Oct 2014, 12:49
Replies: 3
by Roby77 » 13 Oct 2014, 09:59

3 Replies

52594 Views

Last post by Giulio Soleni
14 Oct 2014, 12:49
configurazioni custom stats

Last post by Giulio Soleni « 14 Oct 2014, 09:43
Replies: 1
by dario098 » 03 Sep 2014, 09:12

1 Replies

50615 Views

Last post by Giulio Soleni
14 Oct 2014, 09:43
Attribuzione Operatore

Last post by paoloarioli « 20 Aug 2014, 12:39

by paoloarioli » 20 Aug 2014, 12:39

0 Replies

50300 Views

Last post by paoloarioli
20 Aug 2014, 12:39
Chiusura ticket con invio email

Last post by Spike07 « 12 Aug 2014, 15:28
Replies: 6
by Spike07 » 07 Aug 2014, 20:07

6 Replies

55137 Views

Last post by Spike07
12 Aug 2014, 15:28
Catalogare tkt con tipo a più livelli

Last post by mbonfiglio « 19 Jun 2014, 16:11

by mbonfiglio » 19 Jun 2014, 16:11

0 Replies

48770 Views

Last post by mbonfiglio
19 Jun 2014, 16:11
Impossibile creare un agente

Last post by effemmeffe « 22 Apr 2014, 16:19

by effemmeffe » 22 Apr 2014, 16:19

0 Replies

48037 Views

Last post by effemmeffe
22 Apr 2014, 16:19
Migrare vecchi tickets su OTRS

Last post by onofriopetruzzella « 28 Mar 2014, 16:29

by onofriopetruzzella » 28 Mar 2014, 16:29

0 Replies

49614 Views

Last post by onofriopetruzzella
28 Mar 2014, 16:29
Come, aggiungere colonna in Richieste - Vista di stato

Last post by FraUser « 10 Mar 2014, 12:34
Replies: 1
by Pabli » 23 Oct 2013, 14:41

1 Replies

50152 Views

Last post by FraUser
10 Mar 2014, 12:34
formato europeo <OTRS_TICKET_Created>

Last post by FraUser « 10 Mar 2014, 12:27
Replies: 1
by mmmatty » 27 Nov 2013, 14:18

1 Replies

49614 Views

Last post by FraUser
10 Mar 2014, 12:27
Aggiunta campo Cc

Last post by FraUser « 10 Mar 2014, 11:50
Replies: 1
by Elisa » 15 Dec 2013, 23:32

1 Replies

49019 Views

Last post by FraUser
10 Mar 2014, 11:50
Aggiornare Ticket Owner

Last post by FraUser « 10 Mar 2014, 11:48
Replies: 3
by GianniOTRS » 30 Jan 2014, 19:21

3 Replies

52587 Views

Last post by FraUser
10 Mar 2014, 11:48
Posizione campi dinamici

Last post by FraUser « 10 Mar 2014, 11:38
Replies: 1
by erobust » 03 Feb 2014, 23:07

1 Replies

50499 Views

Last post by FraUser
10 Mar 2014, 11:38
Controllo su due date

Last post by erobust « 03 Feb 2014, 23:01

by erobust » 03 Feb 2014, 23:01

0 Replies

48140 Views

Last post by erobust
03 Feb 2014, 23:01
Unisco o Collego?

Last post by vilas66 « 21 Nov 2013, 20:47
Replies: 1
by Laura » 16 Jul 2013, 13:27

1 Replies

49346 Views

Last post by vilas66
21 Nov 2013, 20:47
WS Associazione automatica di un CI

Last post by fabioragone « 18 Oct 2013, 19:19

by fabioragone » 18 Oct 2013, 19:19

0 Replies

50321 Views

Last post by fabioragone
18 Oct 2013, 19:19
Database Clienti

Last post by Rinaldo « 10 Sep 2013, 16:10

by Rinaldo » 10 Sep 2013, 16:10

0 Replies

48602 Views

Last post by Rinaldo
10 Sep 2013, 16:10
ITSM

Last post by redhawks « 19 Jul 2013, 10:58

by redhawks » 19 Jul 2013, 10:58

0 Replies

45525 Views

Last post by redhawks
19 Jul 2013, 10:58
Schedulazione automatica apertura ticket quotidiana

Last post by patri1968 « 20 Jun 2013, 12:32

by patri1968 » 20 Jun 2013, 12:32

0 Replies

43988 Views

Last post by patri1968
20 Jun 2013, 12:32
Problemi installazione dalla 3.2.5 in poi

Last post by ricamari « 12 Jun 2013, 12:39
Replies: 1
by ricamari » 22 May 2013, 17:46

1 Replies

46832 Views

Last post by ricamari
12 Jun 2013, 12:39
Modifiche al calendario

Last post by dambriz « 29 May 2013, 16:20

by dambriz » 29 May 2013, 16:20

0 Replies

45502 Views

Last post by dambriz
29 May 2013, 16:20
Notifiche solo agli agenti e non ai clienti

Last post by fcannavacciuolo « 09 May 2013, 16:28

by fcannavacciuolo » 09 May 2013, 16:28

0 Replies

42132 Views

Last post by fcannavacciuolo
09 May 2013, 16:28
customer accesso in otrs in base a compagnia di appartenenza

Last post by Andrea « 30 Apr 2013, 10:35

by Andrea » 30 Apr 2013, 10:35

0 Replies

40330 Views

Last post by Andrea
30 Apr 2013, 10:35
Seleziona code

Last post by VCARUGATE « 16 Apr 2013, 16:43

by VCARUGATE » 16 Apr 2013, 16:43

0 Replies

39580 Views

Last post by VCARUGATE
16 Apr 2013, 16:43
SLA escaletion

Last post by Annalisa « 04 Apr 2013, 16:34

by Annalisa » 04 Apr 2013, 16:34

0 Replies

40294 Views

Last post by Annalisa
04 Apr 2013, 16:34
Inoltro Ticket a mail esterna e ricezione risposta

Last post by gabar82 « 04 Apr 2013, 15:09
Replies: 1
by iamneo » 26 Feb 2013, 18:12

1 Replies

15864 Views

Last post by gabar82
04 Apr 2013, 15:09
Configurazione pannello Customer

Last post by Giulio Soleni « 19 Feb 2013, 00:59
Replies: 1
by mlaforgia » 29 Jan 2013, 10:59

1 Replies

16064 Views

Last post by Giulio Soleni
19 Feb 2013, 00:59
eventi in arrivo e ordinamento ticket

Last post by gabar82 « 18 Dec 2012, 14:51
Replies: 1
by aitalo » 02 Dec 2012, 20:41

1 Replies

15785 Views

Last post by gabar82
18 Dec 2012, 14:51
Disabilitare lock ticket automatico dopo la risposta

Last post by gabar82 « 20 Oct 2012, 09:22
Replies: 6
by Agatino » 18 Oct 2012, 10:13

6 Replies

18193 Views

Last post by gabar82
20 Oct 2012, 09:22
Creare reportistica personalizzata

Last post by gabar82 « 19 Oct 2012, 12:43
Replies: 7
by brcttr » 16 Oct 2012, 10:45

7 Replies

18828 Views

Last post by gabar82
19 Oct 2012, 12:43
Collegare due sistemi OTRS diversi

Last post by gabar82 « 19 Oct 2012, 10:00
Replies: 5
by brcttr » 16 Oct 2012, 10:40

5 Replies

15412 Views

Last post by gabar82
19 Oct 2012, 10:00
Creazione di un nuovo modulo

Last post by Giulio Soleni « 13 Oct 2012, 15:19
Replies: 1
by LuciferSam » 08 Oct 2012, 17:57

1 Replies

13649 Views

Last post by Giulio Soleni
13 Oct 2012, 15:19
Autorisposte allo Spostamento tra Code

Last post by gabar82 « 02 Oct 2012, 08:14
Replies: 2
by mlaforgia » 23 Mar 2012, 14:17

2 Replies

14142 Views

Last post by gabar82
02 Oct 2012, 08:14
Gestione dei Customers

Last post by Giulio Soleni « 19 Jun 2012, 23:12
Replies: 1
by AlessandroLeone » 27 Mar 2012, 14:02

1 Replies

14767 Views

Last post by Giulio Soleni
19 Jun 2012, 23:12
Gestione tipi di ticket

Last post by AlessandroLeone « 27 Mar 2012, 13:58
Replies: 1
by AlessandroLeone » 19 Mar 2012, 13:30

1 Replies

13396 Views

Last post by AlessandroLeone
27 Mar 2012, 13:58
Nuovo Fields

Last post by AlessandroLeone « 21 Mar 2012, 12:22

by AlessandroLeone » 21 Mar 2012, 12:22

0 Replies

13419 Views

Last post by AlessandroLeone
21 Mar 2012, 12:22
Problema visualizzazione lista Servizi

Last post by NickGnd « 05 Mar 2012, 20:09
Replies: 4
by francesco85 » 22 Feb 2012, 10:20

4 Replies

16628 Views

Last post by NickGnd
05 Mar 2012, 20:09
Servizi e SLA

Last post by NickGnd « 20 Jan 2012, 15:35

by NickGnd » 20 Jan 2012, 15:35

0 Replies

13345 Views

Last post by NickGnd
20 Jan 2012, 15:35
[SOLVED] Modulo ITSM : Dipendenze tra WorkOrder

Last post by gciotola « 18 Jan 2012, 18:34
Replies: 2
by gciotola » 18 Jan 2012, 16:04

2 Replies

15570 Views

Last post by gciotola
18 Jan 2012, 18:34
Integrazione di Shibboleth con OTRS

Last post by NickGnd « 18 Jan 2012, 10:58

by NickGnd » 18 Jan 2012, 10:58

0 Replies

13064 Views

Last post by NickGnd
18 Jan 2012, 10:58
Spostamento massivo di Ticket su altra coda

Last post by giorgioperozzi22 « 20 Dec 2011, 21:02
Replies: 2
by Lorenzo_Marschall » 05 Oct 2011, 21:47

2 Replies

4183 Views

Last post by giorgioperozzi22
20 Dec 2011, 21:02
Personalizzazione risposta automatica in base al mittente

Last post by giorgioperozzi22 « 20 Dec 2011, 20:54

by giorgioperozzi22 » 20 Dec 2011, 20:54

0 Replies

2808 Views

Last post by giorgioperozzi22
20 Dec 2011, 20:54
Nuova Installazione

Last post by Lorenzo_Marschall « 06 Nov 2011, 13:28
Replies: 3
by PeopleInside » 04 Nov 2011, 18:11

3 Replies

5746 Views

Last post by Lorenzo_Marschall
06 Nov 2011, 13:28
NOTE visibili agli utenti

Last post by darksideofthemoon « 03 Nov 2011, 12:40
Replies: 1
by darksideofthemoon » 01 Nov 2011, 20:17

1 Replies

3392 Views

Last post by darksideofthemoon
03 Nov 2011, 12:40
Storico ticket

Last post by Lorenzo_Marschall « 07 Oct 2011, 10:29
Replies: 5
by darksideofthemoon » 05 Oct 2011, 14:16

5 Replies

6311 Views

Last post by Lorenzo_Marschall
07 Oct 2011, 10:29
molteplici chiusure di un ticket

Last post by Lorenzo_Marschall « 26 Sep 2011, 19:04
Replies: 1
by daniela73 » 26 Sep 2011, 11:45

1 Replies

3448 Views

Last post by Lorenzo_Marschall
26 Sep 2011, 19:04

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