Come devo fare

New Topic

111 topics

Topics

Replies

Views

Last post

Inviare la survey in base alla coda

Last post by Ozzy « 19 Jan 2015, 19:16
Replies: 1
by batman2008 » 20 Dec 2014, 15:49

1 Replies

57359 Views

Last post by Ozzy
19 Jan 2015, 19:16
Inoltrare email con storia del ticket

Last post by claudiomaf « 08 Jan 2015, 16:26

by claudiomaf » 08 Jan 2015, 16:26

0 Replies

51517 Views

Last post by claudiomaf
08 Jan 2015, 16:26
OTRS Multinodo

Last post by Lorenzo_Marschall « 06 Nov 2014, 19:35
Replies: 1
by batman2008 » 18 Oct 2014, 12:42

1 Replies

51504 Views

Last post by Lorenzo_Marschall
06 Nov 2014, 19:35
Formato DATA

Last post by Lorenzo_Marschall « 06 Nov 2014, 19:29
Replies: 1
by Catalin » 23 Oct 2014, 10:20

1 Replies

51459 Views

Last post by Lorenzo_Marschall
06 Nov 2014, 19:29
Bloccare ticket chiuso

Last post by Giulio Soleni « 14 Oct 2014, 12:49
Replies: 3
by Roby77 » 13 Oct 2014, 09:59

3 Replies

52271 Views

Last post by Giulio Soleni
14 Oct 2014, 12:49
configurazioni custom stats

Last post by Giulio Soleni « 14 Oct 2014, 09:43
Replies: 1
by dario098 » 03 Sep 2014, 09:12

1 Replies

50353 Views

Last post by Giulio Soleni
14 Oct 2014, 09:43
Attribuzione Operatore

Last post by paoloarioli « 20 Aug 2014, 12:39

by paoloarioli » 20 Aug 2014, 12:39

0 Replies

50082 Views

Last post by paoloarioli
20 Aug 2014, 12:39
Chiusura ticket con invio email

Last post by Spike07 « 12 Aug 2014, 15:28
Replies: 6
by Spike07 » 07 Aug 2014, 20:07

6 Replies

54774 Views

Last post by Spike07
12 Aug 2014, 15:28
Catalogare tkt con tipo a più livelli

Last post by mbonfiglio « 19 Jun 2014, 16:11

by mbonfiglio » 19 Jun 2014, 16:11

0 Replies

48544 Views

Last post by mbonfiglio
19 Jun 2014, 16:11
Impossibile creare un agente

Last post by effemmeffe « 22 Apr 2014, 16:19

by effemmeffe » 22 Apr 2014, 16:19

0 Replies

47793 Views

Last post by effemmeffe
22 Apr 2014, 16:19
Migrare vecchi tickets su OTRS

Last post by onofriopetruzzella « 28 Mar 2014, 16:29

by onofriopetruzzella » 28 Mar 2014, 16:29

0 Replies

49376 Views

Last post by onofriopetruzzella
28 Mar 2014, 16:29
Come, aggiungere colonna in Richieste - Vista di stato

Last post by FraUser « 10 Mar 2014, 12:34
Replies: 1
by Pabli » 23 Oct 2013, 14:41

1 Replies

49884 Views

Last post by FraUser
10 Mar 2014, 12:34
formato europeo <OTRS_TICKET_Created>

Last post by FraUser « 10 Mar 2014, 12:27
Replies: 1
by mmmatty » 27 Nov 2013, 14:18

1 Replies

49380 Views

Last post by FraUser
10 Mar 2014, 12:27
Aggiunta campo Cc

Last post by FraUser « 10 Mar 2014, 11:50
Replies: 1
by Elisa » 15 Dec 2013, 23:32

1 Replies

48796 Views

Last post by FraUser
10 Mar 2014, 11:50
Aggiornare Ticket Owner

Last post by FraUser « 10 Mar 2014, 11:48
Replies: 3
by GianniOTRS » 30 Jan 2014, 19:21

3 Replies

52289 Views

Last post by FraUser
10 Mar 2014, 11:48
Posizione campi dinamici

Last post by FraUser « 10 Mar 2014, 11:38
Replies: 1
by erobust » 03 Feb 2014, 23:07

1 Replies

50261 Views

Last post by FraUser
10 Mar 2014, 11:38
Controllo su due date

Last post by erobust « 03 Feb 2014, 23:01

by erobust » 03 Feb 2014, 23:01

0 Replies

47905 Views

Last post by erobust
03 Feb 2014, 23:01
Unisco o Collego?

Last post by vilas66 « 21 Nov 2013, 20:47
Replies: 1
by Laura » 16 Jul 2013, 13:27

1 Replies

49104 Views

Last post by vilas66
21 Nov 2013, 20:47
WS Associazione automatica di un CI

Last post by fabioragone « 18 Oct 2013, 19:19

by fabioragone » 18 Oct 2013, 19:19

0 Replies

50103 Views

Last post by fabioragone
18 Oct 2013, 19:19
Database Clienti

Last post by Rinaldo « 10 Sep 2013, 16:10

by Rinaldo » 10 Sep 2013, 16:10

0 Replies

48355 Views

Last post by Rinaldo
10 Sep 2013, 16:10
ITSM

Last post by redhawks « 19 Jul 2013, 10:58

by redhawks » 19 Jul 2013, 10:58

0 Replies

45304 Views

Last post by redhawks
19 Jul 2013, 10:58
Schedulazione automatica apertura ticket quotidiana

Last post by patri1968 « 20 Jun 2013, 12:32

by patri1968 » 20 Jun 2013, 12:32

0 Replies

43754 Views

Last post by patri1968
20 Jun 2013, 12:32
Problemi installazione dalla 3.2.5 in poi

Last post by ricamari « 12 Jun 2013, 12:39
Replies: 1
by ricamari » 22 May 2013, 17:46

1 Replies

46602 Views

Last post by ricamari
12 Jun 2013, 12:39
Modifiche al calendario

Last post by dambriz « 29 May 2013, 16:20

by dambriz » 29 May 2013, 16:20

0 Replies

45279 Views

Last post by dambriz
29 May 2013, 16:20
Notifiche solo agli agenti e non ai clienti

Last post by fcannavacciuolo « 09 May 2013, 16:28

by fcannavacciuolo » 09 May 2013, 16:28

0 Replies

41909 Views

Last post by fcannavacciuolo
09 May 2013, 16:28
customer accesso in otrs in base a compagnia di appartenenza

Last post by Andrea « 30 Apr 2013, 10:35

by Andrea » 30 Apr 2013, 10:35

0 Replies

40064 Views

Last post by Andrea
30 Apr 2013, 10:35
Seleziona code

Last post by VCARUGATE « 16 Apr 2013, 16:43

by VCARUGATE » 16 Apr 2013, 16:43

0 Replies

39358 Views

Last post by VCARUGATE
16 Apr 2013, 16:43
SLA escaletion

Last post by Annalisa « 04 Apr 2013, 16:34

by Annalisa » 04 Apr 2013, 16:34

0 Replies

40081 Views

Last post by Annalisa
04 Apr 2013, 16:34
Inoltro Ticket a mail esterna e ricezione risposta

Last post by gabar82 « 04 Apr 2013, 15:09
Replies: 1
by iamneo » 26 Feb 2013, 18:12

1 Replies

15658 Views

Last post by gabar82
04 Apr 2013, 15:09
Configurazione pannello Customer

Last post by Giulio Soleni « 19 Feb 2013, 00:59
Replies: 1
by mlaforgia » 29 Jan 2013, 10:59

1 Replies

15870 Views

Last post by Giulio Soleni
19 Feb 2013, 00:59
eventi in arrivo e ordinamento ticket

Last post by gabar82 « 18 Dec 2012, 14:51
Replies: 1
by aitalo » 02 Dec 2012, 20:41

1 Replies

15591 Views

Last post by gabar82
18 Dec 2012, 14:51
Disabilitare lock ticket automatico dopo la risposta

Last post by gabar82 « 20 Oct 2012, 09:22
Replies: 6
by Agatino » 18 Oct 2012, 10:13

6 Replies

17900 Views

Last post by gabar82
20 Oct 2012, 09:22
Creare reportistica personalizzata

Last post by gabar82 « 19 Oct 2012, 12:43
Replies: 7
by brcttr » 16 Oct 2012, 10:45

7 Replies

18527 Views

Last post by gabar82
19 Oct 2012, 12:43
Collegare due sistemi OTRS diversi

Last post by gabar82 « 19 Oct 2012, 10:00
Replies: 5
by brcttr » 16 Oct 2012, 10:40

5 Replies

15154 Views

Last post by gabar82
19 Oct 2012, 10:00
Creazione di un nuovo modulo

Last post by Giulio Soleni « 13 Oct 2012, 15:19
Replies: 1
by LuciferSam » 08 Oct 2012, 17:57

1 Replies

13454 Views

Last post by Giulio Soleni
13 Oct 2012, 15:19
Autorisposte allo Spostamento tra Code

Last post by gabar82 « 02 Oct 2012, 08:14
Replies: 2
by mlaforgia » 23 Mar 2012, 14:17

2 Replies

13934 Views

Last post by gabar82
02 Oct 2012, 08:14
Gestione dei Customers

Last post by Giulio Soleni « 19 Jun 2012, 23:12
Replies: 1
by AlessandroLeone » 27 Mar 2012, 14:02

1 Replies

14579 Views

Last post by Giulio Soleni
19 Jun 2012, 23:12
Gestione tipi di ticket

Last post by AlessandroLeone « 27 Mar 2012, 13:58
Replies: 1
by AlessandroLeone » 19 Mar 2012, 13:30

1 Replies

13202 Views

Last post by AlessandroLeone
27 Mar 2012, 13:58
Nuovo Fields

Last post by AlessandroLeone « 21 Mar 2012, 12:22

by AlessandroLeone » 21 Mar 2012, 12:22

0 Replies

13250 Views

Last post by AlessandroLeone
21 Mar 2012, 12:22
Problema visualizzazione lista Servizi

Last post by NickGnd « 05 Mar 2012, 20:09
Replies: 4
by francesco85 » 22 Feb 2012, 10:20

4 Replies

16396 Views

Last post by NickGnd
05 Mar 2012, 20:09
Servizi e SLA

Last post by NickGnd « 20 Jan 2012, 15:35

by NickGnd » 20 Jan 2012, 15:35

0 Replies

13131 Views

Last post by NickGnd
20 Jan 2012, 15:35
[SOLVED] Modulo ITSM : Dipendenze tra WorkOrder

Last post by gciotola « 18 Jan 2012, 18:34
Replies: 2
by gciotola » 18 Jan 2012, 16:04

2 Replies

15365 Views

Last post by gciotola
18 Jan 2012, 18:34
Integrazione di Shibboleth con OTRS

Last post by NickGnd « 18 Jan 2012, 10:58

by NickGnd » 18 Jan 2012, 10:58

0 Replies

12891 Views

Last post by NickGnd
18 Jan 2012, 10:58
Spostamento massivo di Ticket su altra coda

Last post by giorgioperozzi22 « 20 Dec 2011, 21:02
Replies: 2
by Lorenzo_Marschall » 05 Oct 2011, 21:47

2 Replies

3970 Views

Last post by giorgioperozzi22
20 Dec 2011, 21:02
Personalizzazione risposta automatica in base al mittente

Last post by giorgioperozzi22 « 20 Dec 2011, 20:54

by giorgioperozzi22 » 20 Dec 2011, 20:54

0 Replies

2595 Views

Last post by giorgioperozzi22
20 Dec 2011, 20:54
Nuova Installazione

Last post by Lorenzo_Marschall « 06 Nov 2011, 13:28
Replies: 3
by PeopleInside » 04 Nov 2011, 18:11

3 Replies

5494 Views

Last post by Lorenzo_Marschall
06 Nov 2011, 13:28
NOTE visibili agli utenti

Last post by darksideofthemoon « 03 Nov 2011, 12:40
Replies: 1
by darksideofthemoon » 01 Nov 2011, 20:17

1 Replies

3222 Views

Last post by darksideofthemoon
03 Nov 2011, 12:40
Storico ticket

Last post by Lorenzo_Marschall « 07 Oct 2011, 10:29
Replies: 5
by darksideofthemoon » 05 Oct 2011, 14:16

5 Replies

6036 Views

Last post by Lorenzo_Marschall
07 Oct 2011, 10:29
molteplici chiusure di un ticket

Last post by Lorenzo_Marschall « 26 Sep 2011, 19:04
Replies: 1
by daniela73 » 26 Sep 2011, 11:45

1 Replies

3257 Views

Last post by Lorenzo_Marschall
26 Sep 2011, 19:04
modifica del problema ticket (utente alle prime armi)

Last post by daniela73 « 26 Sep 2011, 11:42
Replies: 4
by daniela73 » 23 Sep 2011, 10:16

4 Replies

4671 Views

Last post by daniela73
26 Sep 2011, 11:42

New Topic

111 topics

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum