Looking for OTRS experts

Do you do templating design work, write Perl, or otherwise have expertise that you want to try to bring to market. Please do so here.
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hkais
Znuny newbie
Posts: 89
Joined: 16 Apr 2016, 08:55
Znuny / OTRS Version: 5.0.26

Looking for OTRS experts

Post by hkais »

I am looking or OTRS/Znuny Experts with following experiences:
- Integrations of In/Out REST APIs
- Extensions of UIs (Dashboards, Buttons, Menus) in OTRS
- Creation of custom modules or custom commands
- migration support of otrs to znuny with migration from centos back to ubunut

Need real experts on OTRS/Znuny
jojo
OTRS Employee
Posts: 14944
Joined: 26 Jan 2007, 14:50
Znuny / OTRS Version: Git Master
Contact:

Re: Looking for OTRS experts

Post by jojo »

Well there are several companies offering services for OTRS Community Edition and Forks like Znuny, OTOBO etc.

So what exactly do you need? Projectbased work? Admin Tasks on da or hourly basis? Are you already on an actual version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
hkais
Znuny newbie
Posts: 89
Joined: 16 Apr 2016, 08:55
Znuny / OTRS Version: 5.0.26

Re: Looking for OTRS experts

Post by hkais »

jojo wrote: 20 Aug 2021, 20:52 Well there are several companies offering services for OTRS Community Edition and Forks like Znuny, OTOBO etc.

So what exactly do you need? Projectbased work? Admin Tasks on da or hourly basis? Are you already on an actual version?
There are mostly Admin tasks, knowing well how Znuny / OTRS CE works for a high level of automation and process configuration.
Also know how to manage integrations of different systems like CRM via API, or custom command or custom module

And on beginning preferably hourly based.
Current version otrs 5.latest
jojo
OTRS Employee
Posts: 14944
Joined: 26 Jan 2007, 14:50
Znuny / OTRS Version: Git Master
Contact:

Re: Looking for OTRS experts

Post by jojo »

So first of all you should update to the latest version due to several vulnerabilities in version 5. Also I suggest to hire a company with deep background on OTRS consulting.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
reneeb
Znuny guru
Posts: 4964
Joined: 13 Mar 2011, 09:54
Znuny / OTRS Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Looking for OTRS experts

Post by reneeb »

Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
alexus
Znuny wizard
Posts: 364
Joined: 20 Sep 2010, 16:54
Znuny / OTRS Version: OTRS 6 CE
Real Name: Alexey Yusov
Company: Radiant System Group s.r.o
Location: Prague
Contact:

Re: Looking for OTRS experts

Post by alexus »

hkais wrote: 20 Aug 2021, 20:26 I am looking or OTRS/Znuny Experts with following experiences:
- Integrations of In/Out REST APIs
- Extensions of UIs (Dashboards, Buttons, Menus) in OTRS
- Creation of custom modules or custom commands
- migration support of otrs to znuny with migration from centos back to ubunut

Need real experts on OTRS/Znuny
Hi, feel free to contact me))
Alexey Yusov

Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal

Radiant System OTRS Intergrator
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