Hallo
eigentlich sollte fast alles richtig sein.
So hats bei mir funktioniert:
Install mit der vorgefertigen 2.04.
Die alten Dateien alle sichern, Apache stoppen, die Version 2.1.1 drüberkopieren, Datenbankupdate machen
Der Apache kommt dann nicht hoch, weil es unter Linux keine Laufwerksbuchstaben wie D: usw, gibt. Da liegt ein Teil der Dateien wohl unter /opt/....
In den Dateien von 2.1.1 die der Apache anmeckert sind aber die Linux-Pfade angegeben.
Bei mir waren es (unter otrs/scripts)
apache2-httpd-new.include.conf
apache2-perl-startup.pl
Nehmt euch die alten Dateien aus 2.0.4 und vergleicht sie.
bei
apache2-httpd-new.include.conf muss man nur die Pfade für Windows verträglich anpassen
bei
apache2-perl-startup.pl auch die Modulliste vergleichen. Da die FAQs nicht mehr integiert sind, muss man hier etwas nachdenken und die beiden Dateien sinnvoll zusammenführen.
Vielleicht hängts da dran.
Hier mal meine OHNE Gewähr, die Pfade müssen natürlich immer angepasst werden.
-----------------apache2-httpd-new.include.conf
# --
# added for OTRS (
http://otrs.org/)
# --
# agent, admin and customer frontend
ScriptAlias /otrs/ "D:/OTRS/otrs/bin/cgi-bin/"
Alias /otrs-web/ "D:/OTRS/otrs/var/httpd/htdocs/"
# load all otrs modules
Perlrequire D:/OTRS/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
PerlModule Apache2::RequestRec
# set mod_perl2 options
<Location /otrs>
# ErrorDocument 403 /otrs/customer.pl
AllowOverride None
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
PerlOptions +SetupEnv
Order allow,deny
Allow from all
</Location>
# directory settings
<Directory "D:/OTRS/otrs/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
</Directory>
<Directory "D:/OTRS/otrs/var/httpd/htdocs/">
AllowOverride None
Order allow,deny
Allow from all
</Directory>
# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400
------------------apache2-perl-startup.pl
#! /usr/bin/perl
use strict;
# make sure we are in a sane environment.
#$ENV{GATEWAY_INTERFACE} =~ /^CGI-Perl/ or die "GATEWAY_INTERFACE not Perl!";
# check $ENV{MOD_PERL}, $ENV{GATEWAY_INTERFACE} is deprecated for mod_perl2
$ENV{MOD_PERL} =~ /mod_perl/ or die "MOD_PERL not used!";
# --
# set otrs lib path!
# --
use lib "D:/OTRS/otrs/";
use lib "D:/OTRS/otrs/Kernel/cpan-lib";
# pull in things we will use in most requests so it is read and compiled
# exactly once
#use CGI (); CGI->compile(':all');
use CGI (); CGI->compile(':cgi');
use CGI::Carp ();
#use Apache ();
#use Apache::DBI ();
#Apache::DBI->connect_on_init('DBI:mysql:otrs', 'otrs', 'some-pass');
use DBI ();
# enable this if you use mysql
use DBD::mysql ();
# enable this if you use postgresql
#use DBD::Pg ();
# enable this if you use oracle
#use DBD::Oracle ();
use Kernel::Config;
use Kernel::System::Web::InterfaceAgent;
use Kernel::System::Web::InterfaceCustomer;
use Kernel::System::Web::InterfacePublic;
use Kernel::System::Web::Request;
use Kernel::System::Web::UploadCache;
use Kernel::System::DB;
use Kernel::System::DB::mysql;
use Kernel::System::Encode;
use Kernel::System::Time;
use Kernel::System::Auth;
use Kernel::System::Auth::DB;
#use Kernel::System::Auth::LDAP;
use Kernel::System::AuthSession;
#use Kernel::System::AuthSession::IPC;
use Kernel::System::AuthSession::DB;
#use Kernel::System::AuthSession::FS;
use Kernel::System::User;
use Kernel::System::User::Preferences::DB;
use Kernel::System::Permission;
#use Kernel::System::PDF;
use Kernel::System::XML;
use Kernel::System::Log;
#use Kernel::System::Log::SysLog;
use Kernel::System::Log::File;
use Kernel::System::Ticket;
use Kernel::System::Ticket::ArticleStorageDB;
#use Kernel::System::Ticket::ArticleStorageFS;
#use Kernel::System::Ticket::IndexAccelerator::RuntimeDB;
#use Kernel::System::Ticket::IndexAccelerator::StaticDB;
use Kernel::System::Ticket::Number::DateChecksum;
#use Kernel::System::Ticket::Number::Date;
#use Kernel::System::Ticket::Number::AutoIncrement;
#use Kernel::System::Ticket::Number::Random;
use Kernel::System::Queue;
use Kernel::System::Lock;
use Kernel::System::State;
use Kernel::System::Priority;
use Kernel::System::CustomerUser;
#use Kernel::System::CustomerUser::DB;
#use Kernel::System::CustomerUser::LDAP;
use Kernel::System::CustomerGroup;
use Kernel::System::CustomerAuth;
#use Kernel::System::CustomerAuth::DB;
#use Kernel::System::CustomerAuth::LDAP;
use Kernel::System::CheckItem;
use Kernel::System::AutoResponse;
use Kernel::System::Notification;
use Kernel::System::FAQ;
use Kernel::System::Email;
# web agent middle ware modules
use Kernel::Modules::AgentTicketQueue;
use Kernel::Modules::AgentTicketStatusView;
use Kernel::Modules::AgentTicketMove;
use Kernel::Modules::AgentTicketZoom;
use Kernel::Modules::AgentTicketAttachment;
use Kernel::Modules::AgentTicketPrint;
use Kernel::Modules::AgentTicketPlain;
use Kernel::Modules::AgentTicketNote;
use Kernel::Modules::AgentTicketLock;
use Kernel::Modules::AgentTicketPriority;
use Kernel::Modules::AgentTicketFreeText;
use Kernel::Modules::AgentTicketClose;
use Kernel::Modules::AgentTicketPending;
use Kernel::Modules::AgentTicketSearch;
use Kernel::Modules::AgentTicketCompose;
use Kernel::Modules::AgentTicketForward;
use Kernel::Modules::AgentTicketBounce;
use Kernel::Modules::AgentTicketCustomer;
use Kernel::Modules::AgentTicketMailbox;
use Kernel::Modules::AgentTicketOwner;
use Kernel::Modules::AgentTicketHistory;
use Kernel::Modules::AgentTicketBulk;
use Kernel::Modules::AgentTicketPhone;
use Kernel::Modules::AgentTicketEmail;
use Kernel::Modules::AgentSpelling;
use Kernel::Modules::AgentBook;
use Kernel::Modules::AgentLinkObject;
use Kernel::Modules::AgentPreferences;
# web admin middle ware modules
use Kernel::Modules::Admin;
use Kernel::Modules::AdminLog;
use Kernel::Modules::AdminSession;
use Kernel::Modules::AdminSelectBox;
use Kernel::Modules::AdminResponse;
use Kernel::Modules::AdminQueueResponses;
use Kernel::Modules::AdminAttachment;
use Kernel::Modules::AdminResponseAttachment;
use Kernel::Modules::AdminQueue;
use Kernel::Modules::AdminAutoResponse;
use Kernel::Modules::AdminQueueAutoResponse;
use Kernel::Modules::AdminSalutation;
use Kernel::Modules::AdminSignature;
use Kernel::Modules::AdminUser;
use Kernel::Modules::AdminGroup;
use Kernel::Modules::AdminUserGroup;
use Kernel::Modules::AdminSystemAddress;
use Kernel::Modules::AdminPOP3;
use Kernel::Modules::AdminPGP;
use Kernel::Modules::AdminSMIME;
use Kernel::Modules::AdminPostMasterFilter;
use Kernel::Modules::AdminState;
use Kernel::Modules::AdminNotification;
use Kernel::Modules::AdminEmail;
use Kernel::Modules::AdminSysConfig;
use Kernel::Modules::AdminPackageManager;
use Kernel::Modules::AdminCustomerUser;
use Kernel::Modules::AdminCustomerUserGroup;
use Kernel::Modules::AdminRole;
use Kernel::Modules::AdminRoleUser;
use Kernel::Modules::AdminRoleGroup;
# web customer middle ware modules
use Kernel::Modules::CustomerPreferences;
use Kernel::Modules::CustomerTicketAttachment;
use Kernel::Modules::CustomerTicketMessage;
use Kernel::Modules::CustomerTicketOverView;
use Kernel::Modules::CustomerTicketZoom;
use Kernel::Modules::CustomerZoom;
# web stats module
use Kernel::Modules::AgentStats;
# frontend modules
use Kernel::Output::HTML::Layout;
use Kernel::Output::HTML::LayoutTicket;
use Kernel::Output::HTML::PreferencesGeneric;
use Kernel::Output::HTML::PreferencesLanguage;
use Kernel::Output::HTML::PreferencesPassword;
use Kernel::Output::HTML::PreferencesTheme;
use Kernel::Output::HTML::NavBarModuleAdmin;
use Kernel::Output::HTML::NotificationUIDCheck;
use Kernel::Output::HTML::NotificationCharsetCheck;
use Kernel::Output::HTML::NotificationAgentOnline;
use Kernel::Output::HTML::NotificationCustomerOnline;
use Kernel::Output::HTML::NotificationAgentTicket;
use Kernel::Output::HTML::NotificationAgentTicketSeen;
use Kernel::Output::HTML::TicketMenuGeneric;
use Kernel::Output::HTML::TicketMenuLock;
use Kernel::Output::HTML::NavBarLockedTickets;
use Kernel::Output::HTML::NavBarTicketBulkAction;
use Kernel::Output::HTML::ArticleAttachmentDownload;
use Kernel::Output::HTML::ArticleAttachmentHTMLViewer;
1;
)
