Satisfaction

Moderator: crythias

Post Reply
thoqui
Znuny newbie
Posts: 30
Joined: 10 Jun 2015, 14:43
Znuny Version: 3.3.8

Satisfaction

Post by thoqui »

Hello,

When a ticket is closed, is there a module allowing the person behind the ticket to indicate his satisfaction about the resolution of his request ?

Thanks you

Thomas
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Satisfaction

Post by jojo »

yes, the Survey Module
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
thoqui
Znuny newbie
Posts: 30
Joined: 10 Jun 2015, 14:43
Znuny Version: 3.3.8

Re: Satisfaction

Post by thoqui »

Thanks you for your answer, Jojo!
It works very well.

I hope that you may reply to my other request : viewtopic.php?f=53&t=31852 ?

Thomas
Top
SEOKavya
Znuny newbie
Posts: 1
Joined: 18 Mar 2016, 14:35
Znuny Version: ITSM 3.3
Real Name: Kavya Gupta
Company: FuGenX Technologies Pvt. Ltd.

Re: Satisfaction

Post by SEOKavya »

I really don't know about this ticket satisfaction.
Thank you thoqui for sharing.
Top
Post Reply

Return to “General”