I guess this came up after installing a package but I do not know how to find the the answer
How to troubleshoot this, since OTRS is not giving me a starting point.
Cheers..
Invalid FormID!
Moderator: crythias
Invalid FormID!
Hi team, I see the error "Invalid FormID!" flooding my otrs 5.0.42.
I guess this came up after installing a package but I do not know how to find the the answer
How to troubleshoot this, since OTRS is not giving me a starting point.
Cheers..
I guess this came up after installing a package but I do not know how to find the the answer
How to troubleshoot this, since OTRS is not giving me a starting point.
Cheers..
-
root
- Administrator
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- Znuny / OTRS Version: Znuny LTS and 4/5/6
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Re: Invalid FormID!
Hi,
Maybe the name and version of the package might give a hint. A I would guess that you webserver's error log contains a stack trace which might point you in the right direction.
- Roy
Maybe the name and version of the package might give a hint. A I would guess that you webserver's error log contains a stack trace which might point you in the right direction.
- Roy
Znuny LTS and ((OTRS) Community Edition CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know why ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know why ?
Re: Invalid FormID!
Hi Roy,
I do not know which package it was. I therefore deleted some but the issue did not disappear.
I will check the logs.
THanks for your input.
Cheers,
CBG
I do not know which package it was. I therefore deleted some but the issue did not disappear.
I will check the logs.
THanks for your input.
Cheers,
CBG
Re: Invalid FormID!
A quick grep of the apache error log revealed, that the otrs is unable to get to this address:
Can't perform GET on https://ftp.otrs.org/pub/otrs/misc/pack ... sitory.xml: 500 Can't connect to ftp.otrs.org:443
It really is offline, when pasting the link into the browser.
mhm?
Cheers
Can't perform GET on https://ftp.otrs.org/pub/otrs/misc/pack ... sitory.xml: 500 Can't connect to ftp.otrs.org:443
It really is offline, when pasting the link into the browser.
mhm?
Cheers
-
root
- Administrator
- Posts: 2737
- Joined: 18 Dec 2007, 12:23
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Re: Invalid FormID!
Znuny LTS and ((OTRS) Community Edition CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know why ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know why ?
-
reneeb
- OTRS guru
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Re: Invalid FormID!
Check the apache error log. There you should find a stacktrace that could help to find the cause.
Perl / OTRS development: http://perl-services.de
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Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de