Invalid FormID!

[cbg]

Hi team, I see the error "Invalid FormID!" flooding my otrs 5.0.42.

I guess this came up after installing a package but I do not know how to find the the answer

How to troubleshoot this, since OTRS is not giving me a starting point.

Cheers..

[root]

Hi,

Maybe the name and version of the package might give a hint. A I would guess that you webserver's error log contains a stack trace which might point you in the right direction.

- Roy

[cbg]

Hi Roy,

I do not know which package it was. I therefore deleted some but the issue did not disappear.

I will check the logs.

THanks for your input.

Cheers,
CBG

[cbg]

A quick grep of the apache error log revealed, that the otrs is unable to get to this address:

Can't perform GET on https://ftp.otrs.org/pub/otrs/misc/pack ... sitory.xml: 500 Can't connect to ftp.otrs.org:443

It really is offline, when pasting the link into the browser.

mhm?

Cheers

[root]

Hi,

Check this post: viewtopic.php?f=53&t=42328

- Roy

[reneeb]

Check the apache error log. There you should find a stacktrace that could help to find the cause.