Escalation details in database

[chetannagaonkar]

Hello,

Is there away to identify from the database that a ticket has been escalated? I see that in the ticket table, there are several columns and the escalation time/solution time etc are set. But there doesn't seem to be a way to identify which ticket has been escalated and which one hasn't. Can someone help pls?

Thanks.
Best Regards
Chetan