Upgrade OTRS for windows from 2.4 to 3.7

[Arun]

Hi,

How to upgrade OTRS for windows from 2.4 to 3.7 ?




Thanks & Regards
Arun

[nandozzi]

Directly from the admin manual of 3.0 version:

Code: Select all

http://doc.otrs.org/3.0/en/html/upgrading.html

If you find any problem, i hope to help you.
Bye

[Arun]

Hi,

I upgrade OTRS 2.4 to 3.0, it is working file. The new version of OTRS 3.0 customer ticket viewing page is not displaying "Ticket submitted user name", how to add this field in customer page.



Thanks & Regards
Arun Krishnan B