How to change de pending time reminder

Moderator: crythias

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mportelalima
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Posts: 19
Joined: 28 Aug 2013, 15:41
Znuny Version: 3.1.7

How to change de pending time reminder

Post by mportelalima »

I'd like to know how to change de pending time reminder, by default the otrs remindes me in 24 hours, i'd like to configure to remember earlier
crythias
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Re: How to change de pending time reminder

Post by crythias »

SysConfig
Edit Config Settings in Ticket -> Frontend::Agent
Ticket::Frontend::PendingDiffTime
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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