Setting custom theme for customer interface

[mmesnjak]

Hi,

What I'm trying to do on my OTRS::ITSM v4.0.13 installation and fail at the moment is:
- create new theme (new folder in /opt/otrs/Kernel/Output/HTML named Emergency) -> check
- copy tt file I would like to modify (CustomerHeader.tt) to the newly created folder -> check
- modify this template file so it has one more element in the header which actually is a link -> check
- add new theme in the Framework -> Core::Web -> Frontend::Themes (new key value pair - Emergency : 1) -> check
- assign this new template to the Customer so it renders when showing customer web interface -> fail

How do I go about doing that? I'm obviously missing some key information, but I can not find it.

Please help!

[aph]

did you run setPermissions.pl and restart the webserver?