Hello,
We are using OTRS 5.
One source system needs to send emails which are base64 encoded.
Is it possible to decode these emails when fetching? If yes, any hints for how to achieve this?
Regards,
Tom.
Decode Incoming Base64 Email
Moderator: crythias
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- Znuny advanced
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Re: Decode Incoming Base64 Email
if there properely encoded OTRS should do this already. Pleas enote that OTRS 5 is without security updates since years and has known vulnerabilties
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Decode Incoming Base64 Email
Thank you for the note, we're planning for an upgrade but it will take some time.
I just sent an encoded email using echo -n 'Test123' | base64 and the ticket had the encoded text.
It did not decode automatically. Am I missing some setting?
Regards,
Tom.
Re: Decode Incoming Base64 Email
Putting a base64 text in a plaitext mail is not a valid base64 encoded mime part. Also Thnderbird or other mailclients will not be able to decode it. Mails using a base64 mime transfer encoding will be decoded.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16