Hello,
Does anyone know if it is possible to add more queues to a report, but when you run the report to choose to issue a report only for a certain queue from those set? (I have around 30 queues; a backup solution would be to set 30 reports for each queue separately).
Another question, when we issue a report, is it possible to select a certain period of time? that is, I don't want all the tickets in that queue, but only those from the last 3 months, for example.
Thank you
Reports - choose to issue a report only for a certain queue from those set?
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Re: Reports - choose to issue a report only for a certain queue from those set?
When you create a report, untick 'Do not allow changes bla bla bla'
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